Enna Pinacho
Enna Pinacho at ToyotaTown
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Enna Pinacho

Service Advisor

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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5.0
163 Reviews

I have been in the Automotive Industry for 9 years, started as a cashier at a GM Dealership, over time on the course of my 7 years there, I transitioned to Service Administrator booking appointments and looking after the internal accounts on vehicles being Safety for Sale. Currently I am at 2 years working at a Toyota Dealership, where I am a Service Advisor. I have been working hard to establish a new way of providing a Service for my customers, that only by working on this field, a person is able to mold to benefit the Service that suits better for individual needs. Customers are very important, helps us to outgrow our line or work around such a competitive market, so nurturing and caring for a customer's vehicle as if it was your own, enhances the experience to a satisfactory level that creates connections that can last for a long time. Hope I can continue dedicating my services to the people that come to see me!!

Dealership Experience

2 yrs, 10 mos

Industry Experience

9 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

5.0

163 Reviews

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163 Reviews of Enna Pinacho

March 14, 2025

Dealership Rating
Employee Rating

Nice welcoming, registration and end up. Hopfuly effective services. No carvash was in access! Thanks. More

by Javad
Service Price Transparency
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Recommend Dealer
Yes

February 26, 2025

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So far I am very happy with my experience with the dealership. They have been professional and good. Answering questions promptly, proactively dealing with a recall and prompt return of calls. More

by Lorraine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hiacynta Wozniak

February 21, 2025

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Employee Rating

My experience at Toyota Town is always great with some exceptional professionals, although it's difficult to contact with them vis phone cal, but they always respond with the email, which I prefer specifi More

by aaozulfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 15, 2025

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Employee Rating

Enna makes what generally can be a troublesome experience, taking a car in for service, a seamless & friendly car experience. She is, at the same time, highly professional More

by Smichael.robertson
Service Price Transparency
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Recommend Dealer
Yes

January 28, 2025

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Toyota Town was very helpful, and the service appointments are always easy and quick. Highly recommended! More

by redbuxx
Recommend Dealer
Yes

January 21, 2025

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I have met Enna couple of days back. She was very polite and easy to talk to. She has made my service experience great. Plus she makes sure that her customers are getting best experience More

by Jaspreet Singh Bharaj
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 10, 2025

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Enna and the Toyota Town team did. a great job. I’m very pleased with the service and it was substantially cheaper than the quote I received from another dealership. I would gladly give More

by James
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Recommend Dealer
Yes

Other Employees Tagged: Rita Dalal

December 29, 2024

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Employee Rating

Was in for service Friday December 27th my advisor was all ready for me she got me in and out in less than 2 hours very impressive and really new what was happening with my Corolla Hybrid very happy with More

by Kevin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

December 26, 2024

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I like this dealer since I feel at hone however areas of improvement are necessary to complete and improve customer satisfaction ( corona era well gone) More

by Mazen
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Recommend Dealer
Yes

Other Employees Tagged: Geordie Hock, Rita Dalal , Can’t remember their name

December 18, 2024

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Employee Rating

Very pleasant individual. Courteous. Well-spoken. Accent a pleasant addition. No obstacle to understanding at all. More

by Mr. Hoth
Service Price Transparency
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Recommend Dealer
Yes
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