Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
7,197 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,197 reviews
November 07, 2023
Enna provided an exceptional customer experience by providing both a professional and friendly approach to supporting me during my usual service, making the process both easy and smooth. She is the per providing both a professional and friendly approach to supporting me during my usual service, making the process both easy and smooth. She is the perfect example of customer service. More
by Nicolas B
Employees Worked With
November 07, 2023
Todd was very professional. He advised me of the service required, the cost involved and when the work would be completed . Like working with Todd. He advised me of the service required, the cost involved and when the work would be completed . Like working with Todd. More
by JJ
Employees Worked With
November 06, 2023
Todd is excellent to deal with. He always let me know exactly what service and repairs are needed, plus options for waiting until the next service date if possible and gives me an a He always let me know exactly what service and repairs are needed, plus options for waiting until the next service date if possible and gives me an accurate price. There is no "upselling" for this my vehicles doesn't require. He always very pleasant and explains things clearly in laymen's terms. Thank you Todd. More
by priuslady
Employees Worked With
November 04, 2023
My vehicle went in at the appointed time and I received it back within the allotted time frame . This was my first appointment for this vehicle at Toyota Town and I was impressed . it back within the allotted time frame . This was my first appointment for this vehicle at Toyota Town and I was impressed . More
by smalone
Employees Worked With
November 04, 2023
Always professional, courteous and knowledgeable. This is my second leased vehicle with Toyota Town and I will continue to be a Toyota Town customer! This is my second leased vehicle with Toyota Town and I will continue to be a Toyota Town customer! More
by Musclelady
November 04, 2023
We were pleased and surprised by the friendly and prompt service we received from the moment we walked in the door. Reception welcomed us with a genuine smile. Daniel was very knowledgeable, hospitable and service we received from the moment we walked in the door. Reception welcomed us with a genuine smile. Daniel was very knowledgeable, hospitable and efficient. More
by Nainas
November 04, 2023
Always great, prompt and reliable service ! Very friendly service person and staff at payment desk !! Very friendly service person and staff at payment desk !! More
by annemariepowell
Employees Worked With
November 03, 2023
I purchased my car at ToyotaTown and have always taken my car to this location for service. LaToya Berry has always been my service advisor - she is always very personable, knowledgeable, and professional. car to this location for service. LaToya Berry has always been my service advisor - she is always very personable, knowledgeable, and professional. I would highly recommend this location for their second to none service. More
by rmarr
Employees Worked With
November 03, 2023
Great service support. She took the time to answer questions about service work done on another car as the associated Service Advisor was not working that day. She took the time to answer questions about service work done on another car as the associated Service Advisor was not working that day. More
by SOrez
Employees Worked With
November 02, 2023
Excellent customer service. Personable and knowledgeable. Have been a Toyota customer for 5 cars in a row! Personable and knowledgeable. Have been a Toyota customer for 5 cars in a row! More
by Senkevics
