I have been in the Automotive Industry for 9 years, started as a cashier at a GM Dealership, over time on the course of my 7 years there, I transitioned to Service Administrator booking appointments and looking after the internal accounts on vehicles being Safety for Sale. Currently I am at 2 years working at a Toyota Dealership, where I am a Service Advisor. I have been working hard to establish a new way of providing a Service for my customers, that only by working on this field, a person is able to mold to benefit the Service that suits better for individual needs. Customers are very important, helps us to outgrow our line or work around such a competitive market, so nurturing and caring for a customer's vehicle as if it was your own, enhances the experience to a satisfactory level that creates connections that can last for a long time. Hope I can continue dedicating my services to the people that come to see me!!
Read moreDealership Experience
2 yrs, 8 mos
Industry Experience
9 yrs, 4 mos
Languages Spoken
English
Spanish
158 Reviews
Write a Review158 Reviews of Enna Pinacho
January 21, 2025
I have met Enna couple of days back. She was very polite and easy to talk to. She has made my service experience great. Plus she makes sure that her customers are getting best experience She was very polite and easy to talk to. She has made my service experience great. Plus she makes sure that her customers are getting best experience. More
Other Employees Tagged: John Rossini, Jason DeFelice, Chelsea Wakefield
January 10, 2025
Enna and the Toyota Town team did. a great job. I’m very pleased with the service and it was substantially cheaper than the quote I received from another dealership. I would gladly give a great job. I’m very pleased with the service and it was substantially cheaper than the quote I received from another dealership. I would gladly give them my business again. More
Other Employees Tagged: Rita Dalal
December 29, 2024
Was in for service Friday December 27th my advisor was all ready for me she got me in and out in less than 2 hours very impressive and really new what was happening with my Corolla Hybrid very happy with all ready for me she got me in and out in less than 2 hours very impressive and really new what was happening with my Corolla Hybrid very happy with my service More
December 26, 2024
I like this dealer since I feel at hone however areas of improvement are necessary to complete and improve customer satisfaction ( corona era well gone) improvement are necessary to complete and improve customer satisfaction ( corona era well gone) More
Other Employees Tagged: Geordie Hock, Rita Dalal , Can’t remember their name
December 13, 2024
Amazing dealership to deal with had a great experience with Ana. The service advisor that took good care of me very honest very helpful. I would definitely recommend this dealership to anyone. with Ana. The service advisor that took good care of me very honest very helpful. I would definitely recommend this dealership to anyone. More
Other Employees Tagged: Chelsea Wakefield
December 11, 2024
Enna was thorough and attentive in listening to the concerns about brakes, and even though the appointment was for service package, she was able to get the mechanics to replace necessary parts same da concerns about brakes, and even though the appointment was for service package, she was able to get the mechanics to replace necessary parts same day. She answered my questions. She also kept me updated on progress. More
Other Employees Tagged: LaToya Berry
November 20, 2024
Service was thoroughly explained, as was pricing. Any questions that I had were answered in detail. Always a job well done, I am very happy with the quality provided! Any questions that I had were answered in detail. Always a job well done, I am very happy with the quality provided! More