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ToyotaTown - Service Centre
London, ON
2,911 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,911 Reviews of ToyotaTown - Service Centre
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October 28, 2022
Dennis Dabous is a great service advisor. Always friendly and ready to help. Thanks. Paul Always friendly and ready to help. Thanks. Paul More
by Pchilds01
Employees Worked With
October 28, 2022
Jason provided excellent care and customer service during my regular maintenance appointment from the moment I dropped off until my service was complete. my regular maintenance appointment from the moment I dropped off until my service was complete. More
by Meaghan
Employees Worked With
October 26, 2022
Hello I have been there for a long times and I got a good services . Relly appreciate the services services . Relly appreciate the services More
by Alkashef
October 25, 2022
I was late for my appointment and I was not told the time or I just didn't hear it when I got to the service department was told sorry you missed your 7:15 appt you will need to go to Canadian Tire or come b or I just didn't hear it when I got to the service department was told sorry you missed your 7:15 appt you will need to go to Canadian Tire or come back next week. Since next week was not an option we set for two weeks Saturday at 9:00. Dennis Dabous came in and said Cancel that we can take him in right now and that is real customer service. Thanks to him I was happy and that little juster made my day and willing to tell others about my positive experience More
by teetzelrobert
Employees Worked With
October 18, 2022
Jason is great everything was smooth called me to update me every couple hours about my vehicle process from dropping my car off to picking up was great!! me every couple hours about my vehicle process from dropping my car off to picking up was great!! More
by omartemraz
October 06, 2022
Great service and caring staff. The work was done correctly and under warranty which was a bonus The work was done correctly and under warranty which was a bonus More
by Helena
Employees Worked With
September 27, 2022
The service i received was a fuel pump recall on my Sienna, The service rep Enna was very friendly and helpful. She even took a change when i thought about the cabin filter while waiting for my service Sienna, The service rep Enna was very friendly and helpful. She even took a change when i thought about the cabin filter while waiting for my service to be completed. The dealership however seems to have taken a step back. The hospitality centre has been shut down and there are no Toyotas on display in the showroom. The showroom has a bunch of tires and a Corvette is the only vehicle displayed. A suggestion would be to supply charging cables at the courtesy desks to allow customers to recharge while they are awaiting their service to be completed. More
by B Blair
Employees Worked With
September 26, 2022
Had my 2014 Toyota Highlander in for new brakes. Shortly after having the work done a noise developed in the rear passenger brakes. I contacted my service advisor MJ Rizkallla and he booked me in th Shortly after having the work done a noise developed in the rear passenger brakes. I contacted my service advisor MJ Rizkallla and he booked me in the followinjg day to coorect the problem. Apparently there was a defect in the new drum that was installed. A new drum was installed under warranty and that corrected the problem. No more noise and everything working fine. MJ looked after the problem quickly and efficiently. He kept me informed of what the problem was and corrected it to my satisfaction. 5 Stars for MJ and Toyotatown.....Robert Ross - London, Ontario. More
by va3sw
Employees Worked With
September 25, 2022
The service at Toyotatown is always first rate. They are on time, courteous and professional. They are on time, courteous and professional. More
by JAWS
September 23, 2022
Toyota Town has always been my first and last preference! Excellent service in Buying, Servicing and Customer Service. Especially want to Thank Sr. Service Advisor Jason DeFelice who has always been remarkab Excellent service in Buying, Servicing and Customer Service. Especially want to Thank Sr. Service Advisor Jason DeFelice who has always been remarkable in keeping me posted about my service update and always educating me about my car services and parts. I also would like to thank Patty at services help desk who is very friendly and trying to see what best she can do to get you in for service according to my availability. More
by Jonathan
