ToyotaTown - Service Centre

Professional knowledgeable strait talkers made me feel good to be at the dealership work was dun on time and proceeded quickly good to be at the dealership work was dun on time and proceeded quickly More

LaToya is amazing. 😊 She is professional, patient, and very courteous. She listens to your concerns and treats you with respect. She follows through on everything 😊 She is professional, patient, and very courteous. She listens to your concerns and treats you with respect. She follows through on everything and never misses a beat. She always remembers the 10% discount which is greatly appreciated!!! I've been with Toyota-Town for over 20 years and have had some bad experiences with two service advisors in particular. Fortunately only the two in 20 years but I must say, I would follow LaToya to any dealership should she choose to move on. Keep doing what you're doing LaToya! And THANK YOU SO VERY MUCH!!! PS: Let me know if you do ever decide to move on! 😊 More

Jason is extremely rude and condescending. ☹☹☹ He ignores your calls and emails and when you are there for service he is always in such a hurry that you can't trust what he does. He makes ☹☹☹ He ignores your calls and emails and when you are there for service he is always in such a hurry that you can't trust what he does. He makes you feel like your concerns are ridiculous and dismisses you and the concern. He was my service advisor (thankfully only) twice and I tried to talk to him about a problem that he kept on ignoring regardless of how many times I brought it up. I ended up requesting another advisor who found the problem that Jason so blatantly ignored. Perhaps he doesn't like dealing with females when it comes to vehicles, I don't know. I'm just happy he's no longer my advisor. Toyota and the service department/technicians, however, are great! More

ToyotaTown regularly gives me the best service of any dealership that I have ever dealt with. Bear in mind that my wife and I have owned 10 new vehicles between us (not Toyotas) up until this one. Toyot dealership that I have ever dealt with. Bear in mind that my wife and I have owned 10 new vehicles between us (not Toyotas) up until this one. Toyotatown gets me in right away, the wait is always reasonable, they fix my car professionally and efficiently, let me know if anything else is needed, wash the car and then get it back to me at a very reasonable cost. This time around, Dennis D. was very friendly and professional and my car was ready - clean - sooner than anticipated. Great job Dennis! More

Mr Mj Rikzalla is a Approachable advisor. he deal professionally & give best advice how to deal with the issues & the place good ambiance. he deal professionally & give best advice how to deal with the issues & the place good ambiance. More

I have dealt with MJ for years. He AWAYS gives excellent service and August 19/20 was no exception. Explains everything clearly ( even if it is going to be costly), gives good estim He AWAYS gives excellent service and August 19/20 was no exception. Explains everything clearly ( even if it is going to be costly), gives good estimates, and clear time guidelines. Too bad More

My car would not start was towed to Toyota Town. Over my 15 years with Toyota Reception always answers my call right away, then I get transferred to service to get voicemail. Dennis called back quic Over my 15 years with Toyota Reception always answers my call right away, then I get transferred to service to get voicemail. Dennis called back quickly which was awesome. He explained there were no appointments for two days but said they would try to look at it tomorrow. He provided me his direct line, followed up the next day and the work was completed within two days. I was thankful this happened while I was off from work. Dennis kept me informed, scheduled me a pick up and was very professional. When picking up my car it did not sound right. I returned to him, he showed care came to listen, spoke to the technician, they took it right away to relook at it. Dennis showed me a photo of what else needed to be done, they did it the same day, he provided me with a car so I could get home and followed up again as needed. Way to go Dennis is professional and shows a genuine care wanting to help. Thank you. More

I’ve been to other Toyota dealerships but I never have nearly as good of service as I get here. I will stick to driving the 6 hours to be serviced by Toyota Town! Great experiences every time. nearly as good of service as I get here. I will stick to driving the 6 hours to be serviced by Toyota Town! Great experiences every time. More

Dennis Dabous is my Service Advisor at Toyotatown. This time he helped the team get to the bottom of an unusual brake problem. I can always count on Dennis to make sure my 2012 Corolla is running sa This time he helped the team get to the bottom of an unusual brake problem. I can always count on Dennis to make sure my 2012 Corolla is running safely and smoothly. I've had many service advisors over the years, but Dennis is the best. More

I called in with a flat tire and was taken a few hours after my call. The tire could not be repaired and none was in stock, so they put on my compact spare tire and sent me home for the weekend. MJ called after my call. The tire could not be repaired and none was in stock, so they put on my compact spare tire and sent me home for the weekend. MJ called me first thing Monday morning and arranged for me to come in within the hour. Exceptional service by MJ who also arranged for warranty coverage. More