ToyotaTown - Service Centre

I received Great customer service. Got in a head of schedule and out before approx wait time. Staff were curteous and friendly. Love my car!! schedule and out before approx wait time. Staff were curteous and friendly. Love my car!! More

Prompt and thorough service. I phoned quite late at night with a gas fumes complaint and was directed to an online chat window on the Toyotatown web site. My concern was document I phoned quite late at night with a gas fumes complaint and was directed to an online chat window on the Toyotatown web site. My concern was documented. Toyotatown phoned me back very early the next morning. I was able to speak directly with a technician. He listened to my concern. I was reassured that my car was still useable in the interim. I was given the first service appointment of the next day. My car was fully checked over. That took over an hour. My car did not require servicing. I was given a complete overview of what they checked. I was advised of what to look for in the future and encouraged to return if I had any further concerns. After all of this, there was no charge to me. I received timely, thorough, friendly customer service. My thanks go to Todd Servant and to Toyotatown for making vehicle safety and customer service your top priority. More

Love My Toyota Rav 4! Amazing service from Todd Servant today at ToyotaTown London! I pulled up into the service bay without an appointment and explained that my 2014 Rav 4 Amazing service from Todd Servant today at ToyotaTown London! I pulled up into the service bay without an appointment and explained that my 2014 Rav 4 was barely turning over to start. Todd said give me your keys and I can see what it is doing. Well, with three tries it finally started and then he turned off the car and said I think it is the discharge battery. Tried to start the car again and it wouldn't start at all. The service department ended up putting in a new battery, and I was off on my merry way! Very prompt, efficient, and friendly service. I love taking my car to ToyotaTown London! It feels like they take care of you! I also enjoy my complimentary beverage that they provide! More

Service I Have a 2007 Camry and a 2012 Matrix both purchased new at this dealership. Service has always been dependable, honest and timely. There have been n I Have a 2007 Camry and a 2012 Matrix both purchased new at this dealership. Service has always been dependable, honest and timely. There have been no attempts to sell unneeded parts or service. The service advisers have always been pleasant to deal with and able to answer my questions. I will continue to have my two cars serviced at Toyotatown as long as I own them. More

Honest and friendly service Firis is a very friendly and knowledgeable person, I found his advice very honest, helpful and fair. I rely on Toyota Town's expertise to make dec Firis is a very friendly and knowledgeable person, I found his advice very honest, helpful and fair. I rely on Toyota Town's expertise to make decisions about the service and maintenance for my vehicle and their service and support is most appreciated. Thank you. More

Regular visit, exceptional service! Exceptional service provided from the communication to the shuttle provided, Toyotatown makes it easy to maintain your vehicle! A pleasure to maintai Exceptional service provided from the communication to the shuttle provided, Toyotatown makes it easy to maintain your vehicle! A pleasure to maintain your vehicle for the long haul. More

Great job detailing and customer service Brought my vehicle in last minute to get a quick detail. Amanda was so polite, she checked with the detailers to see if they could fit me in and they Brought my vehicle in last minute to get a quick detail. Amanda was so polite, she checked with the detailers to see if they could fit me in and they could. Requested a bronze package and was not disappointed with the result. From start to finish she kept me updated and it was done ahead of time. Very happy! Will return and recommend the detail department for any future detailing. More

My recent service experience with Toyota town was nothing short of amazing! Not only did they get me up and running the same day, but did so with no notice! I had a serious issue that demanded immediate atte short of amazing! Not only did they get me up and running the same day, but did so with no notice! I had a serious issue that demanded immediate attention, and desperately needed my truck back ASAP. Firis (my service expert) not only got fit me in to the schedule right away, but recommended the right course of action for me, and had the work completed by the end of the day at a totally reasonable rate! THAT DUDE DESERVES A RAISE!!! Thank you so much!! More

Jason is the best service advisor I have had at any dealership from any manufacturer. He is prompt, professional, knowledgeable and relays information well to customers. Shuttle drivers are great but dealership from any manufacturer. He is prompt, professional, knowledgeable and relays information well to customers. Shuttle drivers are great but co-ordination of information on pick up could be better. More

Always excellent service from Todd and all the service staff at Toyotatown. Great pricing and attention to detail. Fast in and out always. They know the car and Make great recommendations. staff at Toyotatown. Great pricing and attention to detail. Fast in and out always. They know the car and Make great recommendations. More