Ken Yates | Page 13

Just bought my first (brand new) car at ToyotaTown! I bought my first (brand new) car with the help of Ken Yates at ToyotaTown. The whole experience was enjoyable and comfortable. Couldn't be happier - I bought my first (brand new) car with the help of Ken Yates at ToyotaTown. The whole experience was enjoyable and comfortable. Couldn't be happier - no complaints! Nicole Levasseur helped us with all the financing, and she was great as well. More

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Wonderful This is the 4th Toyota we have bought from Ken Yates. We will not use anyone else. We trust him explicitly. He is friendly, honest and gives us all th This is the 4th Toyota we have bought from Ken Yates. We will not use anyone else. We trust him explicitly. He is friendly, honest and gives us all the time we need. We highly recommend Ken, ToyotaTown and Todd Servant in the Service Department. We love our new 2018 Rav 4. More

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Excellent Firts-class service After went to several car dealers, I found in ToyotaTown the car and service that I had sought. Ken was an excellent guide and facilitator to buy our After went to several car dealers, I found in ToyotaTown the car and service that I had sought. Ken was an excellent guide and facilitator to buy our Corolla 2011. He went above and beyond to make easier and outstanding the purchase experience. I will be back to see Ken when we need to buy another car for the family. More

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All the details covered. Saw a low mileage used car on their website in the evening. The next morning I dropped in and spoke with salesman, Ken. Although the board showed the Saw a low mileage used car on their website in the evening. The next morning I dropped in and spoke with salesman, Ken. Although the board showed the car was sold, he went to double check because sometimes the financing doesn’t go through. And I was soon test driving the car I wanted. Janine went over the paperwork without any pressure for warranty options. The whole process was quick to complete. Today as I drove away in my shiny blue Toyota I thought my family was right. Going to ToyotaTown in London was worth the hour drive. More

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satisfactory pleased with the pleasant professionalism of the dealership personnel. Attractive showroom and customer reception area. Price negotiation "haggling" i pleased with the pleasant professionalism of the dealership personnel. Attractive showroom and customer reception area. Price negotiation "haggling" is always a fun but largely negative experience as is the dealership's intent on upselling the extras such as extended warranty , rust proofing etc. Overall I know I made a good financial deal after having done my research as to the price I should be paying. Ken, the customer advisor, does his job well. More

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Another Yaris joins the family Had been searching for a reliable smaller Toyota and Ken Yates got me into a 2013 Yaris SE. The trade in value given for my older Yaris was fair and K Had been searching for a reliable smaller Toyota and Ken Yates got me into a 2013 Yaris SE. The trade in value given for my older Yaris was fair and Ken assisted in the inclusion of a remote starter. This dealership comes highly recommended. More

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New 2018 Corolla XSE Been coming to ToyotaTown in London since I was 18 years old...have always appreciated the service and the sales staff. Ken is very attentive to your Been coming to ToyotaTown in London since I was 18 years old...have always appreciated the service and the sales staff. Ken is very attentive to your vehicle needs and Andre is always a pleasure to deal with in the finance department. Already loving the new Corolla! More

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Excellent staff to deal with! Always pleasant staff whether sales or service and the service technicians come out and talk to you. Shawn Longworth is always upbeat and enjoys havi Always pleasant staff whether sales or service and the service technicians come out and talk to you. Shawn Longworth is always upbeat and enjoys having fun and making your purchase of a new vehicle easy. He is not pushy but gets you the product you want at a fair price. He is a great judge of character and knows how to work with people and staff. Our family has collectively purchased three new vehicles from Shawn in the last three years. We will always deal with Shawn. John Rossini has provided us with excellent service over the last twenty years. More

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Helped through tough times Ken was instrumental in my purchase of my first car in 2016. He was super helpful both in person and over email to help me find the car I was looking Ken was instrumental in my purchase of my first car in 2016. He was super helpful both in person and over email to help me find the car I was looking for, and in my price range. After an accident this year, I went back to Ken who helped me through the process of finding a new car in a short time frame, and again in my price point. The bonus was getting a new car with perks that weren't available on my first model! I love the Toyota Yaris, and Ken made me feel at ease and comfortable in a very uncomfortable situation. Nicole was the Financial Manager assigned to my new car purchase this time and she was so kind and helpful with the process. It was a very stressful time dealing with ending the old lease, and starting the new one, and she kept me very level and calm while taking care of every detail with me, and with Toyota Financial. I didn't think I would be leasing a new car after only a year and a half, but working with Ken both times, in two very different circumstances, was wonderful. Nicole also went above and beyond. I will hopefully not be purchasing a new car so soon again, but if you are looking definitely ask for Ken Yates as your sales person. Thank you! More

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My New RAV4 Just drove home in my new RAV4!!! Thank you again, Ken Yates for your help, advice and professionalism. I'll be sure to look up again next time! Just drove home in my new RAV4!!! Thank you again, Ken Yates for your help, advice and professionalism. I'll be sure to look up again next time! More

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