The Loan Arranger

amazing I had a great experience with this office, Allan was such a pleasure to work with as well as tamara I was scared that I wouldn't get approved and my j I had a great experience with this office, Allan was such a pleasure to work with as well as tamara I was scared that I wouldn't get approved and my job would be on the line with out a vehicle. But they worked wonders I will definitely refer people and continue to deal with this dealership :) More

The Lone Arranger Experience I was very pleased with the service I was given by Courtney. She kept me informed of what was available in a Kia Soul model.She contacted me many time I was very pleased with the service I was given by Courtney. She kept me informed of what was available in a Kia Soul model.She contacted me many times, keeping me updated in regards to obtaining a loan for the purchase of the car. More

One word "WOW" Tina was able to secure a loan for me when the banks wouldn't even let me sit at their desk. Tina''s service was friendly and enjoyable I got a rate Tina was able to secure a loan for me when the banks wouldn't even let me sit at their desk. Tina''s service was friendly and enjoyable I got a rate that was better then half of what I was expecting. In 3 days I went from desperation to elated with an incredible car. I would recommend her to anyone with credit issues. When you see her tell her that Colin says thank you! Tina will never get enough praise that she deserves More

Mike Larter After getting the run around from other dealerships I came in to loan ranger and met Allan east and he went above and beyond and and got me in my ne After getting the run around from other dealerships I came in to loan ranger and met Allan east and he went above and beyond and and got me in my new truck fast the whole process was amazing start to finish and I would recommend if your looking for a new vehicle to see Allan east I will definitely be purchasing my next vehicle from him More

Allan east you gived me another reason to like this dealership,,special thanks for your great friendly service ,you made the impossible possible Cheers man?? you gived me another reason to like this dealership,,special thanks for your great friendly service ,you made the impossible possible Cheers man?? More

Customer Service Excellent customer service . Very friendly staff. This is my second purchase & recommend checking them out. They found what I was looking for at a rea Excellent customer service . Very friendly staff. This is my second purchase & recommend checking them out. They found what I was looking for at a reasonable price & it took no time at all . I went to the Cambridge Ontario location ! More

Amazing Customer Service, Top Notch Salesman Allan East made the process of getting me into a new Dodge Caravan, with the greatest of ease and the customer service was exemplary . As well as hi Allan East made the process of getting me into a new Dodge Caravan, with the greatest of ease and the customer service was exemplary . As well as his great British humor which put me at ease straight away He worked tirelessly to ensure that my requirements were met in a timely and professional manner. If you need a Car, talk to Allan, he will make sure you drive away happy. More

Awesome Service Kristen was very helpful in making the purchase of my new car stress free! Her positive attitude made the whole experience a good one! I will defini Kristen was very helpful in making the purchase of my new car stress free! Her positive attitude made the whole experience a good one! I will definitely recommend to my friends to give her a call when they are looking to purchase a vehicle. More

Exceptional Customer Service We would like to say thank you very much for the great customer service provided by Jodi, Chris and Tamara. They went above and beyond and we appre We would like to say thank you very much for the great customer service provided by Jodi, Chris and Tamara. They went above and beyond and we appreciate it :) When we first arrived we met with Jodi who was very friendly and helpful. She provided us with some great information and then we spoke with Chris. Chris is very knowledgeable in general (about the cars vs trucks, financing, payments and the electronics), he provided us with some great tips and information about the vehicle we were thinking of purchasing, he was honest and straight forward. We started out wanting to purchase a 2009 truck, but were not happy with the tuck we seen. Chris spent a lot of time with us searching other trucks from different locations, putting together pricing and payment plans and we talked to him about cars as well. We had to think it over so we went home and talked about it. Jodi was great about getting back to us, with no pressure but just letting us know she was there and could get answers to any questions we had. Jodi was always friendly and patient. When we went back Chris was not there at that time but Tamara was and she was also wonderful. She must have looked up about 6 different vehicles we were interested in. We never once felt we were imposing, she explained that she did not mind and would even show us other vehicles and asked if we wanted to find out more information on those as well. She was friendly and made us feel relaxed and comfortable as well as Jodi and Chris. We took a few vehicles out for a test drive and finally decided on our vehicle, a 2014 300 Chrysler. We were concerned that the tires would pass certification but would need changing soon after. Chris said he would have the mechanic look at them right away and let us know. We also pointed out a scratch across the hood and Tamara said she would have it buffed out for us. We showed Tamara another Chrysler 300 that we liked but it did not have tinted windows, she said if that was the one we wanted they would tint the windows, again customer service above and beyond. We decided on the one we already picked out. It was coming close to the long weekend and they wanted us to have the car for the long weekend so when we went to pick it up, it had brand new tires and Chris told us that we could come back for the buffing because it would take about half a day and Jodi emailed us to tell us she has the 2nd key for the car. Chris then spent an hour past closing of a long weekend with us to go over all the electronic gadgets, bells & whistles, showing us how everything worked. Jodi stayed with us through the whole process, also staying an hour past closing of a long weekend, offering support and getting answers to all our questions. We felt comfortable right from the start with Jodi, Chris and Tamara, never rushed or pressured. We felt that they wanted what was best for us and they were there to answer our questions and provide us with the cost & options and exceptional customer service. When we went back to have the buffing done, they did a wonderful job (very impressed). Although Jodi did not have the key at the time, she assured us that she would mail it to us and if she couldn't find it, she would make sure she got another one from the dealership at no charge to us. We can not say enough about the wonderful customer service. We would highly recommend The Loan Arranger, we were impressed right from the beginning and highly satisfied. Thank you again, Jodi, Chris and Tamara More