River City Ford

Terrible Bad experience with the body shop. They took more than a week for a simple repair and tried to return with damage. Would not recommend getting your ca Bad experience with the body shop. They took more than a week for a simple repair and tried to return with damage. Would not recommend getting your car fixed at River City Ford. More

repaird Found that Kelly went over and above in handling my vehicle repair situation. Having a collision repair centre facility is really a bonus over other F Found that Kelly went over and above in handling my vehicle repair situation. Having a collision repair centre facility is really a bonus over other Ford Dealerships. More

Quick and easy My biggest complaint is the distance i have to travel to get here! The extended warranty I purchased requires me to use this authorized garage. But My biggest complaint is the distance i have to travel to get here! The extended warranty I purchased requires me to use this authorized garage. But at least their quick service is excellent. Biggest complaint is actual warranty work, they never seem to have on file that I have the extended warranty, once they told me I wasn’t covered because the Part was missing.... Odd because the car had been there twice already without them finding the issue, which told me they never did what I asked them to do! They found a host of other problems on the OPPOSITE side of the car that were covered. Then I complained and told them they were the last and ONLY shop to EVER have worked on my car, and they had done work on that wheel they covered the expenses. Still, the work I had to go through to get them to realize the mistake was theirs shoulda have been questioned. More

Awesome service The service I received from David and Derek was awesome. So happy with the recommendation for my new snow tires. The ease and time it took to get them The service I received from David and Derek was awesome. So happy with the recommendation for my new snow tires. The ease and time it took to get them installed (and on a Saturday!) was above expectations. Thank You guys! More

Great Experience John was great to deal with, gave me a great deal for the trade in and an even better deal on the price of my new vehicle. Would highly recommend. The John was great to deal with, gave me a great deal for the trade in and an even better deal on the price of my new vehicle. Would highly recommend. The finance manger Jenny Silverstein was extremely knowledgeable and did not try push any extra products on me that I didn’t want. Great experience! More

Corey was awesome! Corey was so helpful, I was from out of town... and when I arrived at the dealership became right away to help. He walked me to service,... and he got Corey was so helpful, I was from out of town... and when I arrived at the dealership became right away to help. He walked me to service,... and he got my Escape fixed. So grateful because was busy that day but Corey assured me Ford would take care of Ford customers. I was so grateful, if he didn’t help I would have been stuck in city alone, and pay for a room, and plus miss work. Thank you Corey for an amazing job! Joylyn More

Don't trust them Beware of this dealership, the sales staff will say anything to sell you the vehicle, especially warranties! You will be asked to service the vehicle Beware of this dealership, the sales staff will say anything to sell you the vehicle, especially warranties! You will be asked to service the vehicle at the dealership to keep the warranty but during the warranty period the service staff will not find anything wrong. Once the warranty expires be prepared for a laundry list of things to be fixed. They will upsell you with rust protection and stuff but will never honor the coverage, will find some excuse to deny the claims.... scam!!!! Stay clear of this dealership More

My first visit to this dealership....a fact finding mission Had a very pleasant productive meeting with Mr.Olin He was extremely helpful with all my questions regarding extended warrant for my 2013 F150. I fou Had a very pleasant productive meeting with Mr.Olin He was extremely helpful with all my questions regarding extended warrant for my 2013 F150. I found his demeanor very caring and sincere and he displayed very good knowledge regarding my needs. I cannot comment on the dealership since I was there only to discuss warranty purchasing info. More

Review Friendly and helpful , quick and fast service. Everyone at river city ford wants to make sure your leaving happy and with either your perfect car or Friendly and helpful , quick and fast service. Everyone at river city ford wants to make sure your leaving happy and with either your perfect car or a great service. More

Assessory advice and oil change. Did an excellent job in explaining how things worked that the manual made too complex to understand. Oil change was a bit more expensive that my other Did an excellent job in explaining how things worked that the manual made too complex to understand. Oil change was a bit more expensive that my other dealership where I service my other owned vehicle. More