River City Ford

FAKE PROMISES BY SALES, FINANCE TEAM THREATING THE CUSTOMER. I purchased a Kia Sorento from River City Ford. The Sales person assured me that the car comes with a set of all seasons tire, full gas to CUSTOMER. I purchased a Kia Sorento from River City Ford. The Sales person assured me that the car comes with a set of all seasons tire, full gas top up at the time of delivery during the sales pitch. Later on, I was introduced to NIK BASHA who was the finance manager, he gave me false interest rates however, corrected it after I asked that I will check with the bank. He later on added extended warranty with intimating me & also told me that I have to take it since that comes mandatory with the car. I was a new immigrant then & he took the misadvantage of the situation. Later on I pushed back to cancel the extended warranty & it took more than a year to cancel the extended warranty. After the sale, NIK BASHA & the entire Sales team never helped me proactively I was the one who always had to follow-up. Never got the all seasons tire nor did they top-up the gas tank at the time of delivery. STAY AWAY FROM NIK BASHA HE IS A ROBBER. HE MISLEADS YOU & THREATENS YOU THAT HE KNOWS EVERYTHING & THAT YOUR CAR MIGHT BREAKDOWN IF YOU DONT LISTEN TO WHAT HE IS SAYING. I GOT MY CASE SOLVED AFTER I CHALLENGED THE RIVER CITY SALES TEAM THAT I WILL TAKE A LEAGAL ACTION AGAINST THEM. More

Tried to take a couple vehicles for a test drive, they refused to let me take one on my own. The sales person (John Forbes) did try to go and ask the manager if I could take one on my own, but he was back refused to let me take one on my own. The sales person (John Forbes) did try to go and ask the manager if I could take one on my own, but he was back in 10 seconds with a no. I don't understand this during covid times, as other dealers actually prefer this. Also, I felt pressure in me providing my personal info rather then them assisisting me. More

Service of my Ford F150 for a front end warning light issue was great. Clinent Service person was Susie and she was courteous, helped with warranty claim and kept me informed. Thanks for the great servic issue was great. Clinent Service person was Susie and she was courteous, helped with warranty claim and kept me informed. Thanks for the great service!! More

Bad service! They tried making me pay for a warranty job on a brand new truck and didn't even found whats wrong in it. on a brand new truck and didn't even found whats wrong in it. More

This Ford dealership is the best in Winnipeg. It is very curtious , friendly and customer oriented We bought two vehicles in the last six months and both were of excellent value and choice. curtious , friendly and customer oriented We bought two vehicles in the last six months and both were of excellent value and choice. More

I made an appointment for some minor checks,check transmission fluid,check brakes and tires,tire rotation. My appointment was on time and I was done within the hour. The invoice explained everything transmission fluid,check brakes and tires,tire rotation. My appointment was on time and I was done within the hour. The invoice explained everything that was done and had a couple recommendations. The staff was very helpful. Good work. More

Every time I drop by the quick lane service the employees are always friendly and have the work done when promised. I highly recommend River City Ford for all your requirements. are always friendly and have the work done when promised. I highly recommend River City Ford for all your requirements. More

Sorry that I did not get back immediately. However, I can say that at the time of speaking to the young man that provided me with excellent service in every respect, I was not aware that Malcolm Prescott was say that at the time of speaking to the young man that provided me with excellent service in every respect, I was not aware that Malcolm Prescott was the supervisor. In short Malcolm, we should have more people like you serving the public. The price was a little high but, the old cliche is you get what you pay for and I feel I got the best. Thanks again Malcolm. More

Accommodating people! Friendly and warm. I felt supported and guided with my choice. John Forbes was fun to work with! Overall the experience was great, now this is my favourite dealership! Highly recommende and guided with my choice. John Forbes was fun to work with! Overall the experience was great, now this is my favourite dealership! Highly recommended! More

Made appointment for tires swap. Drove long way in and tires weren’t brought in. Disappointed with this dealer for other issues also. Brakes done also. Where squeaking not even year later . Wouldn’t repla tires weren’t brought in. Disappointed with this dealer for other issues also. Brakes done also. Where squeaking not even year later . Wouldn’t replace them More