Richmond Subaru
Richmond, BC
Filter Reviews by Keyword
By Type
575 Reviews of Richmond Subaru
It was a great experience and I really liked Cyrus's professionalism. He was always updating me on the process and I even received my car on time as promised. Will definitely be back if I get this qual professionalism. He was always updating me on the process and I even received my car on time as promised. Will definitely be back if I get this quality of service in the future. More
had service appt on 18th aug at 730 am and came on 17th aug at 4pm to drop of car & explained my work situation for next day, Cyrus checked with Mechanics and managed to get my car serviced before 8pm toda aug at 4pm to drop of car & explained my work situation for next day, Cyrus checked with Mechanics and managed to get my car serviced before 8pm today, Cyrus went above & beyond and grateful for this gesture More
Great Service @ Richmond Subaru Came in looking for 2020 Forester Touring. Worked mostly with Ronnie....super professional and knowledgeable. We were able to agree to terms and altho Came in looking for 2020 Forester Touring. Worked mostly with Ronnie....super professional and knowledgeable. We were able to agree to terms and although it was busy that day, we were still able to get the car out the door same day. Ronnie is a star! Special shout-out to Ray and Danielle for their help. Well done! More
Great service by Cyrus I had some issue with trunk gate, and also leads to battery drainage for my 2018 Subaru Outback. I brought vehicle in at a wrong appointment time. Cyr I had some issue with trunk gate, and also leads to battery drainage for my 2018 Subaru Outback. I brought vehicle in at a wrong appointment time. Cyrus took good care of me even though it was not my appointment time. More
Great lease renewal experience My second lease with Subaru was almost due and I was looking for options. Jacky, who has been helping with my past lease, explained clearly the option My second lease with Subaru was almost due and I was looking for options. Jacky, who has been helping with my past lease, explained clearly the options I had without pressing on settling a deal. When I finally weighed out everything, I was very happy to drive home a Crosstrek with the newest safety features that Subaru has to offer at a reasonable monthly payment. The manager Ray and Jacky went an extra mile to offer accessories to help keep my vehicle neat and tidy. The extended warranty option was also clearly explained by Michael. Overall, I was very happy with the friendly and professional services offered by Richmond Subaru. Thank you! More
Great Service at Richmond Subaru Last weekend I purchased a 2019 Subaru Forester. I primarily worked with Benson who helped me find the perfect car for me. Benson answered all my qu Last weekend I purchased a 2019 Subaru Forester. I primarily worked with Benson who helped me find the perfect car for me. Benson answered all my questions and the whole process was so easy and pleasant - quite a change from previous experiences at other dealerships. He never pressured me and wanted just to find the right car for me. I have nothing but good things to say about Richmond Subaru. They really seem to work as a team there and it shows! More
The best dealership in Western Canada! Recently purchased a vehicle from this dealership. I worked primarily with Austin and I’d like to say that he is the best salesperson I’ve ever meet i Recently purchased a vehicle from this dealership. I worked primarily with Austin and I’d like to say that he is the best salesperson I’ve ever meet in my life. In the last 7 years my family owned 3 Subaru, we’re Subaru family. Austin answered all my questions, worked with me, and would be able to offer the best deal ever. Richmond Subaru is the best dealership in Western Canada. I came to pick up my vehicle from Alberta. Their General Manager is a very friendly and helpful person. I will be definitely recommending this dealership to my friends and family and I personally would go back to them for my next new vehicle! Special shout out to Danielle from financing too! More
Supercar buying experience I have had many vehicles, from economic cars to hyper cars. Their services have exceeded my expectations, and it was great to have the team knowledge I have had many vehicles, from economic cars to hyper cars. Their services have exceeded my expectations, and it was great to have the team knowledgeable down to the details in motors vehicles. unlike typical staffs at the dealership, they knew their cars' mechanics and engineering down to the bolt, which was impressive. They have given me enough confidence that I have purchased an STI without even having to sit or even opening the door. every step of the purchase was a swift. Took us less than 3 hours to drive the car off the lot from taking the first step into the dealership. They've reached out to help me find the right consultants and garages to do any aftermarket tuning as well, navigating me properly to ensure maximum experience I would have with a Subaru. Again, great people, flawless services. everyone at the Richmond Subaru are genuine car people, including their finance manager, Mike. Absolutely great people!!! More
manipulative person I came to Richmond Subaru a few weeks back looking to purchase a pre owned Outback. After doing some research online, it seemed like a good place to I came to Richmond Subaru a few weeks back looking to purchase a pre owned Outback. After doing some research online, it seemed like a good place to start. when i came in, I was greeted by a smiling sales representative who introduced himself as a manager. After telling him what kind of vehicle i was looking to purchase, he showed and tried to sell me a car for $2000 over the price that was listed on their website. when i mentioned this, of course, he had an explanation. after realizing that i was dealing with a person with no empathy or concern for the customer, i left. Im not sure about other sales member there, but stay away from this guy as well as from the general manager Raymond Lewis, it is all an act, very dishonest and manipulative persons. watch out! More
My husband and I just upgraded from Impreza to a forester 2020. Everything was seamless and all avenues were covered with outmost professionalism. Well done! customer satisfaction from Ray Lewis down to the 2020. Everything was seamless and all avenues were covered with outmost professionalism. Well done! customer satisfaction from Ray Lewis down to the salesman Austin Wong, and of course Michael Nguyen . Michael is such a soft spoken man ad dies push his products and explain to you the overall concept. Great overall management and we are very happy loyal customers. We will definitely endorse highly Richmond Subaru to our friends and family. More power Ray and Staff.!!! More