
Unique Chrysler Dodge Jeep Ram
Burlington, ON
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1,635 Reviews of Unique Chrysler Dodge Jeep Ram
I initially visited Unique to check out 2 used vehicles- a 2013 Grand Cherokee, and a 2011 BMW X6. Andrew Fick ably showed the used cars, and was well informed of their essential differences with the new 20 a 2013 Grand Cherokee, and a 2011 BMW X6. Andrew Fick ably showed the used cars, and was well informed of their essential differences with the new 2014 lines. As we talked, my gut said(without Andrew pushing too hard), that there was value to me in some of the GC 2014 improvements(seat comfort, ride, 8 speed txn). I followed up on his offer to drive two 2014s. Andrew was most helpful in my identifying the best fit for my needs, and discriminating between "wishes and must haves". Apart from him successfully selling me a car that I just love, he's an engaging young man who is pleasant to be around, and wasted neither his, nor my time. He delivered on all of his commitments, on time, and with energy and humour. I would send anyone to him in the future. Mike Pearce handled the business detail end of the sale with ease and good knowledge/background of the process - almost painless!! He appears to have read me well- others might have pushed harder on some of the aftersale add-ons- which were of no interest to me- but didn't. He was well prepared and organized each time we met; his use of checklists and rigour in concluding all aspects of my sale confirmed to me that the dealership, and the two individuals I had the good fortune to deal with, had their act together. I'd go there again. Bill Simmons P.Eng., MBA More
The customer service is top notch. The environment is very welcoming. You feel at home with the service you're given. I'd recommend this dealership to family, friends, or anyone looking for a quality veh very welcoming. You feel at home with the service you're given. I'd recommend this dealership to family, friends, or anyone looking for a quality vehicle. More
Have just purchased our sixth vehicle from Mike Carobelli between my husband, two daughters and myself. Could not ask for better customer service. Mike treats us like family and is always delighted to see between my husband, two daughters and myself. Could not ask for better customer service. Mike treats us like family and is always delighted to see us. He is, by far, the best sales person I have EVER dealt with in ANY field. I do not feel pressured by him and know that he works very hard to match the vehicle to us and ensure our happiness. When I stopped in to look at cars recently, Mike was not available. I spoke to Ryan who was super helpful and pleasant. He answered all of my "girlie" questions about seat heaters, cup holders, music, etc. I didn't care about the engine or any of that stuff! I just liked the fact that I was about to buy another convertible!! :) Completing the paperwork with Mio and then finalizing it with Brenda were both super easy, very pleasant experiences. Here's hoping that the service department is just as good as the sales team!! LOVE UNIQUE CHRYSLER and will be taking my mom there soon to buy a new car from the awesome team. Happy Holidays to all of you!! Can't wait for the warm weather to put the top down! Here's hoping :) More
My experience was great. Everyone was friendly and professional. Once I decided on the car of my choice, it was in stock and the financing and prep was done immediately. My Jeep was ready for pick u professional. Once I decided on the car of my choice, it was in stock and the financing and prep was done immediately. My Jeep was ready for pick up the same day I bought it. More
Michael ensured that my experience with the dealership was first class. He is one of your best company advocates that you have. Your ease of doing business with is one of the best that I have experience was first class. He is one of your best company advocates that you have. Your ease of doing business with is one of the best that I have experienced. Regards, Doug More
I can not tell you how much help Mil had given me and my family for our new van. He went above and beyond and made sure we were happy with our purchase. I am truly grateful to Mil for all his hard work. family for our new van. He went above and beyond and made sure we were happy with our purchase. I am truly grateful to Mil for all his hard work. He never gave up on us and fought and found us a good deal. I recommend Mil and Unique Chrysler without a doubt. They make you feel important and not just a signature and a deal. By far the best dealer experience I've ever encountered in my life and I will surely go back to him and Unique Chrysler in the near future. Thank you so much for all your hard work Mil, you are awesome! More
A soon as I walked in Saturday night I was greeted with a hand shake and wholeheartedly welcome. There was a sales promotion going on at the time but you could feel their energy a sincerity to help me out. A hand shake and wholeheartedly welcome. There was a sales promotion going on at the time but you could feel their energy a sincerity to help me out. Andrew Fick listened to what my financial and vehicle needs were and presented realistic options to get me into a new vehicle. At no point did I feel pressured to close a deal and my family and I returned the next day and went through the financing options with David Netherton. David took the torch and ran with it from there. He was knowledgeable of his product and services but more important to me was he was very genuine. As a business owner myself, I would say that your people are your largest assets and that shows at Unique Chrysler. They didn't sell me a car, they helped me buy one. By the way they're open Sunday which is rare but just another value added service. AWESOME! More
When I first walked in I was a bit nervous and unsure but my sales agent who was friendly and patient helped me settle in and make my finance purchase. my sales agent who was friendly and patient helped me settle in and make my finance purchase. More
Very helpful answered all my questions great service in the dealership frequently for service and parts and wouldn't go anywhere else I would recommend to friends and family A+ the dealership frequently for service and parts and wouldn't go anywhere else I would recommend to friends and family A+ More
Took the Durango in for a service call to fix a couple of minor glitches. This was my first visit to the Unique Service Department. It was a very pleasant experience, everything flowed smoothly and repairs w minor glitches. This was my first visit to the Unique Service Department. It was a very pleasant experience, everything flowed smoothly and repairs were done to my satisfaction while I waited. Looking forward to returning for my first oil change More