ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Respectful, courteous, and friendly. Jason explained what was required for this appointment and made sure he called when my car was ready for pick up Jason explained what was required for this appointment and made sure he called when my car was ready for pick up More
Geordie and ToyotaTown are passionate about their work, and provide friendly and prompt answers to any questions that you could have. I've had my vehicle that I ordered from the factory since August of 202 and provide friendly and prompt answers to any questions that you could have. I've had my vehicle that I ordered from the factory since August of 2023, and have been back for servicing and to ask any questions that I've had, and I've always been greeted by Geordie personally when he's around. I've waited until now to post this review as I wanted to make sure I could get a full sense of the purchase experience before doing so. The vehicle itself was recieved in pristine condition with all of the options perfectly, and connected services were set up to work upon pickup. I was kept informed after purchasing the vehicle and waiting for delivery, and given updates pertaining to delivery date as Toyota updated their production numbers. The Corolla actually came in a couple of weeks earlier than projected production date! Going back for vehicle servicing has been great as well, and they're reasonable about how can manage your scheduled maintenance included with new vehicle purchase/extended warranty. You will receive a card in the mail for your associated discounts a few months after purchase, but you have access to these perks right away. I would recommend, and have recommended ToyotaTown to other people who have had problems with other dealerships. The entire process has been seamless and painless, and I'm always enthusiastic to go back if I need any information or paperwork! More
This is my first car and was so happy to work with him ! He is super nice and made the process so much fun and as easy as possible. He is super nice and made the process so much fun and as easy as possible. More
very comfortable and convenient to have this kind of service with precise documents made. I am pleased so much of this service with her. service with precise documents made. I am pleased so much of this service with her. More
Shawn Longworth was very helpful & knowledgeable …. Thoroughly explained everything that I needed to know about the Rav 4. His exuberant personality & outgoing nature also made my whole experience as a Thoroughly explained everything that I needed to know about the Rav 4. His exuberant personality & outgoing nature also made my whole experience as a first time car owner a smooth, worry- free process. Thank you Shawn! 😀 More
Everyone was very helpful. Nezir sold us our Rav 4 Trail and kept in constant touch to let us know where we were at. Rita went through the paperwork and carefully explained ev Nezir sold us our Rav 4 Trail and kept in constant touch to let us know where we were at. Rita went through the paperwork and carefully explained everything I needed to know. We had some stuff to return from our trade in vehicle and William in parts was extremely helpful. Over the years buying new vehicles, we have never had to turn in our trade before we picked up our new vehicle. The manager that approved the trade in would only do the deal if our Tacoma was in before our new vehicle arrived. More
James went above and beyond even came in on his day off answering my questions regarding my options for a trade in, responded to emails, etc, phone messages immediately, for which I felt "important". He a answering my questions regarding my options for a trade in, responded to emails, etc, phone messages immediately, for which I felt "important". He also showed me something I had on our car that I didn't even know I had.. I have the Bright headlight feature that turns off and on without me using it that no one showed me when I bought my Rav 4 at another dealership.. I will be returning to Toyota Town hands down.. Thank you Lori Gouin PS: I didn't even know that there was a place to put a review as James let me know or I would have reviewed my not so good experience with another dealership, thanks again James.. I appreciated all you di.. More
Latoya was very thorough and explained everything needed for my car. She personally found me in the waiting room to tell me my car was ready! for my car. She personally found me in the waiting room to tell me my car was ready! More
Quick response to service request. Very pleasant to deal with. She handled another customer, who was very difficult, in a very courteous manner. Very pleasant to deal with. She handled another customer, who was very difficult, in a very courteous manner. More
This dealership valued its customers. Sylvia Donovan Goes the extra mile to provide solutions for her customers. Sylvia Donovan Goes the extra mile to provide solutions for her customers. More