Back

Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,035 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

Directions

By Type

2,035 Reviews of Southbank Dodge Chrysler LTD

February 01, 2019

Oil Change Dropped in to see if I could get an oil change on the spot and was greeted by Dustin. He set up the oil change and had my vehicle back to me in 25 min More

by 2karma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Lemay
Feb 04, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you for giving us this review & story. Dustin is terrific he always takes cars of his customers. Dave B, GM

January 31, 2019

Satisfied Dealer met my full expectation of repairs in timely manner. Dan had to order the part from Kingston and received the very next day as discussed and re More

by Linda B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
Feb 01, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you for the review and for your business. Dave B, GM

January 31, 2019

Excellent short notice service. Recently I had an error come on my dash saying to SVC 4WD (Service my 4 WD on my late model 2016 Jeep Cherokee. This happened on the way to work on a More

by 2Pint
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Dean Martin, Daniel O'Neil
Feb 01, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you for the great story. Our team of service pros work daily to serve our customers and get them back up and driving as soon as possible. As you can see from the reviews it's not always perfect but hearing this type of story is terrific for our morale. Means we are doing a lot of things right. Dave B, GM

January 31, 2019

Excellent short and long time service. We have been customers of Stan Nobles for 28 years and always have had good service. Also the service department is, in our opinion, outstanding. More

by Pat and Olaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Noble, Dean Martin, Rami Alzabri
Feb 01, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you for the review. Stan is the consummate professional and his customers love him. Appreciate the feedback and your business. We are sorry you did not like the design change - trying to make our dealership more open and transparent. Intention was not to make less private for customers though. Dave B, GM

January 31, 2019

Service has work to do Brought my 2018 RAM in for oil change, 2 recall items a problem with my radio not recognizing my ipod and an oil leak. Went to pick up my truck after More

by Joe Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Lemay
January 29, 2019

Speedy process, surprising results! I had previously tried to purchase a vehicle from a local dealership that works with people who have suffered credit issues in the past and I was told More

by msyvrais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Chenier, Paul Curry
Feb 01, 2019 -

Southbank Dodge Chrysler LTD responded

I am glad Paul & the team were able to serve you well. Thanks for the super positive feedback. Dave B, GM

January 24, 2019

fast and very friendly ..thanks i am very pleased . they are very friendly and fast . and i would diffidently send people over there because my experience was a great one . thanks More

by eric2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Curry, Tyler Parker
Jan 26, 2019 -

Southbank Dodge Chrysler LTD responded

Fast, honest, easy & fun. That's what Southbank is about. We really appreciate you taking the time to write us a positive review. Dave B, GM

January 21, 2019

Perfect deal We came in knowing exactly what we wanted and exactly what we wanted to spend. There was no messing around. It was a quick an easy deal where I feel w More

by EZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan in finance, Mike Thomas
Jan 26, 2019 -

Southbank Dodge Chrysler LTD responded

Fast, easy, honest & fun. That is our motto. Glad it was fast and easy. Thank you for the review & for your business. Dave B, GM

January 19, 2019

Great service! Love the welcome bay as you enter service lot. Great on a cold day. No running around to find people to help. Everything's right there. Helpful sta More

by chrysler2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil, Dustin Lemay, Jenna Piche
Jan 26, 2019 -

Southbank Dodge Chrysler LTD responded

Thank you for this great review. The cookies are actually baked daily by one of our staff members. The service team works hard daily to help & serve our loyal customers. Dave B, GM

January 19, 2019

Purchase of used vehicle Was very pleased with the service of the sales person Tyler and Shawn. He took the time to listen and did not pressure us into buying. More

by Shawn_Kirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Rami Alzabri, Tyler Parker
Jan 26, 2019 -

Southbank Dodge Chrysler LTD responded

We are working hard to change the way customers buy cars. Fast, honest, easy & fun is our new motto. Our sales reps get paid on volume and it's the same amount no matter what you buy. So they end up working for you and selling you what YOU want. Everyone here at Southbank appreciates the positive feedback. Thank you. Dave B, GM

...
115
...