ToyotaTown - Service Centre
London, ON
2,977 Reviews of ToyotaTown - Service Centre
Always super service Robert Dako is an ideal Service Advisor. He reviews the vehicle history on every visit and let's you know what preventive maintenance needs to be don Robert Dako is an ideal Service Advisor. He reviews the vehicle history on every visit and let's you know what preventive maintenance needs to be done and any issues that may have been found while inspecting the vehicle. If budget is an issue and a particular service can wait or an issue is not urgent, Rob will let you know. Toyatotown's work is always first rate, and Rob always provides practical advice. More
Robert Dako is AMAZING!!!! I own a 2005 Highlander & have been having all of my service done with Rob since around 2006. I left another dealership because I wasn.t pleased with I own a 2005 Highlander & have been having all of my service done with Rob since around 2006. I left another dealership because I wasn.t pleased with their customer service. Rob is totally honest, trust worthy, knowledgeable, and always discussed his recommendations prior to going ahead with repairs. Many people have advised me NOT to use dealerships for servicing my vehicle but I would never go anywhere else. In fact I won't book services if Rob was away, i would just wait until he returned. Toyota is extremely lucky to have Rob working for them. The bonus with Rob is he is very friendly making my visits always a good experience! Rob always goes that Extra mile!!! More
I receive a personal attention when visiting. I own a 2012 Matrix & have been having most of my car service done with Firis. I am in the process of buying a larger car and the friendly environmen I own a 2012 Matrix & have been having most of my car service done with Firis. I am in the process of buying a larger car and the friendly environment I feel with Firis limits my choice to Toyota town and Toyota brand only. Moe More
Excellent service given Took my Toyota in for service work recently; Turned out, it needed more work than I'd anticipated. Robert, as usual, politely and thoroughly expl Took my Toyota in for service work recently; Turned out, it needed more work than I'd anticipated. Robert, as usual, politely and thoroughly explained the extra work recommended, along with the costs. I also much appreciate Robert's usual friendly, courteous demeanor. He is a credit to ToyotaTown's service team. More
Excellent, Professional Service!!! The service advisor that I dealt with was very good at explaining the issues with my Tacoma and what was required and what could wait. I didn't feel l The service advisor that I dealt with was very good at explaining the issues with my Tacoma and what was required and what could wait. I didn't feel like he was trying to upsell me on anything that I didn't need which is a nice change from other dealers and service advisors I have dealt with in the past. Robert Dako was professional and friendly and took the time to answer all of my questions even though I could see that they were very busy. Great service overall! More
Robert is awesome Robert Dako and Toyota Town are synonymous with great service.I have been a loyal customer for over 20 years and Robert has been my advisor of choice Robert Dako and Toyota Town are synonymous with great service.I have been a loyal customer for over 20 years and Robert has been my advisor of choice for about half that...he always listens and recommends whatever is best for me not his pocketbook. More
Knowledgeable Service Provider I always call Robert Dako for my service needs. He is prompt, courteous, and extremely knowledgeable about their products and service. He goes above I always call Robert Dako for my service needs. He is prompt, courteous, and extremely knowledgeable about their products and service. He goes above and beyond to find you the best option (and therefore possible money savings) for the repair. Highly recommend Rob Dako for your service needs. More
Rob Rocks! Every time I call Rob Dako, he makes time for me and doesn't rush me. He is very knowledgeable, attributed to the many years spent in his field. Rob Every time I call Rob Dako, he makes time for me and doesn't rush me. He is very knowledgeable, attributed to the many years spent in his field. Rob gives me personalized service and manages to satisfy me each and every time! His recommendations are always timely, he is thorough, and does what he says he is going to do - a man of action! I will come again, I'm sure! Rob rocks! More
Excellent service !!!!!!!!!!!!!!!!!!!!!! It was the best decision I had made when I drove my 2012 RAV4 Toyota Town to service for many years, the service tech Robert Dako was very friendly, R It was the best decision I had made when I drove my 2012 RAV4 Toyota Town to service for many years, the service tech Robert Dako was very friendly, Robert Dako made me feel very comfortable discuss the service and the time it would take, and they deliver on time. Thank you Robert Dako and Thank you Toyota Town for Excellent job with service. I doing business with ToyotaTown since 1995. Thank You L Barna More
Excellent Service provided. My car was called for Toyota Recall, Mike Minarsky noticed an issue in transmission which was minor but since my car's warranty was ending soon he pro My car was called for Toyota Recall, Mike Minarsky noticed an issue in transmission which was minor but since my car's warranty was ending soon he proactively called me and advised me on the issue and fixed it under warranty. I really appreciate his effort and fixing this issue for me and consider this above and beyond service. More