ToyotaTown - Service Centre
London, ON
2,911 Reviews of ToyotaTown - Service Centre
MJ, my service advisor was extremely helpful with my last service and getting the replacement batteries for my phabs. service and getting the replacement batteries for my phabs. More
The dealership has always provided me excellent service. MJ was the person who helped me and I appreciated his kindness and the clarity of his explanation of what would be taken care of in this service. He MJ was the person who helped me and I appreciated his kindness and the clarity of his explanation of what would be taken care of in this service. He went over what needed to be done, and discussed with me the issues I raised about the brakes, for instance. I also appreciate the flexibility in scheduling the service, because I needed to change the date and time, but that was not a problem. It is always a pleasure to have a service for our Toyota at ToyotaTown! More
Very professional and courteous customer service. Helpful explanation of service requirements, components and estimated waiting time. Helpful explanation of service requirements, components and estimated waiting time. More
Trustworthy dealership, never tries to push anything I don’t need and takes great care of my vehicle don’t need and takes great care of my vehicle More
Thanks Jason for taking care of my truck and my wife’s rav4… as usual impeccable customer service all around. See ya in a couple days 😉 rav4… as usual impeccable customer service all around. See ya in a couple days 😉 More
My last service was great. Enna was pleasant to work with, informative and honest. Very happy. Enna was pleasant to work with, informative and honest. Very happy. More
Everyone I had contact with were so helpful. They were able to fix a flat tire quickly and get me in quickly to put the fixed tire back on the car. They were able to fix a flat tire quickly and get me in quickly to put the fixed tire back on the car. More
I had my 4Runner in for service on April 26. Same as before , the service was really good . The advisor , Dennis, was very helpful and suggested to have a wheel alignment when swapping the tires Same as before , the service was really good . The advisor , Dennis, was very helpful and suggested to have a wheel alignment when swapping the tires. It turned out the car had 2 wheels out of alignment . The alignment was done right and now I will not have uneven wear on tires. He was very helpful in discussing the service needs and booking the appointment for another Toyota truck, recent purchase . As long as the service and advice will stay at this level I will keep bringing the vehicles here for service !!! Keep up the good work !!! More
My appt was on Thurs Apr 27 at 2:30pm. La Toya Berry was super courteous, friendly and professional. I was concerned that I wouldn’t be able to make my next appointment an hour and a half La Toya Berry was super courteous, friendly and professional. I was concerned that I wouldn’t be able to make my next appointment an hour and a half later but she wrote down my request and insured the mechanic was aware of my dilemma. I made my next appointment just on time and it worked out great. As well, she was able to give me a quick history of my vehicle—what had and had not yet been done which will help me budget for my next appointment. Thank you La Toya. Thank you as well to Manager Chelsea for checking in and ensuring I had a great experience! More
Chelsea and Todd are great. All work that needs to be completed is explained to me and completed on time. If there is a delay, I am informed immediately and the reason why. I hi All work that needs to be completed is explained to me and completed on time. If there is a delay, I am informed immediately and the reason why. I highly recommend this dealership and the staff. Always friendly and courteous. More