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ToyotaTown - Service Centre

London, ON

4.8
3,029 Reviews

3,029 Reviews of ToyotaTown - Service Centre

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January 15, 2019

Emergency service Battery died overnight and turned out to be defective. Replacement battery and labour was covered under warranty. Everything completed in under eight More

by Catherine S.
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

ToyotaTown responded

Hi Catherine, Thank you for the review.

January 15, 2019

Regular Service Quoted seat heater labour repair too expensive and no alternative method offered. Seat heater by factory doesn't seem standard based on location of s More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Dako
Jan 24, 2019 -

ToyotaTown responded

Hi Paul, Thank you for the review.

January 14, 2019

Regular Oil Change Jason was polite, knowledgeable, quick to answer any questions I had. Good sense of humour. Quoted me a time for service, was actually about 15 min More

by Tom London
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

ToyotaTown responded

Hi Tom, Thank you for the review.

January 14, 2019

Service Department My vehicle has only been serviced by ToyotaTown.. Pricing is very competitive, all repairs and regular maintenance have always been carried to my com More

by Gary72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
Jan 24, 2019 -

ToyotaTown responded

Hi Gary, Thank you for the review. The feedback is greatly appreciated.

January 12, 2019

Professional and friendly! Amanda is a very nice person. She is very professional as well. She explained everything for us in a very simple and easy way. Her smile is very warm More

by Sara Abdelkader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Jan 24, 2019 -

ToyotaTown responded

Hi Sara, Thank you for the review.

January 11, 2019

Corolla Service I brought my '16 Corolla for a Service #1. Peter looked after me and kept me informed as to what needed attention once the car went into the shop. He More

by bblanthier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
Jan 24, 2019 -

ToyotaTown responded

Hi B Blanthier, Thank you for the review. The feedback is greatly appreciated.

January 11, 2019

Excellent Service Always I brought in my car to service a flat tire and had excellent service from Firis. It was fixed quickly and he called me as soon as it was ready to come More

by ChristinaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Firis Sharif
Jan 24, 2019 -

ToyotaTown responded

Hi Christina, Thank you for the review.

January 11, 2019

Service advisor Helena Vrabec Since buying our 2009 Rav from Toyotatown in London, we have always had it serviced at the dealership. The service advisors have always been great. Th More

by Kelly G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
Jan 24, 2019 -

ToyotaTown responded

Hi Kelly, Thank you for the review. The feedback is greatly appreciated.

January 10, 2019

Excellent service - the total package. My experience with Toyotatown service is outstanding. Reception was very efficient and I was on my way home via the shuttle within minutes. My 2006 Hi More

by ponyowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
Jan 24, 2019 -

ToyotaTown responded

Hi there, Thank you for the review.

January 04, 2019

standard oil change + CVT software update Service on time and in the agreed to time frame for both service items. CVT software update was done in a short time and no extra work was required More

by Henkl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Firis Sharif
Jan 24, 2019 -

ToyotaTown responded

Hi Henkl, Thank you for the review.

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