The Loan Arranger

Allan east you gived me another reason to like this dealership,,special thanks for your great friendly service ,you made the impossible possible Cheers man?? you gived me another reason to like this dealership,,special thanks for your great friendly service ,you made the impossible possible Cheers man?? More

Customer Service Excellent customer service . Very friendly staff. This is my second purchase & recommend checking them out. They found what I was looking for at a rea Excellent customer service . Very friendly staff. This is my second purchase & recommend checking them out. They found what I was looking for at a reasonable price & it took no time at all . I went to the Cambridge Ontario location ! More

Amazing Customer Service, Top Notch Salesman Allan East made the process of getting me into a new Dodge Caravan, with the greatest of ease and the customer service was exemplary . As well as hi Allan East made the process of getting me into a new Dodge Caravan, with the greatest of ease and the customer service was exemplary . As well as his great British humor which put me at ease straight away He worked tirelessly to ensure that my requirements were met in a timely and professional manner. If you need a Car, talk to Allan, he will make sure you drive away happy. More

Awesome Service Kristen was very helpful in making the purchase of my new car stress free! Her positive attitude made the whole experience a good one! I will defini Kristen was very helpful in making the purchase of my new car stress free! Her positive attitude made the whole experience a good one! I will definitely recommend to my friends to give her a call when they are looking to purchase a vehicle. More

Exceptional Customer Service We would like to say thank you very much for the great customer service provided by Jodi, Chris and Tamara. They went above and beyond and we appre We would like to say thank you very much for the great customer service provided by Jodi, Chris and Tamara. They went above and beyond and we appreciate it :) When we first arrived we met with Jodi who was very friendly and helpful. She provided us with some great information and then we spoke with Chris. Chris is very knowledgeable in general (about the cars vs trucks, financing, payments and the electronics), he provided us with some great tips and information about the vehicle we were thinking of purchasing, he was honest and straight forward. We started out wanting to purchase a 2009 truck, but were not happy with the tuck we seen. Chris spent a lot of time with us searching other trucks from different locations, putting together pricing and payment plans and we talked to him about cars as well. We had to think it over so we went home and talked about it. Jodi was great about getting back to us, with no pressure but just letting us know she was there and could get answers to any questions we had. Jodi was always friendly and patient. When we went back Chris was not there at that time but Tamara was and she was also wonderful. She must have looked up about 6 different vehicles we were interested in. We never once felt we were imposing, she explained that she did not mind and would even show us other vehicles and asked if we wanted to find out more information on those as well. She was friendly and made us feel relaxed and comfortable as well as Jodi and Chris. We took a few vehicles out for a test drive and finally decided on our vehicle, a 2014 300 Chrysler. We were concerned that the tires would pass certification but would need changing soon after. Chris said he would have the mechanic look at them right away and let us know. We also pointed out a scratch across the hood and Tamara said she would have it buffed out for us. We showed Tamara another Chrysler 300 that we liked but it did not have tinted windows, she said if that was the one we wanted they would tint the windows, again customer service above and beyond. We decided on the one we already picked out. It was coming close to the long weekend and they wanted us to have the car for the long weekend so when we went to pick it up, it had brand new tires and Chris told us that we could come back for the buffing because it would take about half a day and Jodi emailed us to tell us she has the 2nd key for the car. Chris then spent an hour past closing of a long weekend with us to go over all the electronic gadgets, bells & whistles, showing us how everything worked. Jodi stayed with us through the whole process, also staying an hour past closing of a long weekend, offering support and getting answers to all our questions. We felt comfortable right from the start with Jodi, Chris and Tamara, never rushed or pressured. We felt that they wanted what was best for us and they were there to answer our questions and provide us with the cost & options and exceptional customer service. When we went back to have the buffing done, they did a wonderful job (very impressed). Although Jodi did not have the key at the time, she assured us that she would mail it to us and if she couldn't find it, she would make sure she got another one from the dealership at no charge to us. We can not say enough about the wonderful customer service. We would highly recommend The Loan Arranger, we were impressed right from the beginning and highly satisfied. Thank you again, Jodi, Chris and Tamara More

Behind the Wheel 100% Life Challenges and Changes brought me to send an email to Loan Arranger. I received a return email from Tina and well...the rest is clearly present i Life Challenges and Changes brought me to send an email to Loan Arranger. I received a return email from Tina and well...the rest is clearly present in my driveway. I am a proud driver of a 2015 Hyundai Elantra. It started with Nov 2014 where Tina arranged a perfect vehicle to fit my need and budget. One year later as promised we connected again to refinance based on budget forecast. For a full year of stability and building my credit Tina looked at another vehicle for me the fit my new travel needs. With the customer in mind she provided a seamless transition and found my new travel companion. Tina gives the personal touch by getting to know you and your needs. She is great to talk with, sincere and honest and upfront with all avenues of the transaction. She made arrangements for me to pick up my Vehicle closer to my home for my convenience and I met some of her colleagues. Chris E and Allan East. Allan was a gentlemen and made the pick up of my new vehicle seamless. Great teamwork. I recommend Tina highly for any of your vehicle purchases. More

HelpforVinton Jodi, was excellent and very accommodating to my needs. From the first phone call, first visit, to the signing day. She was informative throu Jodi, was excellent and very accommodating to my needs. From the first phone call, first visit, to the signing day. She was informative throughout the entire process always giving me multiply ways to deal with the many issues that sprung up. She was kind, understanding, and most of all patient. I felt like I was dealing with a friend not a sales person. It was the best experience and results that I could have wished for: Thank You Jodi. More

Erin never disappoints I recently purchased my second vehicle from Loan Arranger Oshawa. I cannot say enough great things about the staff at the Oshawa Location. They are so I recently purchased my second vehicle from Loan Arranger Oshawa. I cannot say enough great things about the staff at the Oshawa Location. They are so helpful and make a stressful situation flow with ease and professionalism. I would recommend anyone go to this location :) Thank you again Erin and Caitlin :) More

Amazing Experience I had the BEST experience at The Loan Arranger! The customer service is excellent! Very fast, real results.. Not only did we get a new car that is rel I had the BEST experience at The Loan Arranger! The customer service is excellent! Very fast, real results.. Not only did we get a new car that is reliable for all year round, but we are building our credit back as well- my mom is happy at the second chance she got with The loan arranger!!! Jodi is amazing at what she does!!! Thanks again! More

Got My Dream Car!! When I first went to The Loan Ranger I met with Alan Birch, I was hoping to get my dream car. My situation didn't allow me to at that time. I did get When I first went to The Loan Ranger I met with Alan Birch, I was hoping to get my dream car. My situation didn't allow me to at that time. I did get a nice Dodge Caliber that was surprisingly a very nice ride. That was about 2yrs ago. Alan called me a few weeks ago to see if I was interested in looking into getting my dream car. I really didn't think I was even close to building my way to that point yet. To my surprise Alan contacted me to let me know that I do qualify for my dream car! He is a sweetheart. At first the payment arrangement was not within my budget. Alan could see my disappointment and worked together with Tamara to get me into my dream car. Tamara went to the ends of the earth for me! She worked so hard and really showed genuine concern for my situation and my desire. THANKS TO TAMARA AND ALAN I AM IN MY DREAM CAR.....DODGE JOURNEY 7 SEATER!!! I strongly recommend The Loan Ranger to anyone looking to get into their dream car. All of the staff from the reception to Alan and Tamara are friendly and very helpful. Thank You is not enough for Tamara & Alan!! C.O'Brien More