I have been in the Automotive Industry for 10 years, started as a cashier at a GM Dealership, over time on the course of my 7 years there, I transitioned to Service Administrator booking appointments and looking after the internal accounts on vehicles being Safety for Sale. Currently I am at 3 years working at a Toyota Dealership, where I am a Service Advisor. I have been working hard to establish a new way of providing a Service for my customers, that only by working on this field, a person is able to mold to benefit the Service that suits better for individual needs. Customers are very important, helps us to outgrow our line or work around such a competitive market, so nurturing and caring for a customer's vehicle as if it was your own, enhances the experience to a satisfactory level that creates connections that can last for a long time. Hope I can continue dedicating my services to the people that come to see me!!
Read moreDealership Experience
3 yrs, 11 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
Spanish
173 Reviews
Write a Review173 Reviews of Enna Pinacho
November 19, 2022
I noted there was a shake in the car when it accelerated through 50km/hr. it happens every time. tech said couldn't replicate concern. it is obvious to me there was no attempt to replicate, it was quitting through 50km/hr. it happens every time. tech said couldn't replicate concern. it is obvious to me there was no attempt to replicate, it was quitting time and he wanted to punch out. Enna was great. More
September 27, 2022
The service i received was a fuel pump recall on my Sienna, The service rep Enna was very friendly and helpful. She even took a change when i thought about the cabin filter while waiting for my service Sienna, The service rep Enna was very friendly and helpful. She even took a change when i thought about the cabin filter while waiting for my service to be completed. The dealership however seems to have taken a step back. The hospitality centre has been shut down and there are no Toyotas on display in the showroom. The showroom has a bunch of tires and a Corvette is the only vehicle displayed. A suggestion would be to supply charging cables at the courtesy desks to allow customers to recharge while they are awaiting their service to be completed. More
July 27, 2022
Awesome service. Answered all my questions and I know I can stop by anytime if I have more questions. Did not rush through all the new items available on the new car. Answered all my questions and I know I can stop by anytime if I have more questions. Did not rush through all the new items available on the new car. Pleasant and cooperative. More
Other Employees Tagged: Shawn Longworth, Janine Feenstra

