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ToyotaTown - Service Centre

London, ON

4.9
2,837 Reviews

2,837 Reviews of ToyotaTown - Service Centre

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January 08, 2021

What can I say Toyota Town The Absolute Best People & Best Service! Very Happy with these guys. I would highly recommend to anybody. Sincerely DJ More

by allisonjohnny1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

allisonjohnny1 responded

Anytime I have my vehicle in for servicing Jason Defelice the Senior Service Manager is always very friendly to deal with. He makes sure I am very happy & comfortable during my service experience. I continue to highly recommend Jason & Toyota Town to look after your needs. Sincerely DJ.

January 08, 2021

Firis service advisor keeps amazing me with his high levels of knowledge and professionalism. He listens to all my concerns every visit and tries his best to make all Toyota services meet my highest ex More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firis Sharif
January 07, 2021

I’ve been with Toyota many years now I really like Toyota. My current Toyota is getting old, and it may be time to look into getting a new Toyota. More

by amacfnsax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
January 07, 2021

Firis is a pleasure to deal with. He is always friendly, polite and attentive. He keeps me apprised of the car's repair status throughout the day and answers all questions in a timely and thorough manner. More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firis Sharif
January 06, 2021

Firis provides excellent customer service and very professional and attends to customers needs. He helped me with all my needs. I recommend you to visit Toyota Town. More

by bellajewelry1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firis Sharif
January 05, 2021

My Corolla had a problem that was not easy to solve. Todd took the time needed to do a proper diagnosis. The problem was fixed and the car is running smoothly once again. Thank you, Todd! More

by Janine P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

Not helpful with trying to sort out kinks with electronics in the vehicle, was basically told that it was my phone that's the problem - which solves nothing & felt dismissive. But servicing & tire More

by Sophia
Recommend Dealer
No
Employees Worked With
Todd Servant
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

Very good service and the wait wasn’t very long and took very good care of my car plus washed my car and the price was great free More

by dlevac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
December 21, 2020

From start to finish, the servicing of my vehicle was handled with professionalism and care. Any issues were brought to my attention and dealt with. I like the way the issues were explained to me. More

by Sharkie62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Technician - Allan Lindsay, Amanda Krug
December 21, 2020

Excellent communication and very friendly service done in a quick, safe, professional way. Todd also contacted Toyota Canada to inquire about the service/parts replacement being covered by them. Very happy o More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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