ToyotaTown - Service Centre

I have dealt with ToyotaTown for 16 years, and found the dealership professional and customer service oriented in all departments. Have dealt with Todd Servant many times. Always professional, courteous and dealership professional and customer service oriented in all departments. Have dealt with Todd Servant many times. Always professional, courteous and available to follow up with any service questions or concerns during the service appointment. More

I have been with ToyotaTown for many years. Have bought new AND used cars there that have lasted forever and have had all my services there as well. My last vehicle (2005 new Echo) was traded i Have bought new AND used cars there that have lasted forever and have had all my services there as well. My last vehicle (2005 new Echo) was traded in for a 2017 used Yaris in May of this year. So far so good. Everyone has always been very polite and efficient. I think Todd was one of my first service people ever- super friendly, answering all my questions and calling back himself recently regarding some missing hubcaps. You couldn't get a better service person! Congratulations Todd on your rewards. They will miss you greatly if you ever decide to retire. Jo Michielsen More

Dennis Dabous is a sensational Service Representative for ToyotaTown. He is professional, knowledgeable, friendly and polite. The oil change and maintenance service review scheduled to be performed was th ToyotaTown. He is professional, knowledgeable, friendly and polite. The oil change and maintenance service review scheduled to be performed was thoroughly explained to me before it was agreed to and then started. When there were some additional items that needed to be attended to they were brought to my attention to be approved and promptly dealt with. The entire service appointment was completed earlier than anticipated. This made it especially satisfying. Dennis and ToyotaTown are top preformers. That's why I keep coming back. More

Amazing dealing with Enna. She is kind, caring and knowledgeable and completely puts me at ease!!! She is kind, caring and knowledgeable and completely puts me at ease!!! More

Excellent service. MJ and Toyota keep you informed throughout the appointment from start to finish. There is full transparency among the staff and the service is seco MJ and Toyota keep you informed throughout the appointment from start to finish. There is full transparency among the staff and the service is second to none. Thanks! More

La Toya Berry is very professional and organized. She is friendly and helpful I enjoyed dealing with her She is friendly and helpful I enjoyed dealing with her More

Jason is an excellent customer service representative who explains everything in details the program of work before proceeding. Gives inaight to client in making decision. explains everything in details the program of work before proceeding. Gives inaight to client in making decision. More

Jason is amazing! . He was very kind and easy-going and a pleasure just to talk to. He explained everything that my car needed without making me feel like a complete id . He was very kind and easy-going and a pleasure just to talk to. He explained everything that my car needed without making me feel like a complete idiot which was greatly appreciated. I live much close to another Toyota dealership but I make the drive to this one simply for the exceptional customer service that they offer. More

Everyone cares and listens. Pleased with their work and recommendations for the future to keep the old girl alive Pleased with their work and recommendations for the future to keep the old girl alive More

We have always had excellent service when we visit ToyotaTown in London and Todd Servant has been exceptional in all dealings that I have had with him. In the summer, we had an issue with the vehi ToyotaTown in London and Todd Servant has been exceptional in all dealings that I have had with him. In the summer, we had an issue with the vehicle and Todd kept me informed as to what was going on, and the interactions he was having with Toyota. We had zero worries during the weeks that the car was out of service. Today's service-regular maintenance- was similar. Todd kept me informed as to what was going on, and gave me an option with respect to worn windshield wipers that I wouldn't have thought of. When I saw Todd's name go on my vehicle for service, I felt all worry leave. Thank you again, Todd for the excellent service! More