ToyotaTown - Service Centre
London, ON
2,978 Reviews of ToyotaTown - Service Centre
I love the friendly enviroment very professional services and highly informative keep the good work Toyota. I will definitely recommend it to my family and friends for the great c very professional services and highly informative keep the good work Toyota. I will definitely recommend it to my family and friends for the great customer service I always receive. More
Customer service at it's finest!!! My Fiancé and I recently had to replace our brakes and with all the expenses life is throwing at us at this stage in our lives I was worried about the My Fiancé and I recently had to replace our brakes and with all the expenses life is throwing at us at this stage in our lives I was worried about the added expense. The first time I called in Mike Minarsky from the service department explained to me what parts of my brakes needed to be replaced and educated me on each parts importance and potential cost, I told him I was on a bit of a budget and he told me to bring it in and he would have a look at give me all my options. He priced out Toyota parts, after market parts and gave me other temporary options just incase. Mike made sure that choosing the Toyota parts was MY decision and I never felt pressured, he worked with us on our budget and made sure that we were taken care of. I can truly say even though I was nervous about having to get work done on my car I felt like Mike and Toyota made us feel like our loyalty was important to them and made me feel empowered to make our own decision. Other people always have horror stories with other dealerships, but I can honestly say if you choose to do business with Toyotatown you won’t be disappointed. Thanks Mike Minarsky for all your hard work, couldn’t ask for better customer service!!! More
Toyota Town is the place that I trust for my Toyota cars A couple of days ago, the spring of my Sienna is broken while am in the road. I went to Toyota Town right away to fix it. I was served by Firis Sharif A couple of days ago, the spring of my Sienna is broken while am in the road. I went to Toyota Town right away to fix it. I was served by Firis Sharif who is a knowledgeable service man. I am very happy with the way that Firis handled my service visit. He even followed up with me the next day to make sure that every thing is ok. For sure I strongly recommend him. More
Rob's the Best! I've owned my Corolla for fifteen years (and counting!) and have visited three Toyota dealerships in that time; Robert Dako is the best service adviso I've owned my Corolla for fifteen years (and counting!) and have visited three Toyota dealerships in that time; Robert Dako is the best service advisor I've ever met because the moment I book my appointment with him, he takes the initiative to order the necessary parts for my old car so that things are ready when I arrive at the dealership. This spares me the nuisance of making several trips to correct one problem. Recently, the necessary parts were backordered, and Rob loaned me a Corolla to use while mine was laid up. Sensible and thorough, Rob explains things clearly and shows good judgement. I trust his advice, I have confidence that his recommendations are in my best interest, and I always try to have him wait on me because he keeps his promises. If he ever left Toyotatown, I'd follow him! More
Toyota Service Just want to express my appreciation to my service advisor Firis Sharif who has been super helpful with my new Corolla. Really pleased as all my appoi Just want to express my appreciation to my service advisor Firis Sharif who has been super helpful with my new Corolla. Really pleased as all my appointments have been timely with no issues whatsoever. Thank you! More
Best Service I always receive great service. Customer service is first, and I'm always kept informed when there is other work to be done besides the regular se I always receive great service. Customer service is first, and I'm always kept informed when there is other work to be done besides the regular service on my vehicle. I have been completely satisfied with the service done on my vehicle since purchasing it new at ToyotaTown in 2009. Service is always the number one priority when I purchase a vehicle; knowledgeable and friendly service department is an experience I've had each and every time. Robert Dako is the service employee I've dealt with over the years!! Monique Martin More
Excellent Service Department Experience We had our RAV 4 serviced at ToyotaTown recently and experienced service from our Service Advisor, Mike Minarsky, that went above and beyond expectati We had our RAV 4 serviced at ToyotaTown recently and experienced service from our Service Advisor, Mike Minarsky, that went above and beyond expectations. Due to a number of circumstances the service required for our vehicle required extended time spanning a couple of days. Through it all Mike made a number of calls to advance our case and he was exceptional in his efforts to keep us informed of the situation throughout. Great care like his is rare and we look forward to working with Mike again. Grant and Susan McMurray More
Excellent I was offered a coffee or tea right away and informed how long I would have to wait. Firis gave me all the information I needed and was extremely know I was offered a coffee or tea right away and informed how long I would have to wait. Firis gave me all the information I needed and was extremely knowledgeable and helpful. I wouldn't hesitate to visit him again. More
Great service standards Mike is a great guy to deal with and is very truthful in his communications. Highly recommended him especially if it comes to repairs and replaceme Mike is a great guy to deal with and is very truthful in his communications. Highly recommended him especially if it comes to repairs and replacement, if necessary. More
Mike Minarsky - You rock!! We bought our Toyota approximately five years ago and have only good things to say about this dealership and Mike Minarsky. Mike is always friendly a We bought our Toyota approximately five years ago and have only good things to say about this dealership and Mike Minarsky. Mike is always friendly and courteous. There is no concern of ours that is too small or too big for him. His service skills are impeccable and he is a definite asset to Toyota. Nick and Linda Spanos More