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Richmond Subaru
Richmond, BC
575 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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575 Reviews of Richmond Subaru
November 26, 2019
Quick and efficent! Amazing dealership with no pressure sales and customer service. Austin and Ray were both great to deal with and very easy going. I highly recommend a Amazing dealership with no pressure sales and customer service. Austin and Ray were both great to deal with and very easy going. I highly recommend a visit to Richmond Subaru when searching for your next subaru vehicle. Pak and Rebecca More
by rebeccaho
Employees Worked With
Ray Haramboure, Austin Huang
November 24, 2019
Mike Lee was a great salesman that ensured that we were comfortable and satisfied with the car we were interested in. Never once was he pushy or pressured us into buying a car. Amazing costumer service. 10 comfortable and satisfied with the car we were interested in. Never once was he pushy or pressured us into buying a car. Amazing costumer service. 100% recommend Richmond Subaru! More
by Yanna16
Employees Worked With
Mike Lee, Ray Lewis
November 23, 2019
My name is Vev R and I was dealing with Aj Cheema .He gave us the best test drive and the car is great so far. His manager Ray Lewis helped us get that car a great price. looking to get it serviced at gave us the best test drive and the car is great so far. His manager Ray Lewis helped us get that car a great price. looking to get it serviced at this location More
by No Name
Employees Worked With
AJ Cheema
November 23, 2019
Best service AJ showed me his professionalism and helped me decide to purchase Subaru 2020 Ascent Premier. It was a good deal. I traded in my old Forester XT and n AJ showed me his professionalism and helped me decide to purchase Subaru 2020 Ascent Premier. It was a good deal. I traded in my old Forester XT and now loving the new purchase. From first visit, test drive, followup, and closing deal, AJ provided excellent service. Thanks AJ, also thanks to his manager and finance director. More
by Ricky Mok
Employees Worked With
AJ Cheema
November 23, 2019
The staff dealt with me in the way I like to be dealt with. I appreciated the way the salesperson presented the pitch for purchase of the one of the two models of Subaru I was interested in. We arrived at the I appreciated the way the salesperson presented the pitch for purchase of the one of the two models of Subaru I was interested in. We arrived at the price I thought was reasonable for the vehicle with a minimum of offer and counteroffers. Options were noted without pressure to purchase. More
by goldingdl
Employees Worked With
Danielle Schelini, Ray Lewis, Austin Huang
November 23, 2019
Got a good car-buying experience As a middle-aged woman, it can be a daunting task dealing with a car sales person. But I had a wonderful experience buying a car at Richmond Subaru. As a middle-aged woman, it can be a daunting task dealing with a car sales person. But I had a wonderful experience buying a car at Richmond Subaru. My sales person worked hard to give me an incredible price for the car I fell in love with. Thank you, Bowen More
by yukoys
Employees Worked With
Bowen Xue
November 23, 2019
Exceptional service attitude in listening to customer's need We honestly did not plan on buying a new car now, but we did!!! We had just started to look at new vehicles and dealerships that would suit our needs. We honestly did not plan on buying a new car now, but we did!!! We had just started to look at new vehicles and dealerships that would suit our needs. We were looking at the Subaru Forester and similar size vehicles at other dealerships. The deal they were able to provide us was just too hard to pass up, and the Forester ticked all the boxes we required! Mike and Ray were exceptionally helpful and accommodating. Danielle in Finance was instrumental in closing the deal. She was so knowledgeable about all aspects of the warranties and service/maintenance programs that in the end we just couldn't say no. Mike, Ray and Danielle went over the terms with us thoroughly and carefully taking their time to address our concerns and queries. I highly recommend this location. If you want to get VIP treatment, this is where you should go! More
by kjpamason
Employees Worked With
Mike Lee, Danielle Schelini, Ray Lewis
November 21, 2019
purchase process we met mike lee(sales) & ray lewis(manager) to trade up from our 2012 impreza to a 2018 legacy. after a full day of stressful negotiation we finalised we met mike lee(sales) & ray lewis(manager) to trade up from our 2012 impreza to a 2018 legacy. after a full day of stressful negotiation we finalised our purchase but had ongoing concerns about specific issues with the legacy, our low trade-in & of course the higher-than-promised final cost. after a month of further discussion we were able to come to a satisfactory resolution. thanks to mike & ray^s professionalism, patience & final action, we are relieved to begin to appreciate our vehicle like new owners, with security&confidence they will take care of us from now on...big thanks, don&joanne More
by jodon7
Employees Worked With
danielle schelini, Kent Chiu, Mike Lee, Ray Lewis
November 20, 2019
very reasonable and professional folks Our Toyota Sienna was on it's last leg so we decided to shop around for a new car, we visited our local Subaru Dealership here in Terrace, they offere Our Toyota Sienna was on it's last leg so we decided to shop around for a new car, we visited our local Subaru Dealership here in Terrace, they offered us next to nothing on our trade so instead; we gave Richmond Subaru a call, Austin was the sales who I spoke with. He was very patient on answering all our questions and was able to give me a very fair price on our trade in and we made a deal over text. We felt he had our best interest at heart and his follow ups have been outstanding. Everyone at Richmond Subaru were welcoming and accommodating, they made the entire process smooth and convenient for us. Thank you! 5 Stars! More
by bschlamp
Employees Worked With
Ray Haramboure, Ray Lewis, Austin Huang
November 16, 2019
reasonable, friendly service Austin helped me solve my problem of my old contract and renew one with lower payment and better deal. He and the whole team from management to servic Austin helped me solve my problem of my old contract and renew one with lower payment and better deal. He and the whole team from management to service team showed professional service. Thanks a lot. More
by Mun Yin Fanny Au
Employees Worked With
Joe Lui, Ray Lewis, Austin Huang
