ToyotaTown - Service Centre

Jason was excellent! He was kind and clear in his communications with me. The entire process was very good. Toyotatown and Jason were straight up and timely. Even though He was kind and clear in his communications with me. The entire process was very good. Toyotatown and Jason were straight up and timely. Even though I had to handle it from out of town via phone, they made it very easy and stress free. Vehicle is fixed and daughter is happy! This experience created trust and definitely it is somewhere I will bring my vehicles in the future when the opportunity arises. Thank you so much! More

Very informative and helped me set a plan for repairs to pace out costs. Her explanations were easy to understand. pace out costs. Her explanations were easy to understand. More

Always had good service. Was kept informed and truck was ready as promised. Have always had my truck serviced here and continues to run great. Staff was pleasant and helpful Was kept informed and truck was ready as promised. Have always had my truck serviced here and continues to run great. Staff was pleasant and helpful. More

Was a terrific , wonderful experience, Enna was professional, informative, knowledgeable and courteous. Thanks once again. professional, informative, knowledgeable and courteous. Thanks once again. More

I have been doing business with Toyota Town for many years. I keep coming back as the service is exemplary. Knowledgeable, friendly , efficient staff. Highly recommend! years. I keep coming back as the service is exemplary. Knowledgeable, friendly , efficient staff. Highly recommend! More

Jason provided excellent customer service! Jason is always extremely friendly and knowledgeable with our vehicles! Jason is always extremely friendly and knowledgeable with our vehicles! More

She is very nice and helpful. She provided me with the best options i need for my car service. She provided me with the best options i need for my car service. More

Jason is awesome to work with. He provides exceptional customer service. Jason is the only reason we go to Toyotatown. He provides exceptional customer service. Jason is the only reason we go to Toyotatown. More

Chelsea was my best service experience in my life. She turned a frown (tears) upside down, and seriously rescued me! She and her team really made a horrible situation (CAA damaged my wheels on my coll She turned a frown (tears) upside down, and seriously rescued me! She and her team really made a horrible situation (CAA damaged my wheels on my collectors edition car beyond drivability, told me I had to get it all repaired myself, and just left me like that on the driveway), into a survivable one with a big silver lining! She took me immediately when no other shop I called in London would, and got it repaired the same day! Was very communicative and upfront, itemized everything for CAA (whom I am still fighting months later), and even offered me to come back for my usual discount! Even through the whole ongoing pain with CAA she was so helpful and communicative, stepped in another time correct an appointment clerical error for my other car and replaced a lost wheel lock from the original car no questions asked. This is how customer service should always be. Thank you so much for your utmost care, upfront communication and efficiency through every step of the process. This is type of customer service is a lost art. More

Was able to drop my car off the night before the service. Was updated throughout the day as to the progress of the service. Price was lower than quoted!!! Was updated throughout the day as to the progress of the service. Price was lower than quoted!!! More