Karen Clouter | Page 9
Appointment Coordinator
Turpin Kia
10563 Highway 7
Carleton Place, ON K7C 0C4
My love for cars started at age 11. Dad told me then, "You need to know how to check your own oil and change a tire!" I learned...and even changed my own brakes...once! I bring a Customer Service background which I thoroughly enjoy as well. Combining my two loves, and working with the amazing Team at Turpin Kia has been a dream come true. I look forward to speaking to you when you book your next Service! :o)
Read moreDealership Experience
10 yrs, 2 mos
Industry Experience
26 yrs, 2 mos
Specialties & Trainings
Customer Service Consultant
Mechanial Claims Adjuster (2001-2005)
93 Reviews
Write a Review93 Reviews of Karen Clouter
March 19, 2020
Second to none I have dealt with many dealerships in my 65 years of driving but have never had better service in both sales and service than at Turpin Kia..Mike Pete I have dealt with many dealerships in my 65 years of driving but have never had better service in both sales and service than at Turpin Kia..Mike Peters in sales is just a down to earth tell it like it is salesman and very helpful. Not at all pushy, just helpful. The rest of the staff during the sale was also top notch. This is my second Kia having bought the 1st one in Oct. 14. The service staff is always very helpful and Terry the service manager goes out of his way to help solve problems should they arise. I would recommend this dealership to anyone. More
Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith , Chris Burritt, Murray Gilmour, Terry Koeslag, Austen Peters
August 16, 2019
Staff are friendly and knowledgable Received good value for our used cars. Mike Peters walked us through the process of buying a bew car and made it simple to select the Soul. Received good value for our used cars. Mike Peters walked us through the process of buying a bew car and made it simple to select the Soul. More
Other Employees Tagged: Mike Peters, Andre Smith , Austen Peters
July 04, 2019
Just love the folks at Turpin Kia in Carleton Place My 2019 Sorento is the sixth Kia our family has bought from these folks, beginning in 2006 when they were Perth Kia (Mike Peters and Terry Koeslag wer My 2019 Sorento is the sixth Kia our family has bought from these folks, beginning in 2006 when they were Perth Kia (Mike Peters and Terry Koeslag were there) and continuing with them when they moved to Carleton Place, which is actually closer to my home, and made me very happy not to lose the great service from this dealership. The cars are superb, but the service is truly exceptional. I loved my 2007 Sportage, which is still on the road at something over 300,000 kms on it. We've had two Rios, a Forte, and a Sedona. All of the people we have dealt with over the years have been just terrific! More
Other Employees Tagged: Mike Peters, Andre Smith , Chris Burritt, Terry Koeslag, Austen Peters, Peter Stokes
May 29, 2019
Buying a new car is fun again From when we first decided what vehicle we wanted up until delivery today, the service was top notch. Turpin Kia was able to accommodate our schedule, From when we first decided what vehicle we wanted up until delivery today, the service was top notch. Turpin Kia was able to accommodate our schedule, budget and need for a new vehicle and we could not be more pleased. Already in talks with Andre to see about trading in our second vehicle for another Kia. Bravo! More
Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith , Chris Burritt, Jody Ferguson, Terry Koeslag, Austen Peters, Peter Stokes
May 17, 2019
Experience- Awesome One feels the Presence of the Sales Team the moment you arrive in their section . Mike Peters is our sales person who has been with our KIA family for One feels the Presence of the Sales Team the moment you arrive in their section . Mike Peters is our sales person who has been with our KIA family for over 15 yr's! Our new KIA Sorrento LX 2019, Passion Red, is waiting for us, outside the sales window for our 10:00 am appointment. A quick good morning,to Andre Smith, Jody Ferguson, and Peter Stokes, who were totally prepared & got us in our new Purchase in less than an hour. We gave the team our utmost highest rating - absolutely superb! Durban & Laurelle Morrow. More
Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith , Chris Burritt, Jody Ferguson, Terry Koeslag, Austen Peters, Peter Stokes
April 11, 2019
New vehicle I have been dealing with Turpin Kia since 2012 so before it was açually Turpin. They are there to please and I keep coming back. Continued service g I have been dealing with Turpin Kia since 2012 so before it was açually Turpin. They are there to please and I keep coming back. Continued service great. More
Other Employees Tagged: Mike Peters, Andre Smith , Chris Burritt, Austen Peters
December 03, 2018
Exceptional experience The staff was very professional and took their time to explain everything to me. I really enjoyed my experience. Before I left with the car Andre m The staff was very professional and took their time to explain everything to me. I really enjoyed my experience. Before I left with the car Andre made it a point to make sure that I understood everything on the car and how everything worked. She was very knowledgeable and was able to answer all of my questions concerning my new vehicle. I would recommend this dealership to anybody who wants to buy a vehicle. More
Other Employees Tagged: Fern Turpin, Andre Smith
October 29, 2018
Challenging to find this kind of service and integrity! Great experience with sales department (helpful, honest) during the purchase of our used vehicle (treat you the same as if buying an expensive new veh Great experience with sales department (helpful, honest) during the purchase of our used vehicle (treat you the same as if buying an expensive new vehicle), to the work we have had done through the service department to date. Treat you well, foresee issues and work it out for you without always having to ask. Not rushed when you would like answers for your concerns. Quite different from most of the "city" dealerships we have had dealings with, or many other businesses today that have lost what many of us remember to be "customer service". More
Other Employees Tagged: Mike Peters, Andre Smith , Terry Koeslag, Austen Peters
September 06, 2018
Excellent personable and family friendly When i first went to mike at kia about my vehicle breakdown he was very helpful, showed me lots of options and did not push in any way. I have remain When i first went to mike at kia about my vehicle breakdown he was very helpful, showed me lots of options and did not push in any way. I have remained at kia on my 3rd vehicle because of the sales team and service. They are commited to ensure customer is top notch and would not go anywere else. Thankyou for taking the stress out of vehicle breakdowns and buying. More
Other Employees Tagged: Mike Peters, Andre Smith , Austen Peters
February 03, 2018
Terrific The team at Turpin from sales ,service, transparency of pricing, for my last several auto purchases has been courteous, prompt, and well presented and The team at Turpin from sales ,service, transparency of pricing, for my last several auto purchases has been courteous, prompt, and well presented and priced More
Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith , Jason Daley, Jody Ferguson

