Ken Yates | Page 19

A good review for London Toyota Town I have bought 4 cars from Toyota Town London and I have always found them to be fair. My Sales rep Ken Yates is a good guy, helpful and easy to deal w I have bought 4 cars from Toyota Town London and I have always found them to be fair. My Sales rep Ken Yates is a good guy, helpful and easy to deal with. John the Service manager is very helpful and the services department does good work. Can you ask for anything more that that? I can only say good things about them, as they have always done their best to take care of me and make me happy. I expect I will by my next car from them as well. More

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Pleased and Happy Experience I've driven a Toyota Corolla for many years. So when it came time for a different car I knew I could trust Toyota Town. Ken Yates was very professiona I've driven a Toyota Corolla for many years. So when it came time for a different car I knew I could trust Toyota Town. Ken Yates was very professional. He was able to answer all my questions and got the best possible deal for me. He also followed up after my purchase to make sure everything with the vehicle was running alright. More

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Toyota Yaris ry happy with several purchases from Ken Yates will not deal with anyone else. He treats everyone the same and has been there 30 years ry happy with several purchases from Ken Yates will not deal with anyone else. He treats everyone the same and has been there 30 years More

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Sales person - Ken Yates I have been working with Ken Yates and he is experienced, motivated and fairly quick. Although the nature of my work is far more complicated than a si I have been working with Ken Yates and he is experienced, motivated and fairly quick. Although the nature of my work is far more complicated than a simple purchase I found him pretty knowledgeable. Thanks Ken. More

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New Car purchase with Ken Yates Ken was our sales rep when we purchased our first Rav4 in 2011. My husband was in a serious car accident which totalled our Rav4 but saved my husband Ken was our sales rep when we purchased our first Rav4 in 2011. My husband was in a serious car accident which totalled our Rav4 but saved my husband's life. We naturally returned to Toyota Town and Ken for the replacement Rav4 as we now knew for certain that the safety standards for Toyota vehicles was very high. Ken was excellent and got us exactly what we wanted quickly. More

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ToyotaTown, great and friendly service. Ken Yates and John Rossini and all the staff at ToyotaTown have been excellent to do business with over the last five years. Thank you all, Frank Zr Ken Yates and John Rossini and all the staff at ToyotaTown have been excellent to do business with over the last five years. Thank you all, Frank Zrini More

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Used vehicle purchase The showroom was very clean ,bright and spacious. Our salesman Ken Yates was very attentive answered all questions, he did not rush us at any point The showroom was very clean ,bright and spacious. Our salesman Ken Yates was very attentive answered all questions, he did not rush us at any point proved to be patient while showing us cars and test driving them. Shared his knowledge of the particular vehicles we were interested in but still kept quiet and allowed my husband and I to discuss some of the features and concerns we personally had with each vehicle weighing the pros and cons so that we could decide which car would be best for us and then Ken would fill in the blanks so to speak and then leave us to take in the new information. On the day we came to pick up our vehicle as we are from Kitchener he came in to meet us even though he was not working at the time, that was very important to us and appreciated. A week later he touched based with us with an e-mail and then a week later a phone call, Brian and I feel this is very important to us in customer service' and we actually purchased a vehicle that evening. We have purchased new vehicles in the past in Kitchener and it was not a TOYOTA and was a comedy of errors :our name spelled totally wrong on all paperwork, options we had chosern were not on the car and to compensate we were hand delivered a cookie of our car but of a totally different car in orange and we had purchased black, the radio did not have an MP3 player which we never did receive and we could go on but this is enough and the car had a security problem which we took in over a 10 times and were advised they did not know how to permanently fix it so we sold that car within 14 months at a loss. We are happy to say this was good experience this time and would consider this dealership in our next purchase.and travel out to London and try to get Ken again. Thank You Brian and M .Judy More

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New Car Purchased from Ken Yates Ken Yates was recommended to me by my family members as they have purchased two previous vehicles and had nothing but great things to say. I enjoyed Ken Yates was recommended to me by my family members as they have purchased two previous vehicles and had nothing but great things to say. I enjoyed the same fantastic experience while dealing with Ken. Ken is a very professional, personable and friendly sales associate. During the process/sale I felt no pressure and that Ken truly wanted to find the most adequate solution to my new vehicle requirements. I would recommend Ken to anyone thinking about purchasing a new vehicle. Very impressed! More

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Impeccable! First encountered ToyotaTown back in 2001 when I was looking for an affordable new car. A friend who had been a Toyota owner for nearly 10 years highl First encountered ToyotaTown back in 2001 when I was looking for an affordable new car. A friend who had been a Toyota owner for nearly 10 years highly recommended I contact Ken Yates. So I did. I leased a new Corolla. Then I moved to Toronto. Despite the distance I managed to time my visits for service with visits to my London friends. On every visit Ken made time to stop and chat. In 2005 I traded for a Toyota Echo hatchback - ideal for my commuting around Toronto. In 2008 I switched to purchasing a new Yaris from Ken, and sold my Echo to another London friend who has become another satisfied customer. By 2011, I had reluctantly stopped the London visits and thus, the visits to ToyotaTown. I traded the Yaris for a Volvo.... Sorry Ken. Thanks so much for your impeccable service over the years. I have no hesitation in recommending Ken Yates. He's the real deal at ToyotaTown! More

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Nova Scotia sight unseen! I found my Toyota Matrix on AutoTrader.com. The car jumped off the page at me. Being in Nova Scotia and not being able to see the car physically, Ke I found my Toyota Matrix on AutoTrader.com. The car jumped off the page at me. Being in Nova Scotia and not being able to see the car physically, Ken was excellent in helping buy me the car and getting all the details worked out. Crazy buying a car I hadn't seen before I bought it......yeah a little crazy! But I was more than pleased with the car.......actually shocked on the on the great condition of the used car. When I finally got to see it and drive it away.......It was a pleasant surprise! For the few hours I spent in London...and at the dealership...it was a total overall Wonderful experience. I even told Ken to keep an eye out for a Prius V for me.......in a few years I may be looking for one! Thanks Ken and ToyotaTown!!! More

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