ToyotaTown - Service Centre
London, ON
2,909 Reviews of ToyotaTown - Service Centre
Excellent service as always. I only allow ToyotaTown to touch my 85 Supra. Purchased there in 85 and serviced there from day one. ToyotaTown town keeps my classic running like new touch my 85 Supra. Purchased there in 85 and serviced there from day one. ToyotaTown town keeps my classic running like new More
So grateful for Jason and the entire Toyota team, awesome service and professional. Never a stressful appointment. Can’t wait for my next oil change! service and professional. Never a stressful appointment. Can’t wait for my next oil change! More
Recently at TTown, no appointment. Had noticed tire low. Jason came out, evaluated situation~’if you can wait, we’ll get you in.’ ~30 minutes later, done, back on road. No charge, as if bought the tires the Jason came out, evaluated situation~’if you can wait, we’ll get you in.’ ~30 minutes later, done, back on road. No charge, as if bought the tires there. Jason and the others I spoke with were polite, courteous, professional. Thank you! More
Has been a good place so far to take my car to. They have not been dishonest, and while I know the hourly rate is more, I have great service and my car is safe. They haven't done "more " then they shou have not been dishonest, and while I know the hourly rate is more, I have great service and my car is safe. They haven't done "more " then they should ever. Been going 3 years now and I appreciate the info they give me and the service to my car. More
Exceptional service, thank you for looking after our vehicle and recommending the services. You are a professional 👏 , thank you for taking the time and assisting us . vehicle and recommending the services. You are a professional 👏 , thank you for taking the time and assisting us . More
Brought my car in and my service advisor Mustafa was so helpful and efficient. He took amazing care of me and I'll definitely be coming back to him for service in the future. helpful and efficient. He took amazing care of me and I'll definitely be coming back to him for service in the future. More
Firis oversaw a series of three (3) appointments for major service on my vehicle over the last month. I am impressed and pleased at the level of care and attention he has shown, having consistently gone major service on my vehicle over the last month. I am impressed and pleased at the level of care and attention he has shown, having consistently gone above and beyond my expectations. For example, when I was asking for clarification about the first set of repairs completed during pickup of my vehicle, he actually invited me to come speak with the technician in the service bay while my vehicle was still up on the rack, and be shown exactly what was repaired and where. In 15+ years of service at Toyotatown, I don't recall being invited for a firsthand look under my vehicle in this manner. Another example is when I was unable to arrange for transportation home on a day-long repair, Firis proactively offered/arranged for me to borrow one of their vehicles for the day. I was not looking forward to having to wait at the dealership for 9+ hours (no shuttle service due to pandemic protocols) so being offered a loaner vehicle turned it into a much better experience than I was expecting. Overall, I would highly recommend Firis to anyone visiting Toyotatown and will try to request him specifically as my service advisor for future appointments! More
I had my Toyota Corolla in for my first oil change and a recall. Very friendly and great customer service. Thank you to Jason DeFelice. recall. Very friendly and great customer service. Thank you to Jason DeFelice. More
On Aug 11 I had my Toyota Corolla in for recall. I On Aug 11 I had my Toyota Corolla in for recall. I wish to thank Amanda Krug and the other staff people I dealt with. They were all very helpful e On Aug 11 I had my Toyota Corolla in for recall. I wish to thank Amanda Krug and the other staff people I dealt with. They were all very helpful explaining the procedure as far as the covid situation. I was taken in promptly at my appointment time and Amanda phoned me to let me know when my car was ready to pick up. I am definitely with the service I was given. More