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ToyotaTown
London, ON
6,946 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,946 reviews
June 22, 2020
Excellent service Helena was pleasant, efficiently reviewed what needed to be done and why. Had reasonable suggestions about the care of the car and what may be needed Helena was pleasant, efficiently reviewed what needed to be done and why. Had reasonable suggestions about the care of the car and what may be needed at the next service. More
by Mike
Employees Worked With
Helena Vrabec
June 21, 2020
Emergency brake repair / replacememt I have used this dealership for service for the past 15 years and find them always to be more than reliable. Always go that extra mile to help get me I have used this dealership for service for the past 15 years and find them always to be more than reliable. Always go that extra mile to help get me on my way. More
by Mary
Employees Worked With
Helena Vrabec
June 20, 2020
Great service, explained everything that I needed to get done on my car now, and what services I need to get on my car in the near future. done on my car now, and what services I need to get on my car in the near future. More
by Neil
Employees Worked With
June 20, 2020
The reception was good and everything was done on time. Please let me know in advance in the future if you are doing any other service which are not part of the service the car came for. Thank you keep it Please let me know in advance in the future if you are doing any other service which are not part of the service the car came for. Thank you keep it up. More
by Flava111
Employees Worked With
June 20, 2020
Scheduled maintenance Worked very hard to get my car looked after. Informed me of additional service recommendations with care and compassion. Managed social distancing wel Worked very hard to get my car looked after. Informed me of additional service recommendations with care and compassion. Managed social distancing well. Positive experience. More
by tdconstable
Employees Worked With
Helena Vrabec
June 19, 2020
Wouldn't go anywhere else Staff was pleasant to deal with. Service was quick and efficient. The dealership was clean, had PPE and precautions in place. I feel comfortable bring Staff was pleasant to deal with. Service was quick and efficient. The dealership was clean, had PPE and precautions in place. I feel comfortable bringing my car in to be serviced considering the current environment a d would recommend anyone looking for a dealership to provide service to go here! More
by leahmcdonald
Employees Worked With
Helena Vrabec
June 17, 2020
This dealership wasclean, had all PPE and precautions in full effect. Staff was pleasant and went above and beyond the regular requirements to make me feel at home. full effect. Staff was pleasant and went above and beyond the regular requirements to make me feel at home. More
by tothylm
Employees Worked With
Robert Dako
June 16, 2020
Firis take his time to meet & greet,Explain all the question thoroughly.His knowledge & passion with what he does make him The BEST Excellent customer service question thoroughly.His knowledge & passion with what he does make him The BEST Excellent customer service More
by salB
Employees Worked With
Firis Sharif
June 16, 2020
it was a one stop shop the staff who attended to me gave me a Whao experience and took the time to explain work done. helping me make an informed decision about repairs need the staff who attended to me gave me a Whao experience and took the time to explain work done. helping me make an informed decision about repairs needed More
by Nwuli c Michael
June 16, 2020
Brake Repairs I arrived without an appointment, and my car was unfit to drive. Toyotatown took it in and had it repaired to my complete satisfaction within two day I arrived without an appointment, and my car was unfit to drive. Toyotatown took it in and had it repaired to my complete satisfaction within two days. The technicians are well trained and professional. Service advisor, Amanda Krug, was friendly, knowledgeable, patient, and efficient. She kept me well informed of progress on the repairs, providing estimates along the way. I can drive the car with confidence, knowing it has been properly repaired. Thank you to all involved. More
by Allan
Employees Worked With
Amanda Krug
