ToyotaTown - Service Centre

Good Service I had a small warranty issue and experienced very good customer service from Mike Minarsky. I find it a very busy place but the work is completed in t I had a small warranty issue and experienced very good customer service from Mike Minarsky. I find it a very busy place but the work is completed in the estimated time. More

If I could give more than 5 STARS, I would I have been into Toyota Town many times for vehicle maintenance and have always been served by Firis. He has always been nothing but courteous, profes I have been into Toyota Town many times for vehicle maintenance and have always been served by Firis. He has always been nothing but courteous, professional and friendly. In my most recent visit he has gone above and beyond when I came in to get my mirror fixed. He made the whole process a breeze! I was in and out quicker than they had originally estimated and was very pleased with the bill by the end of it! He had my car fixed and washed in half an hour. This saved me from having to shuttle to my doctor's appointment and then cab back to Toyota Town to pick up my car. Firis is an exceptional customer service employee and I would refer anyone to go to Toyota Town because of him. More

FIVE-STAR EXPERIENCE! Firis Sharif is a stellar Service Specialist. I own a Honda Civic, and instead of going to London Honda, I decided to go to Toyota Town because their Firis Sharif is a stellar Service Specialist. I own a Honda Civic, and instead of going to London Honda, I decided to go to Toyota Town because their estimated time and rate was the best I could find in London. Rather than turn me away (because they did not have the exact tools) they did research and fixed my problem efficiently. I admire their willingness to be resourceful. Not only did I get the best rate there, I also felt very comforted by Firis' service over the phone and in person. His knowledge about cars surpasses most service specialists because he has experience as a technician. I drove home with my car fixed very quickly (a lot faster than the other dealerships estimated time). If you are looking for professional, efficient and friendly service, I highly recommend Firis from Toyota Town. Overall, my experience at Toyota Town was the best experience I've had in London; even though I don't own a Toyota, they made me feel like one of their own. More

friendly service This service center makes you feel at home and one of its team. The service they provide is quick and professional. When I planned to purchase another This service center makes you feel at home and one of its team. The service they provide is quick and professional. When I planned to purchase another pre-owned car, I didn't hesitate to purchase it from this service center as I trust their service. More

Vehicle Service Very nice facility. Service person was pleasant and knowledgeable. Service was quick and did not require a follow-up. I would definitely recommend t Very nice facility. Service person was pleasant and knowledgeable. Service was quick and did not require a follow-up. I would definitely recommend this dealership. More

Always the best service I don't like going anywhere else because Firis has always provided exceptional service and I know I can trust him to have my car taken care of. I woul I don't like going anywhere else because Firis has always provided exceptional service and I know I can trust him to have my car taken care of. I would recommend him to anyone. More

Friendly fast service Always quick and courteous work with open and honest well-informed opinions. Nice waiting area with good food, complimentary coffee and wireless inter Always quick and courteous work with open and honest well-informed opinions. Nice waiting area with good food, complimentary coffee and wireless internet. Just a nice dealership experience overall and a very strong service advisor in Firis Sharif. More

ToyotaTown service review Great service, professional, quality work always. Thanks guys and gals @Toyota Town. Great service , professionnel, travail de qualité touj Great service, professional, quality work always. Thanks guys and gals @Toyota Town. Great service , professionnel, travail de qualité toujours. Merci les gars et les filles de la ville . D. More

Great dealership Mike and Jessica were super friendly and honest. They went above and beyond, but still let me know some concerns and asked if they could go ahead with Mike and Jessica were super friendly and honest. They went above and beyond, but still let me know some concerns and asked if they could go ahead with fixing it. As for pricing, it is cheaper than the dealership where I bought my car (by $20.00). I felt comfortable and trust them. I will definitely bring my car back to Toyota Town! Thanks guys! More

Excellent Service I recently purchased a 2011 Toyota Venza and have it serviced at Toyota Town. I have found the staff at Toyota Town exceptional to deal with and of pa I recently purchased a 2011 Toyota Venza and have it serviced at Toyota Town. I have found the staff at Toyota Town exceptional to deal with and of particular note service advisor Robert Dako. Every time I come in my inquiries and service are handled promptly. His product knowledge and customer service skills keep me coming back even though I reside on the other side of London closer to a competing dealership. Further a friend has also recently made a purchase from Toyota Town. Rob is a great ambassador for Toyota Town. More