ToyotaTown - Service Centre
London, ON
2,914 Reviews of ToyotaTown - Service Centre
friendly servicevery accommodatingwell informed on the friendly service very accommodating well informed on the problem fair with the service prompt service clean surroundings friendly service very accommodating well informed on the problem fair with the service prompt service clean surroundings More
Amanda Krug did and excellent job on the service appoints for our Rav 4 and Sequoia. Broady our service tech keeps our vehicles in top shape. Thank you Toyota Town! They have a great leader in John Rossini for our Rav 4 and Sequoia. Broady our service tech keeps our vehicles in top shape. Thank you Toyota Town! They have a great leader in John Rossini More
The Service Advisor, Todd Servant, was extremely amazing in his treatment of all that had to be done to my vehicle! The routine changing of the snow tires turned into a seized caliper replacement with all t in his treatment of all that had to be done to my vehicle! The routine changing of the snow tires turned into a seized caliper replacement with all the other parts that needed to be replaced! I had a very, very long drive ahead of me and all of the work was done as quickly as humanly possible! This is especially important to note because it is snow tire season, so they were very busy, and they had to go and find the only caliper left in the city, in their warehouse, and they had to fit me in because it was an emergency! Todd was amazing in the way he organized his team to get all the work done and get me out of the dealership in record time! More
Thanks so much, MJ, for your commitment to customer service, whenever I bring my RAV4 in for servicing. Always a pleasure. service, whenever I bring my RAV4 in for servicing. Always a pleasure. More
The staff at ToyotaTown were super friendly, very knowledgeable, and helpful! Amanda, from service, was fantastic! She made my first experience with ToyotaTown very positive. :) knowledgeable, and helpful! Amanda, from service, was fantastic! She made my first experience with ToyotaTown very positive. :) More
Excellent service as always! MJ Rizkalla was very respectful, knowledgeable and willing to take the time to explain all aspects of the repair work that was needed. Thank you so much for the outstandi respectful, knowledgeable and willing to take the time to explain all aspects of the repair work that was needed. Thank you so much for the outstanding professional approach. More
Firis Sharif is really polite, friendly, very knowledgeable, helpful and over all he is very professional .. Awesome job !!! Keep up Firis👍👍👍 Even though I live in east of London . I don’t go knowledgeable, helpful and over all he is very professional .. Awesome job !!! Keep up Firis👍👍👍 Even though I live in east of London . I don’t go to other Toyota location for service . Because I’m happy with this location . More
I dropped off the vehicle in advance of my appointment. Amanda called me at my appointment time to review scope of work, disposal of old parts and pricing. There had been some confusion regarding the price Amanda called me at my appointment time to review scope of work, disposal of old parts and pricing. There had been some confusion regarding the price estimate I had been previously provided by another employee. Amanda offered a discount on parts/labour to ensure I was satisfied (along with a car wash). Work was completed as per the projected timeline and she called me again promptly to let me know the vehicle was ready for pick up. Very satisfied with this service advisor and the service from this service department. More