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ToyotaTown
London, ON
7,198 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,198 reviews
November 20, 2023
Todd gave me excellent service in a difficult situation. I had a puncture on a Sunday. CAA changed the tire, but of course I needed a new tire intalled. I called ToyotaTown Monday morning and explained I had a puncture on a Sunday. CAA changed the tire, but of course I needed a new tire intalled. I called ToyotaTown Monday morning and explained the situation. A couple of hours later, Todd Servantcalled to say that he was searching for a suitable tire, and he would get back to me. He called back around noon and told me that he had secured the tire, and if I could bring my vehicle in to the service department at around 2:30, he could squeeze me in. And that is what happened. So without an appointment, I managed to have a new tire installed in one day. Thank you, Todd. More
by michaelharkins3
Employees Worked With
November 19, 2023
Fantastic car buying experience. Specific thanks Gwen Jones for making everything smooth and easy. I must say, my experience was top-notch from start to finish. The transparency in Specific thanks Gwen Jones for making everything smooth and easy. I must say, my experience was top-notch from start to finish. The transparency in pricing, financing was commendable. More
by Pranay Mesa
Employees Worked With
November 19, 2023
Was able to re-connect with my previous used car salesman when I had a need for a replacement of a gently used RAV4, after and accident. Fortunately, this dealer had a great choice for a replacement. when I had a need for a replacement of a gently used RAV4, after and accident. Fortunately, this dealer had a great choice for a replacement. More
by CHR
November 19, 2023
Excellent customer service and professionalism from the front end staff, our product advisor (Hiacynta Wozniak) and the finance advisor (Andre De Coning). We were kept updated through the ordering & deliv front end staff, our product advisor (Hiacynta Wozniak) and the finance advisor (Andre De Coning). We were kept updated through the ordering & delivery process. Thank you to everyone! More
by Angela O'Muiri
November 18, 2023
Professional, thoughtful and passionate consultant! Knows the subject, careful details. Highly recommend for cooperation with ! Knows the subject, careful details. Highly recommend for cooperation with ! More
by Mykola
Employees Worked With
November 17, 2023
Todd is always great to deal with and provides all the information to you the first time. We enjoy dealing with Todd and look forward to working with him on our service visits. information to you the first time. We enjoy dealing with Todd and look forward to working with him on our service visits. More
by ToyotaCustomer
Employees Worked With
November 16, 2023
My experience with this dealership was professional, friendly and informative. I felt like the associate I worked with was very honest and knowledgeable about the products available and advised me well friendly and informative. I felt like the associate I worked with was very honest and knowledgeable about the products available and advised me well based on what my needs were for my car. More
by Mnordberg
November 16, 2023
Fast and efficient service- third car I have bought here. Always a great used selection. Thanks Jordy! Always a great used selection. Thanks Jordy! More
by amyhelenbell
November 15, 2023
I appreciate the knowledge of this team. I appreciate the trust in the team as well. I have always felt welcomed to ask questions when needed. I appreciate the trust in the team as well. I have always felt welcomed to ask questions when needed. More
by Charlene Arnold
Employees Worked With
