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ToyotaTown - Service Centre

London, ON

4.8
3,029 Reviews

3,029 Reviews of ToyotaTown - Service Centre

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February 12, 2019

8,000 km. inspection I brought my Rav4 in today for its 8,000 km. inspection. Helena in service was great to deal with! She was very courteous and helpful. More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helena Vrabec
Feb 13, 2019 -

ToyotaTown responded

Hi Ted, Thank you for the review.

February 11, 2019

Great Service We always get great service from ToyotaTown and our most recent experience was no exception. Todd has been at ToyotaTown for many years but is as pass More

by Mark72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

ToyotaTown responded

Hi Mark, Thank you for the review.

February 11, 2019

I wouldn't go for car service anywhere else. I know Todd S. for about 10 years, it’s my second car he is looking after. I have may opportunities to go to different Toyota service centres but I do More

by Paul S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

ToyotaTown responded

Hi Paul, Thank you for the review.

February 08, 2019

Amanda Krug Amanda was very helpful with the major repair on our 2005 Tacoma. She explained the required work well and kept us informed of progress of the long re More

by BJ
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Feb 13, 2019 -

ToyotaTown responded

Hi BJ, Thank you for the review.

February 08, 2019

Helpful, resourceful and set me up great! Helped figure out my next steps to fix my windshield. Went over my plan and what coverage I have left. Todd was helpful and attentive. More

by Katemc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

ToyotaTown responded

Hi Katemc, Thank you for the review.

February 07, 2019

Always a Pleasant experience Helena is always friendly and welcoming. She is thorough and checks to see if there are any upcoming maintenance items that should be done during futu More

by papauha74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
Feb 13, 2019 -

ToyotaTown responded

Hi there, Thank you for the review.

February 07, 2019

Helena is amazing I felt Helena went the extra mile for me. She took care of our vehicle and kept me informed of the process. She is a good communicator and there were More

by White Oaks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
Feb 13, 2019 -

ToyotaTown responded

Hi there, Thank you for the review. The feedback is greatly appreciated. We hope you enjoy your new vehicle.

February 07, 2019

Excellent Customer Service Helena was absolutely amazing, kind and helpful. She answered our questions in an informative and friendly manner. Toyotatown also made the wait for t More

by KIM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
Feb 13, 2019 -

ToyotaTown responded

Hi Kim, Thank you for the review. The feedback is greatly appreciated.

February 06, 2019

Great Customer Service I have enjoyed first class customer service every time I have entered the Toyota-Town branch in London, Ontario. Recently, sales rep Sean O'Grady was More

by LT10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A young man named Brad in the servicing area did a good job (he is new to the 'greeting area')., Firis Sharif, Sean O'Grady, Chad Marques
Feb 13, 2019 -

ToyotaTown responded

Hi there, Thank you for the review.

February 06, 2019

Great experience The advisor was Firis Sharif. He guided me throughout the visit. He explained in detail the multiple repairs that were needed on my car . Great commun More

by Digger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Firis Sharif
Feb 13, 2019 -

ToyotaTown responded

Hi Digger, Thank you for the review.

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