Karen Clouter | Page 8
Appointment Coordinator
Turpin Kia
10563 Highway 7
Carleton Place, ON K7C 0C4
My love for cars started at age 11. Dad told me then, "You need to know how to check your own oil and change a tire!" I learned...and even changed my own brakes...once! I bring a Customer Service background which I thoroughly enjoy as well. Combining my two loves, and working with the amazing Team at Turpin Kia has been a dream come true. I look forward to speaking to you when you book your next Service! :o)
Read moreDealership Experience
10 yrs, 2 mos
Industry Experience
26 yrs, 2 mos
Specialties & Trainings
Customer Service Consultant
Mechanial Claims Adjuster (2001-2005)
93 Reviews
Write a Review93 Reviews of Karen Clouter
December 03, 2021
This is the 4 th car I have purchased at this dealership over the past few years. The service in all departments is the best I have ever experienced over the past 64 years of buying many many cars. Right over the past few years. The service in all departments is the best I have ever experienced over the past 64 years of buying many many cars. Right from sales to service they are top notch. I have recommended many people to this dealership and will continue to do so. More
Other Employees Tagged: Mike Peters, Andre Smith, Andrea Cunningham , Chris Burritt, Murray Gilmour, Terry Koeslag
September 15, 2021
This service centre is the BEST!!! The staff, including Karen the scheduler, is excellent to deal with. In my experiences all are friendly, knowledgeable, efficient and reliable. The premises is clean and Karen the scheduler, is excellent to deal with. In my experiences all are friendly, knowledgeable, efficient and reliable. The premises is clean and well organized. I travel a long distance to arrive at this centre but I don't regret a km of it. Highly recommend this service centre. More
Other Employees Tagged: Chris Burritt, DAVE SPEARS, FERN TURPIN, TRAVIS FIELDING
July 07, 2021
Excellent experience from start to finish. Andre Smith was one of the best I have ever had the chance to deal with on a new vehicle. He and Andrea Cunningham made it a dream come true for my wife and I to was one of the best I have ever had the chance to deal with on a new vehicle. He and Andrea Cunningham made it a dream come true for my wife and I to buy identical cars (different colors of course) with ease. This makes 4 vehicles bought through Turpin from different family members in 4 years attesting to their professionalism. More
Other Employees Tagged: Andre Smith, Andrea Cunningham
May 10, 2021
I just traded in my 2016 Forte for a 2021 Forte, and I didn’t even bother checking out any other dealer. I knew I’d get the same high-quality service as I got 5 years ago. Mike and Andre were friendly but didn’t even bother checking out any other dealer. I knew I’d get the same high-quality service as I got 5 years ago. Mike and Andre were friendly but professional. I got a fair deal for my trade-in, and there was no pressure over pricing or extras. Also, I plan to bring my Forte in for all the regular servicing as I did with my previous one. The service department is great, and Karen is super. More
Other Employees Tagged: Mike Peters, Andre Smith
April 02, 2021
This is our second purchase from Turpin KIA; we just traded our Stinger for a Telluride. Andre has made the sales process positive each time; and I never hesitate to make the drive to Carleton Place for traded our Stinger for a Telluride. Andre has made the sales process positive each time; and I never hesitate to make the drive to Carleton Place for service. The team at Turpin KIA create a relationship for the long term. More
Other Employees Tagged: Fern Turpin, Andre Smith, Andrea Cunningham , Terry Koeslag
November 08, 2020
My wife and I have purchased a number of vehicles from Turpin Kia. We have always felt welcomed by all the staff. Mike and Andre work with us to gets us the best deal and find the right modle in our price Turpin Kia. We have always felt welcomed by all the staff. Mike and Andre work with us to gets us the best deal and find the right modle in our pricer range. Terry and the gang in the service department always provide great service, car is always ready on time , clean and tidy. More
Other Employees Tagged: Mike Peters, Andre Smith, Andrea Cunningham , Chris Burritt, Murray Gilmour, Terry Koeslag
October 26, 2020
My wife and I have purchased many vehicles from here , and we have always been quite satisfied. We appreciate that the salesman always knows the vehicle inside and out. and we have always been quite satisfied. We appreciate that the salesman always knows the vehicle inside and out. More
Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith, Andrea Cunningham , Chris Burritt, Murray Gilmour, Terry Koeslag
July 09, 2020
A pleasant and satisfying experience. We had done our research, we knew what we wanted, a 2020 Soul. But, we had questions and we would not settle for any trim and colour, etc.etc. Mike th We had done our research, we knew what we wanted, a 2020 Soul. But, we had questions and we would not settle for any trim and colour, etc.etc. Mike the salesman had all the answers and no pressure tactics. Even as it seemed our choice was not available any more, Andre the sales manager searched and found one - out of province. A week later we drove away... our first new car buying experience in 10 years proved most pleasant and satisfying. What a team at Turpin Kia. Thank you Andre Smith and Mike Peters. Joan & Pierre ---Ottawa More
Other Employees Tagged: Mike Peters, Andre Smith, Andrea Cunningham
May 15, 2020
Turpin Kia is the best! Super easy to deal with and they treat you like family! Bought my new Seltos from Mike Peters, straight up and honest! Best salesman ever in my opinion! Big thank you to Andre, Fern, treat you like family! Bought my new Seltos from Mike Peters, straight up and honest! Best salesman ever in my opinion! Big thank you to Andre, Fern, Terry, Travis & everyone at the dealership! More
Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith, Andrea Cunningham , Chris Burritt, Murray Gilmour, Terry Koeslag, Travis
March 19, 2020
The excellence of Turpin KIA for sales and service. Our 2019 Soul (SK3 GT-LINE LIMITED) is the second new car that we purchased from Turpin KIA. We were most pleased to find that the excellence that we Our 2019 Soul (SK3 GT-LINE LIMITED) is the second new car that we purchased from Turpin KIA. We were most pleased to find that the excellence that we experienced in buying a 2016 Soul continues to be the value and practice of Turpin KIA. We look forward to dealing with Turpin KIA when we purchase our next car (around 2022), ideally another Soul. Mike Peters was exceptional in his consideration, straightforwardness, and patience over the months leading up to the sale. We felt no pressure to buy; instead, we benefited from Mike’s professionalism and knowledge as we worked toward what to buy and when to purchase. Similarly, Andre Smith’s plain language explanations enabled us to obtain the optional products/services and financing that was right for us. It is reassuring to deal with folk who are straightforward and fair in ensuring quality relations with Turpin KIA’s clients (i.e., beyond the treatment of customers). How they treat clients was demonstrated by securing the out-of-stock model that we wanted from a distant dealership. Thank you! Our satisfaction with the servicing of our 2016 Soul could not be higher, both for service under warranty and afterwards (we average about 55,000 kilometers annually). Karen Clouter always is friendly and helpful in arranging appointments, and Terry Koeslag runs an excellent shop. We thank the service technicians and staff who maintained our care. We look forward to Turpin KIA servicing our new car over the upcoming years. More
Other Employees Tagged: Mike Peters, Andre Smith , Terry Koeslag

