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ToyotaTown
London, ON
7,134 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,134 reviews
April 09, 2024
Sylvia Donovan helped me to purchase my Toyota Rav 4 end March 2023. I had to buy my previously leased Rav 4 and then buy a lease the new 2024 Rav 4. She helped and guided me through the required procedures March 2023. I had to buy my previously leased Rav 4 and then buy a lease the new 2024 Rav 4. She helped and guided me through the required procedures and had answers to all my questions. She promptly informed me when my new car arrived and we set an appointment to finalize the deal. She was knowledgeable and very helpful and it well smoothly. I thanked her and told her that she was a good person and good employee for Toyota town. More
by younousbaccus
Employees Worked With
April 09, 2024
Service here is very convenient with fast checkin, comfortable waiting room, and shuttle service if needed. comfortable waiting room, and shuttle service if needed. More
by terryrcarter53
Employees Worked With
April 08, 2024
I am always impressed with Todd Servant's knowledge, professionalism and exceptional customer service at Toyota Town! professionalism and exceptional customer service at Toyota Town! More
by KGregory
Employees Worked With
April 08, 2024
This is our 4th lease with Sylvia Donovan. Finding a new vehicle could not be easier. Sylvia is super efficient and knowledgeable. We're super happy customers! Finding a new vehicle could not be easier. Sylvia is super efficient and knowledgeable. We're super happy customers! More
by corazenia
April 08, 2024
Jason always takes good care of us! He’s always checking in and making sure we are comfortable with every step He’s always checking in and making sure we are comfortable with every step More
by anglombo
Employees Worked With
April 07, 2024
Awesome! Friendly’. Ripping! Reliable! Honest! Fantastic! Will highly reccomend! Great service with a smile! ATs all! Friendly’. Ripping! Reliable! Honest! Fantastic! Will highly reccomend! Great service with a smile! ATs all! More
by nunzioraso
Employees Worked With
April 07, 2024
I had an exceptional experience with Shawn Longworth's customer service at Toyota Town. His warm and knowledgeable approach made navigating the features of the vehicle I purchased easy. Shawn's product kn customer service at Toyota Town. His warm and knowledgeable approach made navigating the features of the vehicle I purchased easy. Shawn's product knowledge was impressive and he was always polite and friendly during our interactions. Thanks to him, I would recommend Toyota Town to my friends and family and would buy from them again. More
by ezeanyajudith
Employees Worked With
April 06, 2024
Exceptional customer service is one way describe Jason! Very knowledgeable and professional as always thank you for taking care of my truck! ;-) Very knowledgeable and professional as always thank you for taking care of my truck! ;-) More
by Frank the Italian guy!
Employees Worked With
April 06, 2024
Had an issue with my wife’s Rav battery…. Called Jason and was able to accommodate me the same day. Could not be more appreciative in the service and the work. As usual exceptional service. M Called Jason and was able to accommodate me the same day. Could not be more appreciative in the service and the work. As usual exceptional service. Many thanks to Jason and his team! More
by Frank the Italian guy!
Employees Worked With
April 06, 2024
Jason is knowledgeable, always responds in a timely manner when asked to setup an appointment. Confirms with customer any additional work that needs to be done. Trustworthy and only recommends work tha manner when asked to setup an appointment. Confirms with customer any additional work that needs to be done. Trustworthy and only recommends work that is required. If future work like brakepads or routers is required then he lets you know the millimetre thickness and exactly when it should be done. No wasting of money replacing parts that still have life left in them! More
by RobA
Employees Worked With
