Southbank Dodge Chrysler LTD

Amazing service. From the time I arrived until my jeep was fixed. Fast and efficient and great service. When I arrived I was greeted by Tyler. He is so friendly. Ask From the time I arrived until my jeep was fixed. Fast and efficient and great service. When I arrived I was greeted by Tyler. He is so friendly. Asked me how I was and what I needed done and took my keys. We chatted a bit about new tires I may get in future. He then told me that I can wait in waiting room and if I needed a Shuttke that I could take it. Then I saw Madeline. Always smiling and happy. She also asked me how I was and what I was getting done and informed me about the Shuttke and what time it was leaving etc. she is always so kind and friendly and makes sure you are updated on the status of vehicle. Great customer service indeed.i took the Shuttke to an appointment and when was done the driver marlin came to pick me up. Also very nice and courteous. They did great job on my jeep and while I was there other staff rj brand and raad and Dan O’Neil stopped to ask me how I was and if I was taken care of. The whole staff at south bank is amazing . As I said before I’m live in brockville and I drive to Ottawa an hour away just to get service done by south bank as their work is awesome and staff is amazing. Great job guys More

Service was excellent. In and out quick and well organized. I would definitely recommend this location. In and out quick and well organized. I would definitely recommend this location. More

Always a positive experience with this dealership. Excellent service team. Gives regular updates and tell me what's needed. Excellent service team. Gives regular updates and tell me what's needed. More

Southbank is the place I love taking my truck at friendly staff and comprehensive from the service department to the sales team. This is my 5th vehicle from southbank. Even if I take a vehicle that I did staff and comprehensive from the service department to the sales team. This is my 5th vehicle from southbank. Even if I take a vehicle that I didn’t purchase from them they still take care of it like it was there own More

was scheduled for a maintenance appointment for 0800 and was out of there before 1000. The wait was as predicted by RJ my service advisor even when I had doubts due to the multiple vehicle in the service b was out of there before 1000. The wait was as predicted by RJ my service advisor even when I had doubts due to the multiple vehicle in the service bay entrance. Well done to everyone involved. More

Amazing quick program that catered to my situation and set me up with a great new truck set me up with a great new truck More

Sales worked with me on various models and pricing to best meet my need. Ended up with a great SUV and a great price point. Excellent dollar for my trade as well best meet my need. Ended up with a great SUV and a great price point. Excellent dollar for my trade as well More

Dealt with Mike Thomas and he was exceptional but unfortunately some of the rest of the team were not to pleasant to deal with. Still waiting on my second key 4 months later… unfortunately some of the rest of the team were not to pleasant to deal with. Still waiting on my second key 4 months later… More

You want my honest opinion? Don’t buy a car anywhere else! I’ve dealt with other dealers and nothing compares to Southbank. They treat you with respect and do anything to make Don’t buy a car anywhere else! I’ve dealt with other dealers and nothing compares to Southbank. They treat you with respect and do anything to make your car shopping journey, one to remember. I’ve just purchased my 6th vehicle from them, that should give you an idea on how good they are. Simon in sales, the guy is slick, always in a great mood and helps you out to the fullest. Brandon, salesman, friendly, helpful and knows his stuff. Walking into this place, I get treated like family, not a customer, not just a number. Service department review: Dan O’Neil, Madeleine, Leah are great to deal with. You can have a bad day, the moment you walk in to speak with either of them, just brightens your day. Southbank, you guys rock! I only refer people to Southbank and nothing will change that. More

I had a good experience at this place. They cleaned my SUV very well. I would definitely go back again. Thank you Southbank Dodge Chrysler LTD. They cleaned my SUV very well. I would definitely go back again. Thank you Southbank Dodge Chrysler LTD. More