Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 40

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

Contact Me
4.8
438 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 9 mos

Industry Experience

28 yrs, 6 mos

Languages Spoken

English English

Maltese Maltese

4.8

438 Reviews

Write a Review

438 Reviews of Jason DeFelice

February 23, 2019

Dealership Rating
Employee Rating

Amazing The whole gang at Toyota-Town could not have been more friendly and kind. Our sales rep, Brian not only was knowledgeable with great interpersonal ski More

by PinkFloydRocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Longworth, Rita Dalal , Nicole Levasseur, Brian Williams

Apr 03, 2019

ToyotaTown responded

Hi there, Thank you for the review. We hope you love your new car!

February 21, 2019

Dealership Rating
Employee Rating

Toyota Canada and ToyotaTown London Are Amazing! It was deemed that the frame on my 2005 Toyota Tacoma was defective by ToyotaTown. With the help of Jason, a customer Service Rep, a new frame was ord More

by pj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed and the Parts Manager and the guys who worked on my truck

Apr 03, 2019

ToyotaTown responded

Hi PJ, Thank you for the review.

February 16, 2019

Dealership Rating
Employee Rating

Jason DeFelice Jason was very polite and a very good listener. Very compassionate and caring. He made sure that I understood and appreciate the important things tha More

by DeemTheo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2019

ToyotaTown responded

Hi there, Thank you for the review.

February 14, 2019

Dealership Rating
Employee Rating

Excellence We have been Toyota customers for the last 3 decades. All I can say that we have been very satisfied owners both myself and my wife. Presently we have More

by CsabaEdit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2019

ToyotaTown responded

Hi there, Thank you for the review.

February 14, 2019

Dealership Rating
Employee Rating

Service Very impress with the service attention from beginning to end. What I really can say is they are people friendly and well tuned to customer service. More

by Freds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2019

ToyotaTown responded

Hi Fred, Thank you for the review.

February 06, 2019

Dealership Rating
Employee Rating

Great experience The advisor was Firis Sharif. He guided me throughout the visit. He explained in detail the multiple repairs that were needed on my car . Great commun More

by Digger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Firis Sharif

Feb 13, 2019

ToyotaTown responded

Hi Digger, Thank you for the review.

January 24, 2019

Dealership Rating
Employee Rating

Expert repairs and maintenance advice, highly recommended! 20 years + of excellent service on my 1998 Toyota Rav4, which to this day runs like new (actually better with some performance parts, TRD, Porterfield More

by Enzo Barberi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Rossini , Joe Moniz, Scott Howe

Feb 13, 2019

ToyotaTown responded

Hi Enzo, Thank you for the review.

January 24, 2019

Dealership Rating
Employee Rating

Excellent service Thank you Jason for excellent service for both of my vehicles . Hope the issue with Prius is resolved and the corolla runs perfect after doing softwar More

by Syed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2019

ToyotaTown responded

Hi Syed, Thank you for the review.

January 14, 2019

Dealership Rating
Employee Rating

Regular Oil Change Jason was polite, knowledgeable, quick to answer any questions I had. Good sense of humour. Quoted me a time for service, was actually about 15 min More

by Tom London
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Rossini

Jan 24, 2019

ToyotaTown responded

Hi Tom, Thank you for the review.

November 04, 2018

Dealership Rating
Employee Rating

Great people with great professional services. Just want to say that I have been serviced at this location for all my toyota vehicles. Great people with big heart. Very professional services. Thank More

by John Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Firis Sharif

Jan 24, 2019

ToyotaTown responded

Hi John, Thank you for the review.

...
40
...

Dealership Inventory (64 Vehicles)

used 2024 Lexus UX car, priced at $36,998
2024 Lexus UX
used
Green exterior
Automatic
AWD
used 2024 Toyota Tundra car, priced at $46,998
2024 Toyota Tundra
used
Grey exterior
Automatic
4x4
used 2019 Ford F-150 car, priced at $28,998
2019 Ford F-150
used
Black exterior
Automatic
4x4
used 2016 Toyota Tacoma car, priced at $27,798
2016 Toyota Tacoma
used
Grey exterior
Automatic
RWD
used 2023 Toyota RAV4 car, priced at $31,998
2023 Toyota RAV4
used
Silver exterior
Automatic
AWD
used 2024 Toyota Corolla Cross car, priced at $29,998
2024 Toyota Corolla Cross
used
White exterior
Automatic
FWD