20 Ontario BMW Dealers

Working with Anthony Young at Parkview BMW has been an - deanna.carnevale

Working with Anthony Young at Parkview BMW has been an exceptional experience from start to finish. From the moment you walk in, he makes you feel like more than just a customer—he genuinely treats you like part of his family. Anthony is incredibly attentive and always goes above and beyond to make sure every detail is taken care of. He listens, follows through, and makes the entire process feel seamless and stress-free. What really sets him apart is his honesty and authenticity—you always feel like you’re getting real, straightforward advice with your best interest in mind. He’s personable, approachable, and truly invested in building long-term relationships, not just closing a deal. It’s rare to find someone in this industry who combines professionalism with such a genuine, caring approach. I wouldn’t hesitate to recommend Anthony to anyone looking for a top-tier experience at Parkview BMW. All departments have been very helpful and would rate the entire experience 10 out of 10.

I recently purchased my BMW X3 from this dealership, and - Gordy238

I recently purchased my BMW X3 from this dealership, and I had the pleasure of working with Michelle Fung as my sales representative. She was fantastic from start to finish! Michelle was extremely helpful, responsive, and professional throughout the entire process. She made everything easy and stress free, and she went above and beyond to ensure that everything was perfect when we picked up our vehicle. If you’re in the market for a BMW, I highly recommend reaching out to Michelle. She truly takes care of her customers and makes the entire buying experience smooth and enjoyable!

As always the team at BMW Durham did everything - saxebrick

As always the team at BMW Durham did everything perfectly. They squeezed me into their schedule despite not having a prior appointment as the vehicle began spewing blue smoke. I came in with the car on a flat bed and I was provided with a loaner. The next morning the problem was corrected, and despite my concerns as to how oil was getting into the combustion process, Bill found a PCV valve which was recalled and replaced it and I was on my way again within hours!

About a week ago my son and I decided to go to BMW - carguy

About a week ago my son and I decided to go to BMW TORONTO to see a vehicle my son was interested in.. We made an appointment with Arian Hamrahi. When we got at the dealership we were greated very friendly and professional by Arian. This dealership for now ( unfortunately they are moving to a new location ) has a few floors ( used department+motorcycle department+new car delivery department). The vehicle was brought up ( nice and clean )prior to our visit to the 3 rd floor where the Pre Own vehicle department is located .We inspected the vehicle and we liked what we saw. Arian asked his manager Scott Shadbolt to look at our vehicle which we intended to trade it in. After the inspection Scott explained us in a very professional way how he came to the trade value of our vehicle. After that we went with Arien over the cost of buying the vehicle we liked and saw at the dealership as well as the benefits and cost of buying a BMW extended warranty. Arien brought the vehicle in the parking lot in order for my son to roadtest and get the feeling of this car. What we liked the most is that people involved in our deal did not pressure us in buying anything we did not want or needed and they did not play the game some other dealerships are still playing which is going back and forth between the Sales Representative and the Manager. Arien had the Business Mngr Zilun Wang coming and explaining us the cost and coverrage of the BMW extended warranty as well as the entire bill of sale . TO ALL PEOPLE BUYING USED CARS DO NOT IGNORE BUYING AN EXTENDED WARRANTY, Do not forget that everything is going up ( parts and labour) so when buying a used car take in consideration buying an extended warranty in order to be coverred in case there is an issue down the road.( you never kow) The whole process at this Dealership from the beginning to the finish was very flowless,respectful,friendly and very pleasant. From our interactions with some other dealerships, we did not experience this kind of friendly,respect and professional way of doing business . If there are people interested in buying BMW cars THIS IS THE PLACE TO GO.( we did visit some other BMW dealerships but we were not impressed with their interaction and treatment from their Sales Representatives who were quite disrespectful and full of themselves while dealing with us ). You will not be sorry going to BMW TORONTO. Staff at this Dealership( sales + parts) are very friendly and very professional. A week later we picked the car up and we were very happy and pleased with our purchased and with what was done in order to make sure that we are satisfied with the deal and the process. The entire team ( sales+parts) made sure that the whole process went flowless and that my son was a very happy and pleased customer which he is. Our experience and interaction with staff at this dealership ( BMW TORONTO) was and still is OUTSTANDING. To the owners of this dealership. It seems from my experience with this Dealership that you are doing the right thing which is treating your customers with respect and consideration. Good employees keep the business going ,thriving and flourishing. Thanks to Scott Shadbolt+Arien Hamrahi+Zilun Wang and the Parts dept. for the way our business was conducted . Arien Hamrahi went the extra mile in order to make sure that we were pleased with our purchase. To all staff at this Dealership KEEP UP THE GOOD WORK. If anyone is interested in getting a BMW car please consider these names Scott Shadbolt+Arien Hamrahi and Zilun Wang when goig to this place. PS We also had a good interaction with Mas Kangavari who helped us too in order to make the whole process at this Dealership go flawless. To all staff stay safe and Happy Holidays Yours truly, A very and happy customer Photo 1 in review by CAR EXPERT

What a great experience we had last week at Performance - tomclark

What a great experience we had last week at Performance BMW going through the process of looking for a new BMW. We had bought our former BMW some eight years ago from them and our recollection from that experience brought us back to the dealership. This time around we were met by Joe Primerano a long time Sales & Leasing Consultant. Joe a is a very charismatic, upbeat person who listened to what we were looking for in a new vehicle and made it his mission to find us the perfect car. He is very attentive to details and makes your experience a positive one. He did find us the perfect car, a 2026 BMW X3 M Sport Edition! Joe has won numerous sales awards and we can understand why. It is very obvious that he loves his job. Special mention also goes to Geoff, Samia, and Mike D Your happy customers Tom and Kathy Clark

I had an outstanding experience with the Service - tighew

I had an outstanding experience with the Service Department at BMW London while traveling through Canada. I encountered an urgent issue with my vehicle that required a water pump replacement, and the team went above and beyond to get me back on the road as quickly as possible. A special thank you to Ken and Dave, who provided exceptional customer service throughout the process. They quickly diagnosed the issue, expedited the repair, arranged for the required parts to be shipped overnight from Toronto, and completed the entire repair within 24 hours. Their professionalism, communication, and commitment to customer satisfaction were truly impressive. I am extremely grateful for their efforts and highly recommend BMW London to anyone looking for outstanding service. Great job, team!

We recently brought our 2025 xBMW for a wheel alignment. - Phat

We recently brought our 2025 xBMW for a wheel alignment. After the technician examined our car, we were told that we need to replace the shocks, struts and control arm before the alignment can be done. We were told that there were damages and the car should not be driven. The estimate repair cost is over $9000.00. Yeah; you read it right - over nine thousand dollars. Skeptical of the assessment, we brought the car to two reputable garages to get a second opinion. Needless to say, both garages found nothing wrong with the car and the shocks, struts and xontrol arm that Otto claimed need to be replaced, are NOT required. The experience leaves a.bad taste in our mouth and we will never want to do business with this dealership as my trust in the service department no longer ecists. The alignment was done somewhere else at a fraction of the cost. What a total rip off.

Very unfriendly parts and service personnel, especially - Stefán

Very unfriendly parts and service personnel, especially the parts manager! Terrible customer service! Will be using a different dealership from now on! Shame!👎🏼

Anthony is an amazing Manager at the BMW dealership. - Elisa

Anthony is an amazing Manager at the BMW dealership. He has always been very helpful in finding us our perfect SUV. He is very attentive and helpful with any questions we have.

Mark who serviced my car was amazing did it fast and - Ritu bassan

Mark who serviced my car was amazing did it fast and efficient was also kind

Salut George, Je tiens à te remercier pour ton - gc_chartrand

Salut George, Je tiens à te remercier pour ton excellent service et pour ton accompagnement tout au long du processes de la vente du véhicle. J’ai appécié ton professionnalisme, ta disponibilité et ta collaboration. Merci encore pour cette belle expérience . Au plaisir de collaborer avec toi à nouveau! Cordialrment, Guy Chartrand

We had an exceptional experience working with Mickey at - ashabhalla4

We had an exceptional experience working with Mickey at BMW. From the moment we walked in, Mickey was professional, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He took the time to understand our needs, explained all the options clearly, and never made us feel pressured at any point. What truly stood out was his attention to detail and commitment to customer satisfaction. Mickey made the entire process smooth and stress-free, answering all my questions with patience and ensuring we were comfortable with my decision. If you’re looking for someone who is honest, attentive, and truly passionate about what they do, I highly recommend Mickey. He made our BMW buying experience memorable, and we couldn’t be happier with our purchase!

. I live about 4.5 hours away, and asked specifically if - Alden

. I live about 4.5 hours away, and asked specifically if there are any notable dent/scratches, and was told there was not. After looking it over, there were two pretty noticeable dents, which cost me over $600 to have PDR'd. I also asked about getting a pre purchase inspection, and was told it wasn't necessary, as they are a BMW dealer and their mechanics gave it a full inspection. Well, I went to do my first oil change, and there's a definite rear main seal leak, which had clearly been there a while. I cant be too mad, as this is stuff that I could have avoided had I been more diligent about inspecting the car prior to purchase. However, it still feels a bit shady to me, considering the rear main seal leak is easy to spot, and the dents were also noticeable if you gave the car a good look around outside. They did work a bit with me on price, and were easy to deal with overall, so I dont have too much to complain about, but it would have been nice to get a msg back from the salesman that I msged about the dents instead of radio silence. The car was also in a minor fender bender at some point which was not mentioned, despite a clean car fax, so its possible they didnt know either.

I bought my first bmw here today. - Scott

I bought my first bmw here today. My folks have bought 3 from there this is why I decided to try a bmw for the first time. Off the start everybody is friendly because obviously they want your business. After that however different story. After purchasing the car and the full service plan and warranty. I was set to get the car yesterday on truth and reconciliation day. So on the day before I got a call from Eric the salesman and was put on speaker phone to talk about bringing my father in for another sale as his 3rd bmw was out of warranty. I said sure I'll bring him in when I pick up the car. I get a call on the day I'm supposed to pick up the car to be told that the ministry was closed for the holiday. You'd think the person that would be in charge of the one job they have would know when holidays are to get ahead of the game or to pick a different day. So needless to sadly the day I pick up y first bmw wasn't going to be registered. They offered to get it with a dealer plate. Wasn't interested until the car was ready. Low and behold I'm looking forward to picking up the car the following day. I get there it's sitting in the showroom ready to go. I sign all the paperwork and am ready to go. Well Alex takes me into the room where it's sitting. I gave it a once over to make sure my request of not using a machine buffer to clean it was honored. Well they did do what I asked for as I was told they'd wash it by hand instead. There wasn't any swirls on the paint between they also didn't even was it. Especially after the car wasn't ready the day before. You'd think if you had an extra day to make sure things are ready. We'll they didnt even wash it. Bug guts still on the hood and windshield. Then I get into the car to get things setup through the app I look in the back seat to see that the interior wasn't touched either nor even vacuumed. Everyone dropped the ball. I walk in the dealership and everyone is in their office on their phones. Nobody looked at the car. It went thru 3 people including the manager and salesman didn't even take the 1 minute to look at the car to redeem themselves on customer service. They all apologized obviously because of their complete incompetence. They offered to take the car and clean it there after I'd already been sitting and waiting for a day because it wasn't ready in the first place. I only got an apology from the manager. The sales guy eric didn't apologize and was to worried about making another sale to the ol man then making sure the customers buying experience was carried out to the fullest. Unfortunately I bought the service and warranty plan an am stuck going back there for warranty work unless I drive to London. We'll thats just not very logical. So I WOULD NOT RECOMMEND ANYONE SPENDING THEIR HARD EARNED DOLLARS AT THIS DEALERSHIP. THEIR PRIORITIES ARE ON MAKING SALES AND NOT CUSTOMER SATISFACTION. COULD YOU IMAGINE NOT GETTING AN APOLOGY FROM THE GUY THAT SELLS YOU THE CAR. THIS SPEAKS VOLUMES. THE ALL MIGHTY DOLLAR DRIVES THE INCENTIVES THEIR AND NOT CUSTOMER SERVICE. NOW I WORRY ABOUT WHAT KIND OF SHENANIGANS WILL HAPPEN IN THE SRRVICE DEPT IF THIS WAS A SIGN TO COME. The worst buying experience of a car at a dealership in my life. xxxx I even had a better experience a used car dealership in London. With no big brand new building and it was clean as a whistle. Very sad. The sadest part is the warranty and service plan I bought was pretty expensive all overhead and NOBODY IN THE SALE OF THE CAR FROM START TO FINISH DID THEIR JOB. xxx ARE WE PAYING FOR. INCOMPETENCE. SAVE YOUR MONEY AND HAART ACHE UNLESS YOU LOVE DISAPPOINTMENT. UGH. THE WORST CAR BUYING EXPERIENCE OF MY LIFE

If you value basic competence, integrity, or your time, - Firas Achy

If you value basic competence, integrity, or your time, avoid Budds' BMW Oakville. Any other BMW dealership in the region will treat you with far more respect. The warning signs began when I placed a factory order in July. The sales representative completely forgot our scheduled test drive appointment when we arrived, but because I was purchasing a brand-new vehicle, I gave them the benefit of the doubt. That turned out to be a massive mistake. After waiting three months for delivery, I was contacted with an official pickup date. Operating in good faith, I arranged the sale of my current vehicle to align with the handover. When I arrived at the dealership, I was stunned to discover they had ordered entirely the wrong vehicle: a completely stripped-down specification missing the key packages and options I had selected. Despite delivering a vehicle with significantly fewer features, they manipulated the pricing upward so the total matched my original agreed-upon contract. When I pointed this out, the response was outright indifference. To make matters worse, despite leaving me completely stranded without transportation due to their mistake, management flatly refused to provide a loaner or any meaningful temporary accommodation. Against my better judgment, I agreed to wait another three months for a corrected build. Two days later, the exact same sales representative called to inform me that the pricing quoted three months prior was "a mistake" and that he would need to raise the price yet again. That was the breaking point. I promptly cancelled the deal and took my business to Grand River BMW in Waterloo. The contrast was night and day: immediate professionalism, transparent communication, and complete respect for the client. Not only did Grand River secure the exact build I wanted, but they also delivered a significantly better deal without the bait-and-switch tactics. Budds' BMW demonstrated a shocking lack of accountability from start to finish. Take your business elsewhere.

★☆☆☆☆ — Extremely disappointing experience with BMW - Hhenrypham

★☆☆☆☆ — Extremely disappointing experience with BMW Autohaus. I am sharing my experience so other buyers can understand what happened before sending a deposit or making travel arrangements with this dealership. I agreed to purchase a 2020 Lexus RC300 AWD with 354 km. The dealership’s written quote showed a vehicle price of $40,816.37, a total of $41,592.92 including dealer charges before tax, and a final purchase price of $47,000 including HST, excluding licensing fees. I paid a $2,500 deposit on October 10, 2026, and received a receipt from BMW Autohaus confirming payment. I was a serious buyer from Regina, Saskatchewan, ready to complete the purchase. After accepting my deposit, the dealership changed its mind and decided not to sell me the vehicle. They told me management wanted to inspect and recondition it before making it ready for sale. I even offered to fly there, inspect the car myself, and complete the purchase in person, but they still would not proceed. I then saw what appears to be the same vehicle advertised for $47,998. The earlier advertisement showed $41,998—a $6,000 increase in the advertised asking price. To be clear, these are advertised prices, separate from the $47,000 tax-inclusive total on my purchase quote. Seeing the higher listing after the dealership cancelled my purchase was extremely frustrating. I cannot know management’s internal reasoning, but from my perspective, they accepted my deposit, backed out of the transaction, and then advertised the vehicle at a substantially higher price. That sequence completely undermined my trust. The deposit situation made everything worse. After THEY cancelled the sale, I had to send numerous messages asking for my $2,500 back. Their handling of my refund request was slow, and I had to keep chasing them. The delays left me feeling that they were reluctant to return my money. Why should a customer have to repeatedly ask for their own deposit back when it is the dealership that refuses to complete the transaction? I expected them to take responsibility and promptly arrange the refund without making me chase them. I had also made travel arrangements based on this purchase and incurred flight cancellation costs. Buying a vehicle from another province requires planning, time, and money. Their decision affected me beyond simply losing the opportunity to buy a car. They did not apologize to me. There was no offer to make things right or address the costs and inconvenience I experienced. After committing my money and organizing the purchase in good faith, I felt that my time and expenses were treated as though they did not matter. For me, this experience raised serious concerns about the reliability of their commitments, their communication, and the way they handle customers’ deposits when a transaction falls apart. I expected much better professionalism and accountability from BMW Autohaus. My advice to other buyers, especially anyone travelling from out of province, is to get the complete purchase terms and refund conditions in writing before sending money or booking travel. Ask what happens if the dealership decides to cancel after accepting your deposit. In my experience, an agreed price, a written quote, and a paid deposit did not ensure the purchase would proceed. Based on how my purchase and refund request were handled, I cannot recommend this dealership. I was ready to buy, but I was left with disrupted plans, additional costs, repeated follow-ups for my deposit, and a complete loss of trust.

I am extremely dissatisfied with the service provided by - Xc

I am extremely dissatisfied with the service provided by Budds BMW in Hamilton, especially about transparency and honesty in their service practices.

I go here for the competent service on my 2007 525 series - Johnny

I go here for the competent service on my 2007 525 series sedan…always excellent!

Mini Georgian is a complete rip off center. - UnderestimatedConsumer

Mini Georgian is a complete rip off center. I am appalled at their behaviour and that they are gaslighting me saying they did nothing wrong. In July, I had a routine oil change and they did a "routine" service report, saying it needed all 4 rotors machined soon. I refused the service. In Sept they solicited me to bring the car in to have the rotors machined. When I said I'd come in when the tires were changed for winter, they offered me a 20% discount and said the offer was only good until Oct 9. As a result of this pressure tactic, I did the brake service on Oct 6. I assumed that they would machine the rotors and replace the pads from the quote they gave me. They also told me I needed to leave the car with them for the entire day. I assumed that meant it was a significant job and would take a long time. I was shocked when they called me about an hour after my appointment and said the car was almost ready. I expected this meant that I would only be charged for less than 2 hours labour. I was absolutely astounded when I got the invoice and they had charged me $1102.50: $945 in labour for a 2 hour service. Things only got worse from there. There were no hours indicated on the invoice, only the $945 charge for labour. The only other items on the bill were disposal fee, 4 torque screws and brake grease. They did not replace the brake pads. There was no indication of the measurement of the rotors before they did the job, or after they did the job. I then realized I had been taken advantage of and started investigating. I found out a number of things: 1. The service report from July showed that the rotors were perfectly fine. They were given a "green" rating, showing they needed no service at all. I'm not sure why they told me on that same day that my brakes were worn and needed service. 2. Mini Canada does not recommend machining rotors - they recommend that worn rotors be replaced entirely. They machined mine against industry standard. 3. Industry standard is to replace brake pads when rotors are changed or machined. They put my old ones back on, which means my brakes will wear faster than they should because of the hardened old brake pads. 4. I only drove the car 2,000 km between July and Oct when it went in for service. There is no way that the rotors were over 6mm on July 24 and needed servicing by October 6th with 38,000kms on it. I complained and the GM Michael Ferreira sent me a condescending email telling me I didn't understand how servicing works. However, they either charged me $500 per hour for labour, or they charged me for 4-6 hours of labour they didn't do. Either is unethical and unacceptable. When I pointed out all that I had found out about what they'd done, he stood by his statement that they'd done nothing deceitful or unethical. He agreed to give me half back as "good will", but the job shouldn't have been done - it should have waited until the sensors indicated it needed service. It was an egregious and deceitful attempt to get me to do two brake jobs instead of one, when it was needed. So, I asked for all my money back, and they've refused. I had a third party look at the car. They confirmed the car didn't need service, and they had been even more deceitful than I knew - they didn't machine both sides of the rotors - they didn't even take them off the car. They didn't replace the torque screws, and they didn't even grease both sides of the brakes. They spray painted the rotors to cover rust spots. He said machining rotors isn't even done anymore - when they are worn, they get replaced, for about what I paid to simply have them machined, for no reason. Do NOT use this service department. They are just looking to take your money and will aggressively push you to do work you don't need. They don't care about your vehicle. Don't trust them.