Melanie Caird | Page 8

Buying experience of my 2018 GMC Sierra Denali I was looking for a truck Dodge Ram was on top of my list I visited few dealerships they were all ok I thought ok lets try GMC too so I call capital I was looking for a truck Dodge Ram was on top of my list I visited few dealerships they were all ok I thought ok lets try GMC too so I call capital GMC and talk to Goldie ask few questions and got answers what I was expecting so I decided to meet take test drive of Sierra Denali ride was smooth but options were limited like no moonroof no push button start no keyless entry no heated backseats no vents at the back no emergency breaks no adaptive cruise control a seventy + thousand vehicle and no common Luxary features it was too hard for me buy that truck but only 2 positive things were there a smooth ride and a great and honest salesman then another problem comes I like Frost white colour and it comes with a top of the line truck which was little over budget and he solved that problem too he found a great Demo for me the point is that if I bought a GMC truck that day with lack of features I was looking for that’s all because of This Great man Goldie. He is very trustworthy person. If you really like to make your vehicle buying experience memorable then ask for Goldie whenever you visit Capital GMC because it’s not just before sale he also help me a lot after sale whenever I call him he is always there for me. I never write a review in my life this is first time I’m doing this so it means something is there which is worth mentioning. More

Print

Lino is a caring service manager I had some concerns regarding the service but upon talking to the service manager I feel better that the management is sincere in satisfying customers I had some concerns regarding the service but upon talking to the service manager I feel better that the management is sincere in satisfying customers. More

Print

Great Job Mel I brought my Yukon into the shop for an oil change and basic warranty, Melanie was pleasant and made time for me. So much so that i bought some great I brought my Yukon into the shop for an oil change and basic warranty, Melanie was pleasant and made time for me. So much so that i bought some great looking winter tires and when I brought in my Borla exhaust she gave me a quote over the phone for the install. It was done in no-time and the install looks great. Now my Yukon sounds as good as it looks! Down shifts are a sweet sound but put your foot into it and heads turn. I was looking for a dealership that was close by my house to have the GMC guys/girls look after it going forward and I think I have found it due to Mel. More

Print

Fast, friendly and professional service. The staff at Capital are friendly and professional and look after our vehicle needs from a customer perspective - not the hard sell. We don't feel pr The staff at Capital are friendly and professional and look after our vehicle needs from a customer perspective - not the hard sell. We don't feel pressured and enjoy the interaction with the staff. Melanie is a superstar and her values and personality obviously rub off on everyone. More

Print

Very good experience Whatever you pay Melanie, it’s not enough, she’s a great asset to the company. I would be very happy to use the service department again Whatever you pay Melanie, it’s not enough, she’s a great asset to the company. I would be very happy to use the service department again More

Print

Great experience Understood our needs and got us the deal we wanted. Very helpful and friendly. look forward to dealing with Capitol for the life of our vehicle and Understood our needs and got us the deal we wanted. Very helpful and friendly. look forward to dealing with Capitol for the life of our vehicle and the next. More

Print

Friendly, knowledgeable, and quick service Renato was quick to give me the information I was looking for on a few trucks that caught my eye while browsing the lot, and gave me a few other optio Renato was quick to give me the information I was looking for on a few trucks that caught my eye while browsing the lot, and gave me a few other options that he thought might interest me. I found the truck I wanted and he and the other staff made it happen. I would defiantly recommend Capital to anyone I know looking to buy. More

Print

The salesman was great and helpful I felt that the salesman was out to help me get the deal that I wanted. They help to find the truck that I was looking for and the team was able to do I felt that the salesman was out to help me get the deal that I wanted. They help to find the truck that I was looking for and the team was able to do most of the work over the phone which help cause I was unable to be around due to work. More

Print

Summary of Review I found the Product Specialist, Karen Nash, that assisted me in purchasing my first SUV, was very informative and knowledgeable with the vehicle I had I found the Product Specialist, Karen Nash, that assisted me in purchasing my first SUV, was very informative and knowledgeable with the vehicle I had in mind. She was friendly and offered to show me what all the features are actually for once, the SUV came in. Thank you Karen for all your assistance. It was very much appreciated. More

Print

very satisfied with dealer. we were comfortable with the sales staff. We were well treated in a professional and kind way.The sales personal know their job and are good at i we were comfortable with the sales staff. We were well treated in a professional and kind way.The sales personal know their job and are good at it. Especially Tyler,our salesman ,job well done, Sincerely John. More

Print