Richmond Hill Toyota

a most pleasant experience! I came in for an oil change and also to look at purchasing a new vehicle. Michael Zonni was most helpful and helped me in my decision as to what car I came in for an oil change and also to look at purchasing a new vehicle. Michael Zonni was most helpful and helped me in my decision as to what car would work for me. It was an easy decision to make and I look forward to picking up my new Corolla. More

Yearly service Very happy with my recent visit as the employee explained what needs to be done first offered discounts and did an amazing job very friendly. Very happy with my recent visit as the employee explained what needs to be done first offered discounts and did an amazing job very friendly. More

Trading in my beloved 2009 RAV4 for a 2016 RAV4 This is our fourth time we buy Toyota and Bruce Potterton was always there to help us purchase/lease the car that fits our family needs. We never felt This is our fourth time we buy Toyota and Bruce Potterton was always there to help us purchase/lease the car that fits our family needs. We never felt rushed or pushed with Bruce! Instead, Bruce took time every time to explain the details without rushing us through the whole process. Bruce is extremely knowledgeable and helpful. This is, I think, our fourth car we buy through Bruce! Thank you Bruce! I also want to thank Delon Khan, whose professional and honest advice every time we bring our car for a service is invaluable! He is extremely knowledgeable and I trust his advice 100%! Thank you Delon! Great man! More

Pick Bruce I bought my car from RH Toyota when it was still at the old location. My salesman was Bruce, and he was awesome. He was patient, knowledgeable, non-pu I bought my car from RH Toyota when it was still at the old location. My salesman was Bruce, and he was awesome. He was patient, knowledgeable, non-pushy and respectful. At the time of my purchase, I was looking for my first vehicle. I had a limited budget so I needed someone who would give me a good price and walk me through my purchase with patience. I scouted the car I wanted from the RH Toyota website and was able to get a good price from Bruce. I felt happy with my purchase and 2 years later, I am still happily driving my car without any problems. In the future, I will make sure to come back to RH Toyota and find Bruce. Thank you for being genuine, you've got a customer for life! --- I would also like to comment on the service department. RH Toyota service department is friendly, however, sometimes a hit and miss. My car has only been serviced from this dealership. There have been instances when I will have to wait really long wait periods for my car to be serviced. On multiple occasions, I've waited over an hour for an oil change (even though I have an appointment)! On one occasion, I waited a WHOLE AFTERNOON (5+ hours) which was a huge waste of my time. I always come back because I know they do a good job but feel that they do need to improve on the consistency of their wait times. More

excellent Michael is a professional salesperson who was friendly right from the start. He has very good communication skills and provided me with the details I Michael is a professional salesperson who was friendly right from the start. He has very good communication skills and provided me with the details I asked for about the new car when I test drove it initially. He continued to provide great service on my second visit, when I picked up my new car. Smooth sailing experience! More

Fast, friendly, comfortable I needed a drive clean inspection on my 2009 Venza. I was greeted with respect in a friendly manner, and was explained how long and what the process e I needed a drive clean inspection on my 2009 Venza. I was greeted with respect in a friendly manner, and was explained how long and what the process entailed. The lounge was comfortable and clean. More

Efficient and Courteous I had to take my car in for service on two occasions... one because the engine light was on after i forgot to close it all the way, and my second atte I had to take my car in for service on two occasions... one because the engine light was on after i forgot to close it all the way, and my second attendance was for a routine service. For the engine light issue, I was quickly attended to, the issue was resolved and they sent me on my way. I was a little embarrassed but they service guys were good at brushing it off. For my routine service, the service person sat with me, talked me through the service I was requesting and recommended services that I should get, and services that I should postpone. The service was done quickly and everyone was courteous throughout. The waiting lounge is a great spot to wait for your service to be completed. More

service with a smile :) Frank is always with a big smile on his face, always try to make me feel like the most important customer and make sure I'm happy with the service. Th Frank is always with a big smile on his face, always try to make me feel like the most important customer and make sure I'm happy with the service. Thank you Frank More

Amazing crew I can't be more happier, the crew is just awesome. They went beyond what was required and provided more advice and pointed some probable future proble I can't be more happier, the crew is just awesome. They went beyond what was required and provided more advice and pointed some probable future problems. More

Purchase certified, previously owned Toyota. Due to a previous successful purchase of a 2008 certified, pre-owned Yaris made possible with help and guidance from Bruce I decided to trust him agai Due to a previous successful purchase of a 2008 certified, pre-owned Yaris made possible with help and guidance from Bruce I decided to trust him again and I felt very confident that he would once again get me the "best deal for a 2013 certified, pre-owned Toyota Corolla and once again he came through for me. with him again feeling very confident that he would get me the best deal on another certified, pre-owned 2013 Toyota Corolla with lots of perks at a price I could afford. Thank you. More