Melanie Caird
Melanie Caird at Capital GMC Buick

Melanie Caird

Service Advisor

Capital GMC Buick

9751 34 Ave NW
Edmonton, AB T6E 5X9

Contact Me
5.0
94 Reviews

Dealership Experience

14 yrs, 2 mos

Industry Experience

15 yrs, 3 mos

Languages Spoken

English English

5.0

94 Reviews

Write a Review

94 Reviews of Melanie Caird

November 01, 2026

Dealership Rating
Employee Rating

Helpfull and great listener and great quality if you have problem they will fix it More

by mathieubrideau59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2026

Capital GMC Buick responded

Thank you so much for the review! We pride ourselves on listening to our customers' needs and standing behind our work to make sure everything is taken care of. Melanie, Brad, and the team appreciate your kind words!

November 01, 2026

Dealership Rating
Employee Rating

Helpfull and great listener and great quality if you have problem they will fix it More

by mathieubrideau59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2026

Capital GMC Buick responded

Thank you so much for the review! We pride ourselves on listening to our customers' needs and standing behind our work to make sure everything is taken care of. Melanie, Brad, and the team appreciate your kind words!

April 11, 2026

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I needed a new vehicle after my dependable old Gmc terrain was sideswiped in an accident. I went to Capital GMC Buick and Shubam found me a 2024 Terrain with low mileage. He was so pleasant and effi More

by kissick
Recommend Dealer
Yes

Other Employees Tagged: Steve Onyshko, Shubam Simi

Apr 15, 2026

Capital GMC Buick responded

What a wonderful review! We are so pleased that even after an accident, Shubam was able to make getting your new 2024 Terrain a pleasant and efficient experience. We love hearing that he took the time to set up and explain all the new features for you, and that the car was spotless clean at pickup. We appreciate you recognizing Shubam, our manager, and all the staff. Welcome to the Capital GMC Family, happy driving!

March 03, 2026

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Employee Rating

Thank you, Shubam Simi, for contacting me with your ideas and my options. You very kindly, quickly and efficiently helped us upgrade to the newest Terrain Denali and it’s the best vehicle for our needs. You More

by gersbar
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 01, 2026

Capital GMC Buick responded

Thank you so much for your continued support and for sharing this amazing review! We’re thrilled to hear that Shubam Simi was able to provide such thoughtful, efficient service and help you upgrade to the newest Terrain Denali—what an excellent choice! It’s great to know it’s the perfect fit for your needs. We truly appreciate your loyalty as long-time customers of Capital GMC Buick. Hearing that you’ve consistently had great experiences with our team means everything to us. We’ll be sure to pass along your kind words to Shubam—he’ll be proud to hear it! Thanks again, and we look forward to serving you for many more years to come. —The Capital GMC Buick Team

November 16, 2025

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Employee Rating

Mo was great to deal with, super easy transaction…the group from sales, management, parts and service is great! More

by Brentpenner
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Maulik Shah, Mohammad Malik

Nov 17, 2025

Capital GMC Buick responded

Thank you for the great review! We’re glad to hear Mo made the process easy and that our sales, management, parts, and service teams all left a positive impression. We truly appreciate your support! - Dezeray

January 24, 2025

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Moe Malik was very informative and great to deal with. Excellent customer service all around between the sales representatives, Kelvin the sales manager, parts and service and Moe in finance. More

by Watsit2u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2025

Capital GMC Buick responded

Thank you so much for the kind words! We are so happy to hear you had such a great experience with our team. We will be sure to pass along your praise. See you next time! - Dezeray

December 03, 2024

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Employee Rating

The whole car (truck) buying experience went very well. Starting with finding the vehicle on internet, Zaid showing the truck being very pleasant, and knowledgeable of the vehicle and process. Jaskarn in t More

by jhmceac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaskarn Janjua, Zaid Ali , Shahrukh Mirza

Dec 03, 2024

Capital GMC Buick responded

WOW! Thank you so much! We are so happy to hear you had such a great experience with our team! I will be sure to pass this along to everyone! Thank you again for sharing. See you next time! - Dezeray

August 30, 2024

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Great customer service ! Answered all questions and was easy to deal with!! He made sure all my requests were met. Thank you! More

by leanneb52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaskarn Janjua , Ahmed Raza

Aug 30, 2024

Capital GMC Buick responded

Hi Leanne! Thank you so much for sharing your wonderful experience with Raza, Melanie, Jas, and the Capital team. We'll pass along your kind words of praise and from all of us here, Congratulations!! - Nicki

August 25, 2024

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Very good customer service very good deals nice people very nice lounge. Would definitely recommend More

by Sukh
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 26, 2024

Capital GMC Buick responded

Wow! Thank you so much for the high ratings, Sukh! We appreciate you taking the time to share your experience with us. Looking forward to working with you again next time. Happy Driving! - Dezeray S.

July 31, 2024

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Employee Rating

the best dealership in town. they treat as a family not just a costumer. every one is so friendly More

by jangzzzz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaskarn Janjua, Zaid Ali

Aug 01, 2024

Capital GMC Buick responded

Hi jangzzzz! Thank you for taking the time to share your great experience with our dealership. We strive to provide the highest level of customer service and we're glad to hear that you feel like home here. We look forward to seeing you in the future. Congratulations on the new GMC! - Shahrukh

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