Dealership Experience
4 yrs
Industry Experience
4 yrs
224 Reviews
Write a Review224 Reviews of Jillian Cook
November 28, 2025
I’ve had a wonderful experience with Jillian; her performance was outstanding. I sincerely appreciate her assistance in helping me find my vehicle. I had the same experience with Ryan as well. He wa performance was outstanding. I sincerely appreciate her assistance in helping me find my vehicle. I had the same experience with Ryan as well. He was so friendly and supportive. More
Other Employees Tagged: Ryan Welsh
November 26, 2025
Jillian was patient, kind and respectful She has great knowledge oh the product Rx350H vehicle that we purchased Thank you Jillian knowledge oh the product Rx350H vehicle that we purchased Thank you Jillian More
Other Employees Tagged: Adam Frankel, Akeem Pearce, Jasmine Vegso
November 25, 2025
Buying my Lexus RX with Jillian at Lexus of London was a fantastic experience. She made the whole process easy and enjoyable, keeping everything calm and organized. I never felt rushed or pressured, and she fantastic experience. She made the whole process easy and enjoyable, keeping everything calm and organized. I never felt rushed or pressured, and she patiently answered all my questions. Her enthusiasm and knowledge made the experience smooth and even fun. If you want someone who genuinely cares and makes car buying effortless, Jillian is the one. More
November 20, 2025
Sales Rep Jillian was excellent no pressure (Jillian was the reason I purchased the card from Lexus of London, Very helpful did not push to make the sale. the quality of service from the sales Rep was abov the reason I purchased the card from Lexus of London, Very helpful did not push to make the sale. the quality of service from the sales Rep was above and beyond), Sales Finance Mgr was great, new I did not want to hear the big sales pitch on extra warranties and was ready when I came in. Deliver specialist was excellent, very knowledgeable answered all my questions and did not mind going over options that I was very interested in. Dealership was excellent staff was good. Waiting area well stocked with mufffins and coffe while you waited. More
Other Employees Tagged: Akeem Pearce, Christopher Ouellette
November 03, 2025
Jillian was great to work with and I would highly recommend her to anyone considering a Lexus purchase. She is smart, professional, knowledgeable and just a really nice person. recommend her to anyone considering a Lexus purchase. She is smart, professional, knowledgeable and just a really nice person. More
Other Employees Tagged: Adam Frankel, Christopher Ouellette , The lady at the welcome desk - I don’t remember her name.
October 31, 2025
I had an outstanding experience with Ms Cook. From the moment I arrived, she was welcoming, knowledgeable, and genuinely interested in helping me find the right car. She is very patient, honest, From the moment I arrived, she was welcoming, knowledgeable, and genuinely interested in helping me find the right car. She is very patient, honest, and made the entire process smooth and stress-free. More
October 31, 2025
Courteous, knowledgeable, efficient, all departments satisfactory. sales person was excellent, general manager was on top of his game and delivery was exceptional satisfactory. sales person was excellent, general manager was on top of his game and delivery was exceptional More
Other Employees Tagged: Chris Pinelli
October 31, 2025
Such a pleasure to work with a knowledgeable, personable professional such as Jillian. This is my 6th leased SUV and they get better every time. Many questions were answered and additional information giv professional such as Jillian. This is my 6th leased SUV and they get better every time. Many questions were answered and additional information given without prompting. Meeting and talking with Chris Ouellette this morning was very informative. I have always found Lexus of London Service Dept to be excellent. I enjoyed their IT guru, Akeem Pearce, his foray into the IT improvements of my vehicle with me was a delight. I learned at lot! More
Other Employees Tagged: Al Farmer, Romeo Nissan, Stephanie Shearsby, Dale Craig, Akeem Pearce, Christopher Ouellette , Peter Engelmanas
October 31, 2025
Jillian Cook was an absolute pleasure to work with while I decided which Lexus model was right for me. She is very knowledgeable in each of the features and benefits of the wide array of Lexus Vehicles to c I decided which Lexus model was right for me. She is very knowledgeable in each of the features and benefits of the wide array of Lexus Vehicles to choose from . Jillian is professional, courteous, and responded to all my queries on a prompt and timely basis. More
Other Employees Tagged: Romeo Nissan, Dale Craig, Christopher Ouellette
October 04, 2025
I had an amazing experience working with Jillian Cook. She made me feel very comfortable throughout the entire car-buying process, never pushy, and always attentive. She was extremely knowledgeable and an She made me feel very comfortable throughout the entire car-buying process, never pushy, and always attentive. She was extremely knowledgeable and answered all my questions with patience and clarity. Her professionalism and friendly personality made the whole experience enjoyable. I highly recommend her to anyone looking for a new car! More
Other Employees Tagged: Chris Pinelli, Bo Shi

