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ToyotaTown - Service Centre

London, ON

4.8
3,018 Reviews

3,018 Reviews of ToyotaTown - Service Centre

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January 17, 2025

In 2023 I bought brand new Tacoma first service left side box they scratched it never told me had pay for my own repair 2024 bought brand new rav4 first service they tried changing a tire on my car there wro More

by Zejnicemir11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason DeFelice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

ToyotaTown responded

Hi there, Sorry if we misunderstood your original concern, you wanted us to check a tire for low air pressure. We found a nail/screw in the sidewall of the tire that according to safety standards cannot be repaired. This year especially, the extreme winter weather we are experiencing is very hard a vehicles exterior with the prolonged sand, snow and ice buildup. In addition, due to the above conditions, we will close our carwash to prevent customers doors, locks and windows from freezing. We empathize with you and all drivers whom want to have their vehicles looking their best. Thank you

Jan 23, 2025 -

Zejnicemir11 responded

I never asked anyone to touch my tires you choose to do that on your own and there is no screw in my tire I had it at a another shop and they couldn’t find nothing so there for you people lied but it’s ok Toyotatown will never have my business again rhank you for damages to my vehicle that you won’t do nothing about

January 17, 2025

Todd Servant helped regain confidence that Toyota will stand behind their products to provide good value. It was related to a warrantee covered repair based on a electrical power drain which took time a More

by simon.warwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Worst dealer shop ever they tried ripping me off for a tire that’s not even damged and then they damaged my hood and fender and never said nothing about it More

by Zejnicemir11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason DeFelice
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Todd is the only service adviser I would recommend. He constantly goes above and beyond and always puts the customer first. He is highly recommended More

by firemanneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Komar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Enna and the Toyota Town team did. a great job. I’m very pleased with the service and it was substantially cheaper than the quote I received from another dealership. I would gladly give More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rita Dalal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enna Pinacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Todd is always very friendly and informative. Makes sure all my questions have been answered before I leave. More

by Corrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

From my first vist i couldn't have been happier. ..from leasing the car or to the service. I have only had one service visit and that was to install winter tires... Was told how long and when it exce More

by caldwellmary506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwen Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Friendly and competent staff and very qualified mechanics. Diagnosed and fixed a problem another shop could not fix and had made worse with 3 prior visits. Im very happy with the service I received More

by Hairofthedogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Dabous
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

LaToya was fantastic! She took the time to explain the different options and helped me choose the best one for my context. I honour her advice and knowledge. Thank you so More

by Angela B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

ToyotaTown installed winter tires and rims on our Rav4 December 13th. As always, it was a pleasure working with John Rossini and LaToya Berry. Their professionalism, competence and customer service are su More

by Bob Mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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