
Unique Chrysler Dodge Jeep Ram
Burlington, ON
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1,635 Reviews of Unique Chrysler Dodge Jeep Ram
Just got my tires changed at Unique today and the service was great, had an appointment at 10am and they were able to get me in earlier, the job was done very quick and they did an excellent job, I waited in was great, had an appointment at 10am and they were able to get me in earlier, the job was done very quick and they did an excellent job, I waited in the lounge and the people there were great, thanks Nikola More
I can not express how helpful and courteous the staff are at this dealership . Great service, willing to work with the customer, a TRULY unique experience. Great work Cam. Mike, Brenda and Anthony!!!!!! at this dealership . Great service, willing to work with the customer, a TRULY unique experience. Great work Cam. Mike, Brenda and Anthony!!!!!! More
My sales rep Mil made buying our new 2014 Dodge Grand Caravan really easy, especially with being a tough customer. Came in seeking credit pre-approval so that there was no surprises when closing the d Caravan really easy, especially with being a tough customer. Came in seeking credit pre-approval so that there was no surprises when closing the deal, and was delighted to hear that we would be able to finance the vehicle. With this behind me, we focused on getting the vehicle that we needed. Took the Canada Value Package demo vehicle out for a spin, but found that it was hard to see out the back with all the headrests in place, so reluctantly had to move up the trim level to the SXT model. Given it was virtually impossible to find an SXT model anywhere without all kinds of expensive options that I didn't want to pay for (like bluetooth & 8 way seat), I realized that moving up the trim level to the base model 30th Anniversary would get us all the extras that I actually wanted and didn't have any of the extras that I didn't want. 30th Anniversary base model seems to be a good value for what you get. Every time I met with Mil, like all good salesman, he always asked what does he need to do to get my business. So after doing some research on the internet, I found a dealer website (not the dodge.ca website), who shall remain nameless, who had an exceptionally good price on the 30th Anniversary model. I asked that to get my business that they match the price from the other dealer. Mil made it happen after consulting with the dealer as to what the final price would be and we made a fair deal based on that. Was overjoyed that it was that easy - unlike previous negotiating sessions. Then it came time to go over all the extras. Mil was very friendly and non-pressuring when going through all the extras, and the only one that I went with was a price-matched Canadian Auto Warranty with another 3rd party warranty, who shall remain nameless. I signed the deal originally with the Canadian Auto Warranty that was offered, but after having reviewed the warranty agreement (be sure to ask for it and read and understand it before you sign) I wasn't pleased with some of the wording, and Mil went the extra mile to accommodate my request to change it to a Chrysler Factory warranty at a good price without any hassles. After the locate was completed, the vehicle was delivered and it was really nice. Mil gave me a tour of the features of the van, and he was great to work with. It was like dealing with a good friend. I appreciate everyone at the dealership that made this deal work. It will make a huge difference for our family to have a nice reliable vehicle to travel at an affordable monthly payment. Thanks again Unique Chrysler! More
I went into the dealership and was helped right away, Leah was extremely friendly and she and Mike went out of their way to make sure that I got the van that I wanted and they gave me a great price. They Leah was extremely friendly and she and Mike went out of their way to make sure that I got the van that I wanted and they gave me a great price. They were not pushy and made sure that I was comfortable with the payments and explained everything to me so that there were no surprise fees at the end. I was then introduced to Mio who also did a great job in getting everything together for us and had everything ready for us as they knew that I have a very young daughter and so went out of his way to have everything ready by the time we showed up for pick up. It was also very nice to be addressed by name when we went in for pick up by Mike, Leah and Mio, they were extremely nice and made the experience very easy and smooth from start to finish. If I ever had to purchase another vehicle or knew someone who did I would absolutely send them to Unique Chrysler Dodge Jeep in Burlington. More
I had a crack in my windshield not caused by a stone chip. Even though I didn't originally buy my vehicle here, Tony was extremely accommodating and friendly. He was able to get the windshield inspected chip. Even though I didn't originally buy my vehicle here, Tony was extremely accommodating and friendly. He was able to get the windshield inspected and had was able to get it covered by warranty all within an hour of me being there. Highly recommend their service center. Top notch. More
Quick, easy and very friendly service. Always use this dealership for all service needs. I would recommend this service department for anyone in need of any repair. dealership for all service needs. I would recommend this service department for anyone in need of any repair. More
A mistake was made telling us that the snow tires/wheels from our old Caravan (2005) would fit on our new one (2012) and so we were upset to discover this when it came time to make the switch for the winter from our old Caravan (2005) would fit on our new one (2012) and so we were upset to discover this when it came time to make the switch for the winter. We called the dealership and explained the situation to Mike C. and he was amazing in rectifying the situation. More
We went to Unique Chrysler to review the possibility of purchasing a new or used vehicle. We never really expected to get approved based on past credit issues. The support and dedication that Mil provid purchasing a new or used vehicle. We never really expected to get approved based on past credit issues. The support and dedication that Mil provided us was outstanding and what I would consider to be way above and beyond any reasonable amount of effort. I will never forget that Mil was willing to drive a potential vehicle to my home in a snow storm so that I would not need to wake my son which was having a nap. I was completely floored that he was willing to go to such lengths to help me out. In my mind Mil took a very difficult situation, laid out all the potential possibilities and fought to make sure that a deal could be made for us. Again I can not stress enough just how appreciative I am for all the effort that Mil put in for us where it would have been easier to walk away from a tough situation. In the end I am thrilled to be in a new caravan at a great rate and didn't have to increase my current payments to make this happen. I could not be happier with my experiences and will definitely will be referring all my family, friends and colleagues to speak with Mil at Unique Chrysler. More
I found the sales representative of Unique Chrystler behaved in a professional manner, made the experience a pleasant one and preformed his job perfectly, for example any calls I placed were answered in behaved in a professional manner, made the experience a pleasant one and preformed his job perfectly, for example any calls I placed were answered in a timely manner and any questions I had were answered. Mil was Kind and considerate and behaved Professionally and Considerately. More