ToyotaTown - Service Centre
London, ON
2,909 Reviews of ToyotaTown - Service Centre
My service advisor "Firis Sharif" was great to deal with from start to finish and I was very impressed by his customer service skills. I also work in the service industry and so I know how incredibly import from start to finish and I was very impressed by his customer service skills. I also work in the service industry and so I know how incredibly important it is and unfortunately how rare it is in today's world. Many people give their word but very few keep it. I have dealt with Firis since we bought a vehicle 1 year ago and I was so impressed that I recently asked for him for his card with the intention of calling management later in order to commend him. I was very happy to find this website which makes it so easy to give positive feedback. Thanks Firis and thank you Toyotatown! P.S. We love our 2019 RAV4! Dean & Diane S. More
Firis was great at quickly reinstalling an interior kick panel on my daughter's car ( pasenger side in 2014 Corolla). I did not have an appointment, but he quickly came out and within seconds had snapped panel on my daughter's car ( pasenger side in 2014 Corolla). I did not have an appointment, but he quickly came out and within seconds had snapped the panel back in place. Made my day. Great service! More
Amanda Krug was great at scheduling me in and getting my repair issue with radio resolved. Love the service department at Toyotatown. All so helpful! repair issue with radio resolved. Love the service department at Toyotatown. All so helpful! More
Went in to address a strange noise under my car when I speed up. As usual, customer service was great and the fix was reasonably priced. Will always be my go-to place. speed up. As usual, customer service was great and the fix was reasonably priced. Will always be my go-to place. More
I had Amanda Krug today for my service appointment. She was very personable and took care of all my needs. I will highly recommend her to friends and family. was very personable and took care of all my needs. I will highly recommend her to friends and family. More
The experience was very satisfactory. Great service.my car was on a recall for a new airbag and The service was quick and efficient. The Covid protocol was well managed. car was on a recall for a new airbag and The service was quick and efficient. The Covid protocol was well managed. More
Mustafa was able to get us in quickly after we found a piece of metal in our tire. Unfortunately, the puncture was on the side wall and the tire needed to be replaced, but the replacement tire and getting piece of metal in our tire. Unfortunately, the puncture was on the side wall and the tire needed to be replaced, but the replacement tire and getting the tire back on the vehicle was done quickly. On the service side, I wish they had cleaned off the grease from mounting the wheel a little better, rather than leaving it up to me. More
I have been a ToyotaTown customer for over 20 years. They are consistently professional, courteous and knowledgeable. Always a pleasure dealing with them and their highly capable staff. I can recommend them are consistently professional, courteous and knowledgeable. Always a pleasure dealing with them and their highly capable staff. I can recommend them with confidence. More
Chelsea was so helpful always with a great smile I have found all the staff very helpful over the last eight years I have owned my Rav 4 2010 it's a dealership that I think the customer is number I have found all the staff very helpful over the last eight years I have owned my Rav 4 2010 it's a dealership that I think the customer is number one I wish to thank Chelsea and M. J. for some excellent help with my recent paint problems, all done and I am a very happy customer. Fred Corner More