ToyotaTown - Service Centre
London, ON
2,909 Reviews of ToyotaTown - Service Centre
In good hands with Jason All of my service dealings with Jason have been positive. He explains the issues clearly and I aways feel confident when he is my Service Adviser. All of my service dealings with Jason have been positive. He explains the issues clearly and I aways feel confident when he is my Service Adviser. More
First time in during Covid I found Rob to be very professional right from the initial greeting and the Covid 19 instructions, Even though the process was so unusual given the p I found Rob to be very professional right from the initial greeting and the Covid 19 instructions, Even though the process was so unusual given the pandemic, I knew by the way he was working his way through all of the issues of concern, that I was in good hands. He was friendly and courteous, and I would have no reservations recommending Rob to others. More
I have been accessing the service department at Toyotatown for a decade and have had consistent, reliable, and affordable service. I trust that my car and my safety are a priority here. Toyotatown for a decade and have had consistent, reliable, and affordable service. I trust that my car and my safety are a priority here. More
Very efficient, very clear and concise with all details. Amanda Krug was very prompt and thorough in getting us in, serviced and out the door promptly. We appreciated her demeanor and the extras provided...i Amanda Krug was very prompt and thorough in getting us in, serviced and out the door promptly. We appreciated her demeanor and the extras provided...including the Toyota discounts. More
Excellent Service Brought the car in for a Recall and our Service Advisor Mustafa Khudur was very professional and helpful by answering all my questions and concerns on Brought the car in for a Recall and our Service Advisor Mustafa Khudur was very professional and helpful by answering all my questions and concerns on the Yaris. Thank you Mustafa for being Reliable and providing excellent service. We'll be back. More
Well Organized My service was done because of a recall and it went very smoothly. On arrival Instructions given were clear and concise and I was contacted earlier t My service was done because of a recall and it went very smoothly. On arrival Instructions given were clear and concise and I was contacted earlier than expected when my car was ready. Instructions when leaving were also easy to follow and it was apparent that the inside of my car had been disinfected/cleaned re Covid 19. The only drawback was that the shuttle was not available, which required finding transportation to and from the dealership and the signage on the door was a tad confusing, because two signs stated Do Not Enter with a sign below stating Unless to Pick Up Car. But, overall quite pleased by all staff that I encountered. More
Very Professional Excellent service from may initial call, dropping off my vehicle, follow up call with pricing, repair completed the following day. Protocols in place Excellent service from may initial call, dropping off my vehicle, follow up call with pricing, repair completed the following day. Protocols in place for COVID-19 which made me feel comfortable. Overall great experience. More
HELPFUL I had come to get a diagnostic on the car......as a second opinion. I am happy I did because I was told I needed a new computer....such was not the ca I had come to get a diagnostic on the car......as a second opinion. I am happy I did because I was told I needed a new computer....such was not the case...the technition had me come to his station, showed me what the diagnosis was and that all I needed was a new Coil and spark plug. I would also like to mention Mustafa a service advisor, for the friendly and courteous handling of my appointment. More
Worry Free Service I have been a client of Toyotatown for many years and during that time Robert Dako has provided sincere, honest advice with any of the issues I have h I have been a client of Toyotatown for many years and during that time Robert Dako has provided sincere, honest advice with any of the issues I have had with my vehicles. He is always patient and is well versed in anything automotive. In his presentation, he instills confidence that I am a valued customer and that the service provided will be to high standard. I would highly recommend him as a valued Service Advisor. More
A pleasure working with you yesterday Jason! This was first time to your dealership and I will certainly return. Thanks again for your fine service! first time to your dealership and I will certainly return. Thanks again for your fine service! More