ToyotaTown - Service Centre
London, ON
3,023 Reviews of ToyotaTown - Service Centre
Thank you for your help I really appreciate. Good stuff and good service. You were helpful. Good stuff and good service. You were helpful. More
Point form so their is no confusion: - professional greeting when pull truck in - Jason knows service history and listens - offers good counsel on when to do work - competent and calm demeanor - wo greeting when pull truck in - Jason knows service history and listens - offers good counsel on when to do work - competent and calm demeanor - work is always done well and I’m always happy. Jason and Toyota Town fully demonstrate the excellence of the Toyota brand. More
I was very disappointed with the cleaning detail. I paid for a gold service and was told that it would be like new. I had to point out garbage on the floor and candy that had not been cleaned up and I paid for a gold service and was told that it would be like new. I had to point out garbage on the floor and candy that had not been cleaned up and unfortunately, I did not look in all the cupholders, and found later after they took it twice to clean those things that there was still dirt and cupholders. They did take it in right away and fix the two areas that I pointed out. It was unfortunate that I did not check everything before they cleaned it again. I don’t understand why they would not use the stronger cleaner When they are doing a gold service. When I had to take it in again another time for a repair it was unfortunate and maybe there’s a reason, but I was left waiting for almost 40 minutes to find out that they did not have the cable for me. I’m not sure why it took so long to find out if they had The supplies. The people who work there are always polite and courteous. But I was disappointed when I had paid so much money. More
Latoya is the absolute best service advisor I have ever worked with. She’s friendly, knowledgeable, & extremely helpful. worked with. She’s friendly, knowledgeable, & extremely helpful. More
Anna is professional, courteous, and provides information expeditiously allowing me to make the best decisions in a timely manner. She goes above and beyond in her Advisor responsibilities. A great asset expeditiously allowing me to make the best decisions in a timely manner. She goes above and beyond in her Advisor responsibilities. A great asset to Toyotatown! More
La Toya is the best service advisor I have had at any dealership. She makes it a pleasure to book service at Toyotatown dealership. She makes it a pleasure to book service at Toyotatown More
Professional knowledgeable strait talkers made me feel good to be at the dealership work was dun on time and proceeded quickly good to be at the dealership work was dun on time and proceeded quickly More
LaToya is amazing. 😊 She is professional, patient, and very courteous. She listens to your concerns and treats you with respect. She follows through on everything 😊 She is professional, patient, and very courteous. She listens to your concerns and treats you with respect. She follows through on everything and never misses a beat. She always remembers the 10% discount which is greatly appreciated!!! I've been with Toyota-Town for over 20 years and have had some bad experiences with two service advisors in particular. Fortunately only the two in 20 years but I must say, I would follow LaToya to any dealership should she choose to move on. Keep doing what you're doing LaToya! And THANK YOU SO VERY MUCH!!! PS: Let me know if you do ever decide to move on! 😊 More
ToyotaTown regularly gives me the best service of any dealership that I have ever dealt with. Bear in mind that my wife and I have owned 10 new vehicles between us (not Toyotas) up until this one. Toyot dealership that I have ever dealt with. Bear in mind that my wife and I have owned 10 new vehicles between us (not Toyotas) up until this one. Toyotatown gets me in right away, the wait is always reasonable, they fix my car professionally and efficiently, let me know if anything else is needed, wash the car and then get it back to me at a very reasonable cost. This time around, Dennis D. was very friendly and professional and my car was ready - clean - sooner than anticipated. Great job Dennis! More
Mr Mj Rikzalla is a Approachable advisor. he deal professionally & give best advice how to deal with the issues & the place good ambiance. he deal professionally & give best advice how to deal with the issues & the place good ambiance. More