ToyotaTown - Service Centre

Urgent situation attended to promptly and courteously I found I had a flat tire this morning. At short notice and in these difficult times for getting appointments, I was able to get the tire repaired an I found I had a flat tire this morning. At short notice and in these difficult times for getting appointments, I was able to get the tire repaired and installed in the same day, although installation looked originally that it would take place the following day. I am very grateful for Amanda Krug's attentiveness, pursuing finding an installation spot for today. More

Rob Dako's customer service is exceptional; patiently listens and then provides helpful information and recommendations; known him since 2005 - excellent Service Advisor. Thank you. listens and then provides helpful information and recommendations; known him since 2005 - excellent Service Advisor. Thank you. More

Thanks again Great customer service as always! Had a nail in my tire and Amanda got it fixed very fast and the dealership is taking many precautions to help everyo Great customer service as always! Had a nail in my tire and Amanda got it fixed very fast and the dealership is taking many precautions to help everyone stay safe. Keep it up! More

Outstanding service Always treated like a VIP when having Firis as my service advisor. He is attentive; listens, answers questions and responds promptly to phone calls an Always treated like a VIP when having Firis as my service advisor. He is attentive; listens, answers questions and responds promptly to phone calls and texts. Having an older vehicle in on this occasion which required some work, Firis gave clear and concise explanations and options for necessary repairs and quoted costs accurately... no surprises when it came time to pay the bill. Appreciated Firis's honest and friendly manner. More

Impressed Booked my vehicle in for air conditioning work and a detail. My advisor was very pleasant and was very courteous. I was very impressed both with the s Booked my vehicle in for air conditioning work and a detail. My advisor was very pleasant and was very courteous. I was very impressed both with the service department and the detail as I was last time I was in. I had asked the service advisor for the same detailer Marwan. He did an amazing job. I will be recommending Toyota-town for anything to my family and friends. More

Helpful and Reliable I brought in my dad's RAV 4 for service and Firis was very helpful and clear by explaining the repairs that needed to be done and costs and options in I brought in my dad's RAV 4 for service and Firis was very helpful and clear by explaining the repairs that needed to be done and costs and options involved. Thank you Firis for being helpful, reliable and providing a great service. More

Very good service with fair pricing. Robert is a great communicator. He explains everything that is recommended and why it may, or may not be important. Thanks Robert. communicator. He explains everything that is recommended and why it may, or may not be important. Thanks Robert. More

Rob is great as always. Honest and recommends what I need in a clear and concise manner. I trust Rob with all my cars and will come back. in a clear and concise manner. I trust Rob with all my cars and will come back. More

Rob is the best Rob is always helpful and professional when I come into the dealership. He goes over any work needed to my vehicle and confirms everything before I le Rob is always helpful and professional when I come into the dealership. He goes over any work needed to my vehicle and confirms everything before I leave my vehicle at the dealership. During Covid, he was very helpful with all the new policies in place and my experience was great. More

Efficient and empathetic I am always happy with the service I receive at this dealership. In the covid 19 context, the dealership has been extremely thorough in putting in pla I am always happy with the service I receive at this dealership. In the covid 19 context, the dealership has been extremely thorough in putting in place safe ways of interacting. I particularly appreciate this as I am over 70. More