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Pfaff BMW

Mississauga, ON

Overview
Reviews
4.5
228 Reviews
Call Dealership (888) 773-9293
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4505 Dixie Rd

Mississauga, ON

L4W 5K3

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Showing 228 reviews

October 29, 2026

Excellent service from Jin at Pfaff BMW! He was professional, knowledgeable, and a pleasure to deal with. Highly recommend! More

by eperrotta03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin
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October 28, 2026

I had a few problems with the car when I first got it, but after the software was re-set everything worked well. My salesman, Krys was very attentive and sympathetic, and even came to my house to deliver More

by deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Krys
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Oct 29, 2026 -

Pfaff BMW responded

Deb, it’s wonderful to hear that the software reset resolved the issue and that Krys made sure you were well taken care of along the way. We truly appreciate you highlighting the extra effort he made to help with the loaner and keep the experience as easy as possible. Thank you for choosing Pfaff BMW, and please don’t hesitate to visit us again whenever we can help.

October 28, 2026

I'd give a 5 for services and personnel. What I don't understand is some small changes as the ride replacement with Uber. We used to have nice BMW's and drivers to bring us back and forth. N More

by maurazurdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Jon, Victoria.
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Oct 28, 2026 -

Pfaff BMW responded

Thank you for taking the time to share your feedback. We're pleased to hear that our service team continues to provide the professional experience you've come to expect from Pfaff BMW. We also appreciate your comments regarding transportation options and vehicle washes, and we understand the value those amenities can add to the ownership experience. Thank you for your continued loyalty to BMW and Pfaff BMW. We hope to continue serving you in the future.

October 27, 2026

Excellent service, nice clean environment, professional staff, helpful agent, all my questions and concerns got answered promptly More

by Amal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Oct 27, 2026 -

Pfaff BMW responded

Hi Amal, Thank you for sharing your glowing review of our team at Pfaff BMW! Your review means the world to us as we strive for professional service while maintaining a clean environment. We appreciate your support and hope to see you again down the road. Safe travels!

October 25, 2026

great service and amazing people very helpful and thoughtful they took care of me and serviced my car within the time period i requested More

by firhaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jon
Print
Oct 26, 2026 -

Pfaff BMW responded

Having your vehicle ready when you need it can make all the difference. Thank you for recognizing the helpful and thoughtful service you received at Pfaff BMW! We’re happy we could work with your schedule and hope to welcome you back for your next service visit.

October 25, 2026

Best service I've ever experienced. The new renovations for the showroom and service area are welcoming and refreshing. Lovely change. More

by boris.mla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Print
Oct 26, 2026 -

Pfaff BMW responded

Boris, We're glad you enjoyed the service and the new look at Pfaff BMW! We appreciate your feedback and hope to see you again soon!

October 23, 2026

I had rear brakes done on my X3 service was excellent, very friendly service department. Thank you Mark! and the whole team. More

by Angelo.s
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Print
Oct 23, 2026 -

Pfaff BMW responded

Angelo, we're happy to hear Mark and our team took such good care of you. Thanks from all of us at Pfaff BMW!

October 23, 2026

For Regular Service and maintenance - Assement Video shared with the issue details and recommendations. Customer can choose perfectly based on the recommendations. More

by Sriram Krishnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Print
Oct 23, 2026 -

Pfaff BMW responded

Thank you, Sriram! Having the information you need makes it much easier to make confident decisions about your vehicle, and we’re happy the assessment video was helpful. We appreciate you choosing Pfaff BMW for your service and maintenance and will be here whenever you need us again!

October 22, 2026

Thanks for the fast service today! Car feels great, and I appreciate you flagging the things I should keep an eye on for the future. More

by bbarratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Print
Oct 23, 2026 -

Pfaff BMW responded

Thank you for the great feedback! We’re glad we could get you back on the road quickly and give you a heads-up on what to keep an eye on moving forward. We appreciate you choosing Pfaff BMW, and we’ll be ready to earn that fifth star at your next visit!

October 17, 2026

Mark who serviced my car was amazing did it fast and efficient was also kind More

by Ritu bassan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Print
Oct 19, 2026 -

Pfaff BMW responded

Ritu, thank you for your five-star review! We're happy to hear Mark provided kind, fast, and efficient service while taking great care of your vehicle at Pfaff BMW. We look forward to welcoming you back for your future service needs.

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