Richmond Subaru

I got my brz very recently from Richmond Subaru. Austin is really professional and helpful thru the entire process. Car delivery process is fast. Danielle in financing department is also knowledgeable by e is really professional and helpful thru the entire process. Car delivery process is fast. Danielle in financing department is also knowledgeable by explaining cosmetic warranty plans. Overall, it was an fantastic experience. More

I am one happy customer I signed up a new lease with Bowen Xue and with the final approval from his GM, Ray Lewis. Both gentlemen are very professional. Bowen is the be I signed up a new lease with Bowen Xue and with the final approval from his GM, Ray Lewis. Both gentlemen are very professional. Bowen is the best among all the salespeople that I have dealt with in my last 8 vehicles purchased or leased from different dealerships. Ray Lewis, the General Manager, made the final approval for the signing of the new lease. He genuinely cares for his customers and will do whatever it takes to make it right. He is honourable and respectable. More

Ben and Ray were great in helping us with the purchase of our Outback. They were able to fix a small issue with a second key quickly with no problems. Thanks! our Outback. They were able to fix a small issue with a second key quickly with no problems. Thanks! More

10/10! Had a seamless and wonderful experience getting a new Crosstrek at Richmond Subaru. Was lucky enough to get to work with Austin there, he knows his st Had a seamless and wonderful experience getting a new Crosstrek at Richmond Subaru. Was lucky enough to get to work with Austin there, he knows his stuff, is very friendly and helpful, and made the whole process fun and exciting. Thank you again Austin for all your help! More

Great service This is our 3rd car purchased at Subaru Richmond. We love our Forrester, but more than that AJ, our awesome sales guy went the extra mile to ensure al This is our 3rd car purchased at Subaru Richmond. We love our Forrester, but more than that AJ, our awesome sales guy went the extra mile to ensure all our needs were met. He’s the best! More

Excellent Customer Service on the Sale of 2020 Crosstrek I am writing to say that I received outstanding service at Richmond Subaru. Ray Lewis, Richmond Subaru’s General Manager, has created a comfortable a I am writing to say that I received outstanding service at Richmond Subaru. Ray Lewis, Richmond Subaru’s General Manager, has created a comfortable and approachable environment, where he has inspired his staff to provide top-notch customer service. The Sales Reps work together as part of a team, providing the best quality service to their customers. I ordered my 2020 Subaru Crosstrek through Ronny and Mike L (they split the commission 50/50). Ronny and Mike go back several years, having worked together at another dealership in the past. Ronny and Mike provided timely updates on the arrival of my order and answered the many questions I had. If you are thinking of purchasing a Subaru, I highly recommend you visit Richmond Subaru and ask for either Ronny or Mike L. More

Great car, staff were friendly. I’d improve the test drive procedure as well as working on the prep/state of car and knowledge of the vehicle drive procedure as well as working on the prep/state of car and knowledge of the vehicle More

excellent service Mike was very helpful in providing a competitive price for our Subaru Forester. Extremely friendly and knowledgeable about the product. Would definite Mike was very helpful in providing a competitive price for our Subaru Forester. Extremely friendly and knowledgeable about the product. Would definitely recommend, even if you are from outside the lower mainland, as we are More