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ToyotaTown - Service Centre

London, ON

4.9
2,909 Reviews

2,909 Reviews of ToyotaTown - Service Centre

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April 19, 2024

i VALUED CUSTOMER AT THIS DELEARSHIP FOR MANY YEARS. tHEIR SERVICE IS AMAZING THROUGH THE YEARS AND MOST IMPORTANTLY VERY ACCOMMODATING TO CUSTOMERS AND THIS IS THEIR WINNING PERFORMANCE COMPARED TO NOR More

by fe_bagcat07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Dabous
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Jason worked on my Rav4 Hybrid. I was very pleased with his communication throughout the process. Like all personnel at ToyotaTown London, I felt heard and valued by him. More

by DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Had a couple questions about seat heaters that don't reset after the vehicle is shut off and restarted,those are very old school switches, the questions went unanswered. I never thought toyota would res More

by Picwictea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Yates
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Over the past 4 years, Toyota Town has been nothing less than a terrific experience. The last two visits have been handled by Enna, who is very clear and positive in her communications and generally support More

by Bchiasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enna Pinacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

I have been a customer of Toyota-Town for over 25 years. I have bought and serviced all my Toyotas from them. Their service department is excellent...the service department is what brings me back. They are More

by Karin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Dabous
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Garage experiences can be quite overwhelming. Jason and the staff at Toyota Town make the experience like going home to Mom and Dad's. Everyone is very friendly and they take amazing care of my R More

by nicolefairbanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylvia Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Shuttle Service Gentlemen 😊 ⭐️⭐️⭐️⭐️⭐️
April 11, 2024

Hade a great first experience. Everyone was very friendly. Sure hope the car wash works next time. Haha More

by i_eringa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Keep you informed of what is happening with your vehicle. Explain everything. Polite and professional. More

by mcleande1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
April 11, 2024

Service was fast and staff were great as always. No trying to overcharge for unnecessary “fixes”. More

by darleneagreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Dabous
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

Very nice , friendly and helpful. She listened to all my concerns and addressed them all. More

by tam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enna Pinacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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