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ToyotaTown - Service Centre

London, ON

4.9
2,909 Reviews

2,909 Reviews of ToyotaTown - Service Centre

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July 20, 2020

Taken care of even during COVID I want to highlight my experience with Rita, as I felt like I was very well taken care of, she was very helpful and personable. It's a difficult time More

by AmandaWU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rita Dalal
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2020

My first time visiting Toyota town and Robert Dako the best service advisor I ever met at Toyota dealerships , Extremely helpful, Knowledgeable, friendly and provided Honest information about the service More

by Abdulla
Recommend Dealer
Yes
Employees Worked With
Sean Cragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Dako
July 18, 2020

Very knowledgeable and courteous. During this dificult time we are going through, he showed great kindness and has a pleasant demeanor. A great asset to the company. More

by Lmcauley4
Recommend Dealer
Yes
Employees Worked With
Robert Dako
July 18, 2020

Straight-forward, prompt, helpful, professional. I recently took my Toyota Avalon for maintenance. Rob and the crew were great. They kept me informed throughout the process, called me when decisions More

by dns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Dako
July 18, 2020

Jason DeFelice is an excellent service advisor Jason is always a pleasure do deal with, he listens well and clearly explains details with care and professionalism. I feel very comfortable knowing More

by Xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2020

If I can, I usually request Jason. He is pleasant and good at explaining the situation. He remembers past work and asks how things are going. More

by Shcappa
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2020

Jason did an excellent job of explaining the repairs that needed to be done on my car, and was attentive to me and kept me updated as the repairs were being done. I purchased my Toyota at this dealership, an More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2020

Jason defelice is a fantastic service advisor and he diagnosed my Yaris problem by just listening to the engine.In my opinion he’s T Towns best advisor. More

by Peter B
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2020

Jason went the extra miles to help. Jason made time to help with tires, rotors, windshield replacement & level 3 check up. Super Customer Service, explained costs, timing, options. Felt More

by Sanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Amanda is always clear, concise and friendly. I appreciate her thorough and timely communication. Everything has always been taken of efficiently when she has guided me through my service visits. More

by AmandaWU
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
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