Richmond Subaru

Friendly & super helpful It was a pleasure visiting Richmond Subaru after visiting the pushy/impersonal dealerships at the Automall. Heinz was very friendly, knowledgable, pat It was a pleasure visiting Richmond Subaru after visiting the pushy/impersonal dealerships at the Automall. Heinz was very friendly, knowledgable, patient, and answered all of our questions (we had many questions). Thanks to everyone at Richmond Subaru for hooking us up with our new car! This was our second visit to Richmond Subaru for a new car, and we will be back again for round three one day... More

Easy to understand, helpful staff. The team at Richmond Subaru are very willing to explain things in a way so that you fully understand. Their team is honest, with no "tricks; and work The team at Richmond Subaru are very willing to explain things in a way so that you fully understand. Their team is honest, with no "tricks; and work hard to get you in the car you want to be in, in a way you can afford. It was a great experience at Richmond Subaru! More

Great experience, very helpful staff I had a wonderful experience buying my 2nd car for Richmond Subaru. Staff was very helpful and courteous. They all did an amazing job. I would definit I had a wonderful experience buying my 2nd car for Richmond Subaru. Staff was very helpful and courteous. They all did an amazing job. I would definitely recommend Richmond Subaru to my friends. Thanks You!! More

Excellent experience with Richmond Subaru Staff I had a wonderful experience buying my first vehicle in Richmond Subaru, and I would definitely recommend Richmond Subaru to my friends and other acqu I had a wonderful experience buying my first vehicle in Richmond Subaru, and I would definitely recommend Richmond Subaru to my friends and other acquaintances! More

Nice people good service They made me used 4 hours to buy a new WRX STI, from just walk in and check info to bought it. They are really nice and did good job. They made me used 4 hours to buy a new WRX STI, from just walk in and check info to bought it. They are really nice and did good job. More

Jacke Cho and the dealership Jackie Cho, the car dealer, was very professional and knowledgeable. He talked about the car and helped us make the decision to buy a Subaru. Jason Jackie Cho, the car dealer, was very professional and knowledgeable. He talked about the car and helped us make the decision to buy a Subaru. Jason Muchowski, offered us an intensive, so we also bought an extra coverage. Over all, they were very nice and not pressuring you to make your decision. We were happy to go all the way to Richmond, and deal with them. It was worth it and we received an excellent service!!!! More

Second time around Second time working with Richmond Subaru. Good experience working with sales and financing staff. Wish we could've renewed the same services as the la Second time working with Richmond Subaru. Good experience working with sales and financing staff. Wish we could've renewed the same services as the last lease. More

A refreshingly enjoyable dealership experience! The calm and patient staff at Richmond Subaru break away from the traditional high pressure sales environment that I have come to expect from a "car d The calm and patient staff at Richmond Subaru break away from the traditional high pressure sales environment that I have come to expect from a "car dealership", and replaced it with human beings who go above and beyond to build a relationship. To my surprise, after test driving nearly every SUV / wagon Subaru offers, with two car seats and very young children in tow, we always felt welcomed each day we came back and never felt rushed. We were given the time / space / honest information (both good and bad) on each model we looked at to decide on the new car that was perfect for our young family. it is the professionals at Richmond Subaru, and specifically Heinrich Zahn, who have made me a happy and loyal Subaru customer. Thank you. More

Excellent, Excellent service! Nathan and his crew helped me out today in an emergency situation. My daughter had a flat while driving my Forester and I am heading to Kelowna for a Nathan and his crew helped me out today in an emergency situation. My daughter had a flat while driving my Forester and I am heading to Kelowna for a funeral. Life is stressful and it helps to have people in this world you can rely on in a crisis. Nathan and Richmond Subaru fit me in to their busy schedule and not only changed my tires for me and fixed my old tire but they checked the brakes, the oil and they washed my car inside and out! I am now ready to go! Thanks, Ernie, too for taking me to the mall so I could have breakfast while I waited. You also did a great job of washing my car for me. Thank you! More

Great car-buying experience My husband and I recently bought a used 2015 Subaru Impreza. We were not sure what to expect heading out to the dealership that morning. Quite frank My husband and I recently bought a used 2015 Subaru Impreza. We were not sure what to expect heading out to the dealership that morning. Quite frankly, we were not looking forward to dealing with high pressure salesmen to buy a car. However, we found it to be a pleasant experience and we ended up buying a car! Mr. Jackie Cho was our salesman. He was friendly, knowledgable, answered all our questions patiently and most importantly, honestly. Jackie was able to match the online sale price of another car (same specs) which meant we did not to have haggle over the price. We were satisfied with the price we paid. We highly recommend Jackie Cho to future potential customers. More